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Hotelito Azul

5.0 star property
5-star beachfront hotel near Tulum Beach

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Photo gallery for Hotelito Azul

Oceanfront Villa | View from room
Bar (on property)
Skyview Villa | Terrace/patio
Oceanfront Villa | Terrace/patio
2 outdoor pools, open 11:00 AM to 10:00 PM, free cabanas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, SFER IK
    ‪2 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪52 min drive‬

Room options

View all photos for Oceanfront Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Oceanfront Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beachside Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Beachside Suite

7.0 out of 10
Good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gardenview Suite

Gardenview Suite | View from room

Gardenview Suite

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gardenview Villa

Gardenview Villa | View from room

Gardenview Villa

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Villa

Oceanfront Villa | View from room

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyview Villa

Skyview Villa | Terrace/patio

Skyview Villa

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Plunge Pool Villa

Plunge Pool Villa | Terrace/patio

Plunge Pool Villa

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Tulum

Beachside getaway.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Ven a la Luz Sculpture. SFER IK and Jaguar Park are also within 2 miles (3 km).

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • SFER IK - 2 min drive - 1.8 km
  • Ven a la Luz Sculpture - 3 min drive - 2.5 km
  • Playa Paraiso - 8 min drive - 5.7 km
  • Tulum Mayan Ruins - 14 min drive - 12.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • ‪The Coffee - ‬15 min walk
  • ‪Mia Restaurant & Beach Club - ‬14 min walk
  • ‪Bula Tulum - ‬15 min walk
  • ‪Ziggys Beach Club - ‬13 min walk
  • ‪Taboo Beach Club - ‬9 min walk

About this property

Hotelito Azul

5-star beachfront hotel near Tulum Beach
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotelito Azul and enjoy amenities like a fitness center.

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the beach bar. Public spaces have free WiFi. This luxury hotel also offers a rooftop terrace and a garden. You'll have access to the outdoor pool at a partner property.

This 5-star Tulum hotel is smoke free.

  • 35 guestrooms or units
  • 2 dining venues
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Hotelito Azul offers 35 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Hypo-allergenic bedding and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 10:00 PM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 6:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 107.1 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults, and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 107.1 per night
  • Service fee: 7.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Hotelito Azul Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 704 reviews
Rating 8 - Good. 116 out of 704 reviews
Rating 6 - Okay. 60 out of 704 reviews
Rating 4 - Poor. 45 out of 704 reviews
Rating 2 - Terrible. 51 out of 704 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The location is amazing. The beach and the view from our room was breathtaking. We saw the sunrise from our bed every morning. The staff was excellent. Especially, Cayitano our beach attendant and waiter. He was there to assist us whenever we needed anything and was so friendly. He was top notch! He made us feel like family. Other staff members were also very nice in helpful.
Stayed 6 nights in Nov 2025

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente minha experiência ficou muito abaixo do esperado. A infraestrutura do hotel é realmente bonita, mas a gestão e a manutenção deixam muito a desejar. Logo no check-in tivemos uma espera de mais de 1h porque a gerente também acumula função de recepcionista, precisando interromper o atendimento para mostrar o hotel e os quartos. Apesar de ter um potencial enorme, o hotel está visivelmente mal cuidado: diversas almofadas rasgadas, jacuzzi que não esquenta, rooftop com equipamentos deteriorados e praticamente sem serviço. O maior problema, contudo, foi no check-out. Eu aluguei um carro justamente porque meu voo de sábado era muito cedo em Cancún. No check-in fui informada de que o estacionamento só abriria às 8h, mas depois de insistir muito, garantiram que fariam uma exceção e abririam às 6h. Confirmei várias vezes pelo WhatsApp e a gerente assegurou que estaria tudo certo. Na manhã do check-out, entretanto, não havia absolutamente ninguém no hotel. Telefone não funcionava, tudo fechado e sem qualquer instrução. Somente depois das 7h apareceu um funcionário — que, apesar de muito prestativo, não tinha informação nenhuma e não sabia onde estava a chave do estac. Ele acabou encontrando a chave e conseguimos sair às 7h30, mas isso nos fez correr enormemente para devolver o carro e chegar ao aeroporto a tempo. É possível que ainda tenhamos custos extras por conta desse atraso. Uma pena, porque o hotel tem estética e localização incríveis, mas falta de organização, manuten
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitchel

