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Hotel Bardo

5.0 star property
5-star luxury hotel near Tulum Mayan Ruins

Choose dates to view prices

Photo gallery for Hotel Bardo

Outdoor pool
Couples dining
Cocktail bar
Deluxe Cabin
Billiards

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
  • Gran Cenote
    ‪6 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪53 min drive‬

Room options

View all photos for Deluxe Cabin

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Cabin

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

10.0 out of 10
Exceptional
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

Tulum City Center stay.Your stay at this Tulum City Center hotel places you within 2 miles (3 km) of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Temple of Doom are also within 3 miles (5 km).

What's nearby

  • Gran Cenote - 6 min drive - 5.4 km
  • Tulum National Park - 7 min drive - 5.2 km
  • Tulum Mayan Ruins - 10 min drive - 6.3 km
  • Las Palmas Public Beach - 10 min drive - 6.7 km
  • Playa Paraiso - 12 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Sukhothai - ‬11 min walk
  • ‪Asian Bodega - ‬8 min walk
  • ‪El Camello Jr - ‬9 min walk
  • ‪El Tio - ‬10 min walk
  • ‪Fondo de Bikini - ‬12 min walk

About this property

Hotel Bardo

5-star luxury hotel near Tulum Mayan Ruins
Hotel Bardo offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel Bardo. Self parking is free.

This 5-star Tulum hotel is smoke free.

  • 30 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Hotel Bardo offers 30 air-conditioned accommodations with private pools and private plunge pools. Accommodations offer separate dining areas. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.

Languages

English, German, Italian, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 33 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Private plunge pool

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 33 per person
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Hotel Bardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 335 out of 403 reviews
Rating 8 - Good. 40 out of 403 reviews
Rating 6 - Okay. 15 out of 403 reviews
Rating 4 - Poor. 4 out of 403 reviews
Rating 2 - Terrible. 9 out of 403 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chase Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Angela l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bardo is AMAZING! If you’re considering it, do! Why? It’s beautiful; a tranquil oasis with its own vibe! The resort looks exactly like the pictures . my massage with Gloria was relaxing, deep & dreamy. Suggest her & on the beach too. Alex and Fernando are warm and welcoming when they greet you, there to help you every step of the way, incredibly resourceful & funny. They use the whatsup app for easy, fast communication regarding reservations and anything you need. The housekeeping team checks in with you too. As a solo female I felt safe the entire time. On the property, in town, and on the beach. Rent a scooter (not a car) if you want to easily get around. The city center is easily walkable. If I hand known for the beach, centers and other I’d definitely have rented a scooter vs a car/bike. The food is amazing! Drinks too! The tuna tataki, while an app, makes a killer meals and is a flavor bomb. Bardo has 2 sister properties you may visit if you wish. Which I did for yoga (which is included and people who up. So should you! Not to hard, not to light). Their Temazcal Ceremony is authentic, challenging and our spiritual guide/shaman is there to support you every step of the way. I used google maps to maneuver through the city and along the beach. Even if you don’t have reception (I only did when connected to WiFi) it will still show you where you are and where your pins are to make it to where you want to go.
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. Peaceful and quiet in the jungle. If you are looking for a relaxing holiday with wellness activities this is the one for you. 10/10 recommend.
Stayed 10 nights in Apr 2025

8/10 Good

dayna

Stayed 3 nights in Jan 2025

10/10 Excellent

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so relaxing and serene. You have to remember it's in the jungle so there are bugs, all my bug bites were worth it! It was very peaceful. The weather was hot and humid so to have a private pool right in front of my room was so relaxing and felt wonderful. The food was outstanding and the hospitality was top notch. I would highly recommend and I will be back. I definitely got a reset and recharge and will return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oriana

Stayed 4 nights in Apr 2025

2/10 Terrible

Squila

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service
Will never return to this hotel again!!! Staff made us feel really uncomfortable from check in to check out. The day of check in we arrived fairly earlier than our check in time and were NOT allowed to check in early because the rooms “were not ready” according to the host. Then I witness the host let another party check in early then after we noticed then we were offered to check in early. The servers who took orders were little to NO help when ordering anything. Even when we asked for certain items that were on the menu the servers said we could not have it because they simply did not understand. The staff are rude and dismissive it felt like we were a bother to them. If you are a young, African American couple I do NOT recommend coming here because you will not fit the aesthetic. Treated other people way better than we were treated. Customer service 0/10!!!!!!!!!!!!!!!

10/10 Excellent

Talicia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, i had an amazing time. For me the private villa with pool in the direct sun path was the best part of the trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ismael

Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was totally different than something we've experienced before and we loved it. The pool was amazing and all of the staff were very helpful! We loved our stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was amazing, quiet, great food, and spiritual activities
Stayed 4 nights in Apr 2025

10/10 Excellent

Lydia-Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique experience, love the heated pool and outdoor shower..
Stayed 4 nights in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exquisite. It’s lush surroundings and the fact that it’s 18 only make it a quiet and relaxing place to stay. The local neighborhood did get loud some evenings, but I would 10/10 stay here again! The ONLY downside was that they didn’t have a jacuzzi (outside of the spa service). Other than that, the grounds were stunning, the service was exceptional, the food was beautiful and delicious. We didn’t want to leave. Also, the additional services they have are unique. They have a beautiful yoga room, the Tamazcal ceremony was a really interesting test of the mind and soul. They helped us call drivers for various excursions. We loved it and would go back!

10/10 Excellent

Kanika

Liked: Staff & service, property conditions & facilities
The
Stayed 3 nights in Apr 2025

10/10 Excellent

Delia Adryana

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty
Stayed 2 nights in Mar 2025

10/10 Excellent

HAYLEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved hotel bardo!! Food and staff were nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for couples or single travelers. Staff was amazing, especially Fernando!
Stayed 6 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence!

The entire vibe was inviting, relaxing and overall incredible. We were traveling for my husbands 50th birthday and Bardo was really beyond our expectations. The welcome that we got from “Alex” was the most sincere and incredible. We will certainly be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most incredible birthday experience at this beautiful Mexican retreat hotel! From the moment we arrived, the hosts went above and beyond to make sure my woman and I had the best time. They were so attentive and thoughtful, ensuring we enjoyed every moment of the in-house amenities and activities. The hotel itself is absolutely stunning, and the beauty of the place really made us feel connected with nature – it was the perfect escape. Highly recommend starting the day with the morning activities like meditation and yoga – it was such a peaceful way to begin each day. And if you're a fan of breakfast, don't miss out on their French toast – it's incredible! The hosts were so kind and even gave us amazing recommendations for places to visit in the city. Not only did they treat us like royalty, but their communication was exceptional too. They were always available on WhatsApp, responding instantly at any time of the day or night, even before and after our stay. This place truly made my birthday celebration unforgettable, and I can’t recommend it enough! You want a high-class experience, don’t you?
Stayed 5 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 5 nights in Feb 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to get away and rejuvenate. Staff is amazing, great food, reasonable prices.
Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Johanna

What an oasis! The rooms are intimate and perfect for a couples get away…food at both Bardo and Vida(sister restaurant) were really good and we did a couples massage with Abagail Gloria…OMG, they were the best! Alexandro up front helped us out and Martine at Vida was so good! We will definitely be back
Stayed 2 nights in Feb 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Thank you
Stayed 2 nights in Feb 2025