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Hotelito Azul

5.0 star property
5-star beachfront hotel near Tulum Beach

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Photo gallery for Hotelito Azul

On the beach, white sand, free beach cabanas, sun loungers
Garden View Villa | Living area
Garden View Villa | View from room
2 outdoor pools, open 2:00 PM to 10:00 PM, free cabanas, sun loungers
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

View in a map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Place, Playa Paraiso
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Ocean Front Suite

Ocean Front Suite | Terrace/patio

Ocean Front Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

7.0 out of 10
Good
(4 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Suite

Luxury Room, 1 Bedroom, Terrace | View from room

Garden View Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Villa

Garden View Villa | View from room

Garden View Villa

8.6 out of 10
Excellent
(4 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Villa

Oceanfront Villa | View from room

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview Villa

Oceanview Villa | Terrace/patio

Oceanview Villa

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Villa, Private Pool, Mezzanine

Grand Villa, Private Pool, Mezzanine | Terrace/patio

Grand Villa, Private Pool, Mezzanine

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Tulum

Beachside getaway.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 3 miles (5 km) of Playa Paraiso. Ven a la Luz Sculpture and SFER IK are also within 2 miles (3 km).

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 2 min drive - 2.5 km
  • Las Palmas Public Beach - 6 min drive - 5.0 km
  • Playa Paraiso - 8 min drive - 5.7 km
  • Tulum Mayan Ruins - 13 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • ‪Maya Tulum - ‬10 min walk
  • ‪Chambao - ‬10 min walk
  • ‪Taboo Beach Club - ‬10 min walk
  • ‪The Coffee - ‬16 min walk
  • ‪La Eufemia - ‬10 min walk

About this property

Hotelito Azul

5-star beachfront hotel near Tulum Beach
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotelito Azul and enjoy amenities like a fitness center.

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a rooftop terrace and a garden. You'll have access to the indoor pool and outdoor pool at a partner property.

This 5-star Tulum hotel is smoke free.

  • 35 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
Hotelito Azul offers 35 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and complimentary bottled water. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Art gallery
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No elevator

Room amenities

Entertainment

  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 107.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults, and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 107.0 per day
  • Service fee: 7.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 2:00 PM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Hotelito Azul Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 609 reviews
Rating 8 - Good. 99 out of 609 reviews
Rating 6 - Okay. 45 out of 609 reviews
Rating 4 - Poor. 37 out of 609 reviews
Rating 2 - Terrible. 42 out of 609 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

yassuan

Stayed 3 nights in Jul 2025

10/10 Excellent

ROSS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super relaxing stay
Stayed 7 nights in Jul 2025

10/10 Excellent

CLAUDIA, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities! The rooms are lovely! The coffee basket delivered to the room in the morning was so nice! Griselda always made sure we get back to a clean room!
Stayed 3 nights in Jun 2025

6/10 Okay

Yannett Mejia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Customer service was a 3. Staff was friendly, but you had to keep requesting refills or request help. They didn’t take the initiative.
Stayed 4 nights in May 2025

10/10 Excellent

Anupam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Restaurant staff were great hotel needs some simple maintenance and upkeep
Stayed 5 nights in May 2025

10/10 Excellent

Anthony

Stayed 4 nights in May 2025

4/10 Poor

Jemma

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No check in. We arrived at 9pm and got shown through the staff entrance and told to checkin the following day. Room, very basic, no hair dryer, no kettle. Balcony did not lock. Breakfast great first day, mediocre from then on. Considering the price you’d think breakfast was included … no… you’re looking at £20pp for an average breakfast. Nobody at hotel due to awful seaweed in Tulum we suspect? However meant the hotel is running on Skelton staff. Nobody wants to help you… you enjoy a drink at the roof top and are told to sign three flights of stairs down… they won’t bring the bill to you. Everywhere looks tired, very disappointing
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Trinae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotelito Azul! The staff were warm, welcoming, and always ready to help with anything I needed, which made my experience even more special. I want to give a special shoutout to Griselda from housekeeping, she was absolutely amazing! So kind, attentive, and always made sure everything was spotless and comfortable during my stay. You can really tell she cares about her work and about the guests. I’d definitely recommend Hotelito Azul to anyone looking for a relaxing and well-cared-for getaway. Thank you to everyone there for making my stay so lovely!
Stayed 6 nights in May 2025

10/10 Excellent

Efay, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to rest, Hugo was our host and his kindness is unmatched by any other place.
Stayed 2 nights in May 2025

10/10 Excellent

Efay, Miami

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to rest, Hugo was our host and his kindness is unmatched by any other place.
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Stayed 1 night in May 2025