Stayed 4 nights in Nov 2025

10/10 Excellent

Melania

Stayed 3 nights in Nov 2025

8/10 Good

Susete

Stayed 5 nights in Nov 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes. Flavio VERY helpful, as was everyone else. Esmeralda, cleaner, good. Helpful staff. But the lighting in the room and bathroom was very dim. Yes, we are older, in our 60s and 70. But we couldn't see to read. Beach clean. Restaurant workers helpful and cheerful.
Stayed 6 nights in Nov 2025

10/10 Excellent

Ajith

Stayed 3 nights in Nov 2025

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Samantha and the rest of the staff were very friendly, welcoming, and attentive. The hotel is super cute with gorgeous plants, clean rooms, and a great spot on the beach. The Agave restaurant associated with the hotel was delicious. They have the tallest vantage point along the coast of Tulum so you can enjoy sunset over the trees and sunrise over the ocean. They also have a coffee service included where they bring you freshly roasted coffee and leave it outside your room at your desired time. Would definitely stay here again!
Stayed 2 nights in Nov 2025

6/10 Okay

Francisco

The staff was great, very nice that only problem nobody was at the front desk and we got información from the gardener and the maintenance guy they were very nice but we needed the password for wifi and then we had an issue with the safety box we had our valuables and the
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammad A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean view room, and it was great. There was no obstacles.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, close to everything. We stayed on the second floor in what looks like a newer building. It was fantastic. They brought coffee to us every morning in a basket. The attached restaurant/beach side was soooooo good. The Grilled Salmon was ridiculously good. Never got to eat in the cafe but it looked amazing too.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristopher, Dallas

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 4 nights in Nov 2025

10/10 Excellent

Margaretha

Stayed 3 nights in Oct 2025

4/10 Poor

Andrew

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel is just okay and looks nothing like the pictures online. The biggest issue is the condition of the pools and deck flooring—there’s clearly a lot of deferred maintenance. The lobby is nice, with a quaint boutique feel, but it wasn’t really open during our stay. September is their slow season, so the restaurant had very limited hours and most menu items were unavailable. The front desk operates on a similar schedule, open roughly from 10 a.m. to 5 p.m. If you need anything outside those hours, you have to contact them through WhatsApp, which is slow and inconvenient. To be fair, the staff were very friendly and genuinely tried to be helpful, but the service overall was lacking. Our ocean-view room was spacious, close to the water, and had a great view. It did have a bit of an “earthy” feel—not quite our style—but it was still comfortable. Overall, the hotel feels tired and in need of investment. If you can get a good deal, it might be worth considering, but at over $400 a night for an ocean-view room, we felt it was overpriced for what you actually get. Nice people who try hard, but the owners need to put some money into the property—or at least update the photos to reflect reality.
Stayed 4 nights in Sep 2025

10/10 Excellent

Orlando

Stayed 1 night in Aug 2025

8/10 Good

morkos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited shopping and restaurants , limited food options for high prices compared to the food quantity.
Stayed 2 nights in Aug 2025

8/10 Good

Peta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful. Just like pics . I stayed before and love it there . The two pools are beautiful and o love the villa on the beach .
Stayed 1 night in Jul 2025

4/10 Poor

Carlos I, Upper saddle river

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is in good condition overall. I have no complaints about the staff. Due to the season, the hotel has minimal services and is almost empty of personnel. There is no hotel lobby “bar” after 6:00 p.m. VIP credit can only be used for alcoholic drinks up to 6:00 p.m. and not at the beach. Olivia Bar was not in attendance. In general, very disappointing that the low season impacts those who stay at the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

yassuan

Stayed 3 nights in Jul 2025

10/10 Excellent

ROSS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super relaxing stay
Stayed 7 nights in Jul 2025

10/10 Excellent

CLAUDIA, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities! The rooms are lovely! The coffee basket delivered to the room in the morning was so nice! Griselda always made sure we get back to a clean room!
Stayed 3 nights in Jun 2025

6/10 Okay

Yannett Mejia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Customer service was a 3. Staff was friendly, but you had to keep requesting refills or request help. They didn’t take the initiative.
Stayed 4 nights in May 2025

10/10 Excellent

Anupam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025