Lumina at Mudra Tulum offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Lumina at Mudra Tulum. The apartment can provide concierge services and wedding services. Free self parking is available.
We had a great stay at Lumina. Concierge Stephanie was very nice and responsible. Need to use whats app to connect with her which is easy but the area doesnât have reception for data. WiFi works perfect at hotel.
I would definitely stay here again, everything was so smooth from the minute we arrived to the minute we left. Love how everything we had plans for was either walkable distance or no more then a 15 min drive. Staff was amazing especially the lady at the front desk.
We stayed at one of the penthouse apartments (PH2) with a family of six. The apartment was very clean, we felt safe at all times, the concierge was also very kind and speedy when we reached out. The front desk employees were also very nice.
This apartment is located near plenty of shops, bus stops, and restaurants. Itâs exactly like the pictures, I overall had a great experience.
Property exactly as the images. Conceriege responds immediately. Room was enormous and very clean. Kitchen was spacious and had everything you need. Lots of greats restaurants, cafes and taco stands within walking distance. Very happy with the hotel and would definitely return in the future!
We had two Apartements with our boys and there girlfriends. Apartment's were really big and super modern, which we liked a lot! BUTâŠ
The smell was really bad. It smelled like a wet basement in both of them! We bought scented candles to make it work.
We had to hunt for a lot of worms and geckos before we went to bed every night!! Staff were friendly, but didnât understand English. We had to use google translator. The pool is extremely outdated. My son and his girlfriend got an excema after swimming in it one day.
Thereâs mold build ups in the bathroom corners and our AC in the bedroom was leaking down the floor. You have three locks at the front door, but you wouldnât have any issues to enter through the terrace door. They are not robust at all!
It would be such a nice place and we wouldâve definitely come back to this place, if they would take care of the issues weâve mentioned!
Fantastiskt stora rum med tre rymliga sovrum och komplett kök med gasspis och diskmaskin samt stor kyl och frys. Gott om plats för sex vuxna. Gigantisk balkong. Bra WiFi. Bra instruktioner för att komma in. Bra gratis parkering utanför ingÄngen. Ok pool. Rekommenderas.
Me gusto mucho la propiedad, el departamento estĂĄ bellĂsimo, lo Ășnico que pondrĂa pero es a la alberca que parece que le falta algo de mantenimiento, de ahĂ es mĂĄs la atenciĂłn y el lugar muy buenos.
We stayed 9 days in the 3 bedroom and 5 days in the 2 bedroom apt. I would recommend this place and would stay here again!!!
Pros: Huge Apts. Good location. We felt safe, they had 24 hr security. Wifi was strong. Fans in every room. The AC in the 3 bed apt was amazingly cool. The soaker pool was perfect. With in walking distance to some restaurants. Beautiful birds fly around and visit the balconies. They let us move to the next apt a bit early and were very fast at responding through WhatsApp.
Cons: One of the bedroom bathrooms smelled and we couldn't figure out why in the 3 bed apt. No elevators so carrying the luggage to the 3rd level was a work out. The main pool didn't look clean so opted to not go in and stick to our soaker pool. Eventually we saw someone clean it. There's construction across the street but it wasn't loud enough to bother us.
Woooowww!!!
Sin duda un lugar excelente, superĂł por mucho mis espectativas y la de todos mis invitados, tranquilo, aislado, y muy bien ubicado. 10/10.
This "condo" was excellent for our family of six. Extremely clean and well kept, very cool decor. Upon arrival, which was around 1:30am-ish, the evening guard, Josue, welcomed us, gave us our condo key and gave us a full rundown of the condo and amenities. We have child that requires a very strict diet and at that hour I asked Josue about a place to eat and the type of meal our son requires. I was utterly amazed at how he went above and beyond in trying to locate a restaurant with the type of food our son could eat even at that time of night. I could not thank Josue enough for what he did, as a parent you are forever thankful. Also, we had contact with Rosy prior to our arrival, she responded to my messages almost immediately. She provided a wealth of services available and a great itinerary for our family with four children to go out and explore. Our housekeeping young lady also went above and beyond in coming through when we asked for certain items during our stay. I can't speak enough of all the great folks at Mudra Tulum. P.S. You'll also love the pizza restaurant down the street from them. Sending a tall high five to all and THANK YOU...
Mudra was so welcoming to someone who was taking his first trip to Mexico! Rosy was the absolute best when it came to getting us taxis, giving us amazing places to go see, setting up our covid test, as well as helping us with a shuttle back to the airport! I highly recommend this place! Amazing workout facility as well as pool area! Thank you Mudra !
As soon as we got to Tulum we parked and we were robbed at gun point. Dangerous neighborhood and their cameras did not work even though they had three cameras at the main entrance. Never had such a bad experience couldâve been killed!