8/10 Good

JESUS ENRIQUE BARONA

Travelled with family
Liked: Cleanliness, staff & service
El hotel se ve que podría estar súper increíble. Le falta mantenimiento a las áreas de las albercas. Y los precios de los restaurantes son una burla. Un desayuno de dos adultos y una niña fueron casi tres mil pesos. Lo demás muy bien. El personal muy amable.
Stayed 4 nights in Apr 2025

8/10 Good

Elizabeth, San Diego

Travelled with group
Liked: Cleanliness, amenities
Lovely property. Wait staff very courteous. Hostess seemed a bit preoccupied. The outdoor furniture needs love.
Roof top
Stayed 4 nights in Apr 2025

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for the quiet of Tulum this is your hotel!! The peaceful atmosphere feeling like your on a secluded beach, incredible plantings, greenery on the premises it truly makes you feel like your on vacation! If you’re looking for a very laid back property this is the place. Food in both restaurants is fresh, and delicious, the staff is amazing (especially Karen at Olivia’s and Cayay on the beach. Try to request second floor rooms facing the beach or gardens it’s a real feeling of being in the treetops!
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica Del Carmen Robles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time at Hotelito Azul. Everything was perfect, from the hotel to the staff. We were welcomed with a delicious green smoothie from Olivia’s (we kept coming back for more!). The ambiance is perfect for a relaxing, soul soothing vacation. Our oceanfront room had beautiful sunrise views we will always remember. The Agave restaurant, beachfront, served the best rib eye tacos! And a special thanks to the staff for being so attentive, helpful, and making us feel right at home.
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fyi…Think beach attire as the property’s exterior is all sand. Quality leather footwear may get ruined but overall the property is great.
Stayed 3 nights in Apr 2025

8/10 Good

Gunay

Liked: Staff & service
Lovely staff and an authentic atmosphere, but the hotel needs restoration & more staff. It’s overpriced for the current state. To find a good place to eat or entertain be ready to walk 1.5–2 km along a dusty, overcrowded, and unpleasant road. At half the price, it might be acceptable — but not as it is now.
Stayed 4 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Tulum is beautiful and this property was no exception. Given the many wonderful options thus top tier customer service is a must as an opposed to a sometimes to deserve a high rating. I was in an ocean front suite. This came at a premium it was wonderful…except…the one side was where the restaurant is. Literally one of your windows looks directly in there. It was thus not quiet. The onsite restaurant staff were wonderful. The hotel staff was not. I got there slightly earlier than check in and they first said my room was not ready and when the bathroom they offered me to get ready was apparently not available for an hour for cleaning, miraculously my room was ready. Note that the hotel likely has room for over 50 and there were about 5 guests so why they couldn’t have a room ready was already odd. I asked for help getting a taxi and was quoted a ridiculous price and they weren’t willing to try to assist in getting a better price but instead told me I could try myself by walking the road. I was a female travelling alone. I was easily able to get a better deal which begs the question why weren’t they. Check out was equally frustrating by being advised late in the evening before my early flight when one of the restaurants was closed already I had to pay for each of the restaurants IN THE HOTEL separately and it may take awhile. Made my last moments rushed and stressful. This property wasn’t for me but I think a younger crowd would enjoy it as it’s cool with its rooftop pool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Corina P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Hotelito Azul, it was clear this place was something special. Nestled along the pristine beaches. The architecture is modern yet respects the local culture, with open-air spaces, thatched roofs, and wooden accents that create an organic and tranquil vibe. The staff is absolutely incredible—genuinely warm, attentive, and eager to ensure that your stay is nothing short of perfect. Check-in was smooth, and we were greeted with refreshing drinks and a welcome smile. Every request was met with enthusiasm, whether it was for a recommendation or extra towels for the beach Hugo was very professional and sweet. Our room was a sanctuary—spacious, impeccably clean by Griselda she is literally the best, she filled with all the comforts you’d expect from a five-star resort. The views of the turquoise ocean from our private terrace were breathtaking. The room featured a comfortable king-sized bed, luxurious linens, and an outdoor shower that added an exotic touch. The resort’s amenities are top-notch. We loved lounging by the infinity pool, enjoying the breathtaking views of the Caribbean. The on-site restaurant serves some of the best food we’ve had in Tulum. Fresh, flavorful, and with an emphasis on local ingredients, every meal felt like a culinary adventure. What really sets this hotel apart, though, is its connection to nature. The beach is serene and uncrowded, perfect for long walks or watching the sunrise.
Stayed 3 nights in Mar 2025

8/10 Good

Trey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025