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The Panoramic By Xperience Hotels

2.0 star property
Apartment near Tulum National Park in Tulum

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Photo gallery for The Panoramic By Xperience Hotels

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Deluxe Room, 1 King Bed
Classic Apartment (Two Bedroom) | Dining room
Basic Studio, 1 King Bed
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Outdoor spaceOutdoor spaceOutdoor space
  • GymGymGym

Explore the area

Map
Calle 3 poniente entre, Calle 12 Sur, Tulum, ROO, 77760
  • Popular LocationTulum Beach8 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • Popular LocationPlaya Paraiso12 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive

Room options

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Apartment (Two Bedroom)

Classic Apartment (Two Bedroom)

Classic Apartment (Two Bedroom)

  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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Hotel Bardo
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4.8 out of 5, Exceptional, (309)
The price is CA $796
per night
CA $967 total
includes taxes & fees
25 May - 26 May
Hotel Bardo

About the area

Tulum

La Veleta stay.A stay at this La Veleta apartment places you within 3 miles (5 km) of Tulum National Park and 6 miles (10 km) of Tulum Beach. Tulum Mayan Ruins and Playa Ruinas are also within 6 miles (10 km).
View more Apartments in TulumOpens in a new window

What's nearby

  • Tulum National Park - 6 min drive
  • Gran Cenote - 8 min drive
  • Tulum Beach - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 39 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 5 min walk
  • El Camello Jr - 2 min drive
  • Italdo Pasteleria - 13 min walk
  • Los Aguachiles - 19 min walk
  • Cafeteria Hunab Ku - 20 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Panoramic By Xperience Hotels

Apartment near Tulum National Park in Tulum
The Panoramic By Xperience Hotels offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Panoramic By Xperience Hotels. Parking is available for a fee.

Smoking is allowed in designated areas at this Tulum apartment.

  • 33 guestrooms or units
  • 4 levels
  • 3 buildings
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
The Panoramic By Xperience Hotels offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Kitchens offer refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads.

This Tulum apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Refrigerator
  • Freezer
  • Coffee/tea maker

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Smart TV

Outdoor areas

  • Rooftop terrace
  • Deck or patio

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 20 per pet per night
  • 1 total (up to 22 lbs per pet)
  • Welcoming dogs only
  • Deposit: USD 20 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Blackout drapes/curtains
  • Front desk (limited hours)
  • Free bottled water

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 33 rooms
  • 4 floors
  • 3 buildings
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 20 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 220 per vehicle (one-way)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Panoramic By Xperience Hotels Tulum
The Panoramic By Xperience Hotels Condominium resort
The Panoramic By Xperience Hotels Condominium resort Tulum
The Panoramic By Xperience Hotels Tulum
The Panoramic By Xperience Hotels Apartment
The Panoramic By Xperience Hotels Apartment Tulum

The Panoramic By Xperience Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 63 reviews" "
Rating 8 - Good. 14 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 6 out of 63 reviews" "
Rating 2 - Terrible. 8 out of 63 reviews" "

8.8/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sin duda mi lugar favorito, todo está excelente el departamento increíble y muy ameno. El lugar de estacionamiento Perfecto

8/10 Good

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The main reason for picking The Panoramic for our stay in Tulum was this beautiful picture of the pool. Hate to tell you it hasn't been built yet and they don't tell you that when you book. Other items: no functioning elevator, neither ClubHouse (shop) nor Gym were accessible. Upon arriving we had no codes to get into our room and security was of limited assistance so imagine arriving off 8 hours of traveling and not being able to access your room after carrying your multiple bags up flights of stairs since no elevator!! I was going to cry.... Once we were able to figure out how to make contact with the Xperience team all was good. We were able to get into our room which was the King Studio. It was very nice however once we sat on the bed it was broke - UGH!! With a quick phone call again we were moved to another room. Pleasantly surprised by a 2 bedroom suite with full kitchen, living room and dining room. This was a fantastic space. Clean, modern with a gorgeous tub that we took a nice soak since there was no pool or hot tub in the location. We love to experience the local area when we travel so this location was great. Walkable to the market for bottled water and supplies for breakfast, but also the local restaurants were fantastic and inexpensive, and tons of local shopping! Beware of the side roads though - they're barely paved - so if renting a car I wouldn't rent a sedan. I was thankful for our SUV. I would highly recommend The Panoramic when finished

10/10 Excellent

willie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Skeptical after reading the reviews. We loved the actual property and the staff. We had a hiccup when we first arrived(hot water heater burst) but staff was right there to offer us new rooms. The new rooms wasn’t what I booked but was great rooms. The street isn’t paved and real bumpy but it’s Mexico. So I would definitely stay again and I recommend others as well.
Stayed 5 nights in Aug 2022

4/10 Poor

Shateema

Travelled with family
Liked: Cleanliness
The property manager and people who worked in the hotel did not communicate, which left us with not much assistance. The front desk push us off to always call the property manager and never help us. The room had problems through out my stay and although the property manager tried to accommodate us. I didn't really feel good about how they did and had serval issues. I did my best to enjoy my stay but i wouldn't stay there again. No hot water, no light and ac in the room. And not one person on the property was helpful. I had to continuously reach out to management.
Stayed 4 nights in Apr 2022

8/10 Good

Lura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice and well taken care of. However, driving to the property was a mission with all the large holes and construction was working next door from early in the morning till late at night but everyone was very nice and very hospitable. Overall my experience with the hotel was a good one.
Stayed 3 nights in Mar 2022

10/10 Excellent

Tiffany

Stayed 3 nights in Feb 2022

10/10 Excellent

Yesenia Jennifer

Travelled with partner
Liked: Amenities, property conditions & facilities
The accommodations and personal. Room was amazin
Stayed 10 nights in Nov 2020

10/10 Excellent

Brandon

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2021

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I didn’t like the fact that any question I had the receptionist could not answer. Everything had to be done through email. There was no communication that the pool was closing. The rooms weren’t stocked up. The stove did not work requiring me to give away the food I had purchased.
Stayed 7 nights in Aug 2021

2/10 Terrible

VALERIE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE HOTEL! Do not be fooled stayed here 5 days booked for 6 days and had to leave a day early because this hotel does not clean your room. No housekeeping, no food, no wash rags, no restaurant near, nobody to help you when you need someone. Pool was filthy. I booked This hotel for my bf boyfriend and we came home extremely sick!!! Not sanitary at all! Do not come here! Sheets smelled like wet damped like mildew.
Stayed 5 nights in Aug 2021