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Delek Tulum

3.5 star property
3.5-star beachfront hotel near Tulum Beach

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Photo gallery for Delek Tulum

Enjoy a serene beachfront setting with a clear pool area surrounded by palm trees and a path to the ocean.
Creator video
Escape to a serene tropical retreat with a natural view from the balcony.
Enjoy a serene beachside retreat with breathtaking ocean views and tranquil surroundings.
Relax in a serene room with a tropical beach view, featuring a wooden bench and a decorative stone piece.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780
  • Ven a la Luz Sculpture
    ‪1 min walk‬
  • Tulum Beach
    ‪3 min walk‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Superior Garden View

Cozy retreat with a traditional bed, sitting area, and rustic charm.

Superior Garden View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room, Limited view

Relax in a traditional room with a bed under a canopy, a geometric-patterned headboard, and a wooden bench.

Standard room, Limited view

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 Queen Bed, Garden Area

Relax in a serene space with a large bed, rustic wooden beams, and a view of lush greenery.

Junior Double Room, 1 Queen Bed, Garden Area

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Cabanas Partial Ocean view

Cozy retreat with a canopy bed, wooden floor, and a bench at the foot, offering a view of the outdoors.

Small Cabanas Partial Ocean view

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Ocean view

Relax in a cozy retreat with a large bed, sitting area, and rustic charm.

Master Suite Ocean view

7.4 out of 10
Good
(3 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront Beach Terrace

Relax in a tranquil retreat with a large bed, flanked by windows offering a serene beach view.

Master Suite Oceanfront Beach Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 62 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront big terrace

Relax in a serene beachside setting with a hammock suspended between wooden posts, surrounded by lush greenery and a stunning ocean view.

Master Suite Oceanfront big terrace

  • 62 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

On the beach.A stay at this Zona Hotelera hotel places you steps from Ven a la Luz Sculpture and within a 5-minute walk of Tulum Beach. Sian Ka'an Biosphere Reserve and SFER IK are also within 3 miles (5 km).

What's nearby

  • Ven a la Luz Sculpture - 1 min walk - 0.0 km
  • Tulum Beach - 3 min walk - 0.3 km
  • Las Palmas Public Beach - 9 min drive - 7.4 km
  • Playa Paraiso - 10 min drive - 8.2 km
  • Tulum Mayan Ruins - 16 min drive - 12.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬1 min walk
  • ‪Hartwood - ‬4 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Arca - ‬5 min walk

About this property

Delek Tulum

3.5-star beachfront hotel near Tulum Beach
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at Delek Tulum. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tulum hotel is smoke free.

  • 21 guestrooms or units
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Delek Tulum offers 21 air-conditioned accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and sports massages.

Languages

English, Spanish

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  • Breakfast included
  • Spa
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4.4 out of 5, Excellent, 700 reviews
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CA $234 total
includes taxes & fees
Aug 24 - Aug 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Outdoor pool
  • Scooter/moped rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • MP3 dock

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Delek Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 245 out of 320 reviews
Rating 8 - Good. 40 out of 320 reviews
Rating 6 - Okay. 21 out of 320 reviews
Rating 4 - Poor. 7 out of 320 reviews
Rating 2 - Terrible. 7 out of 320 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucinda, Providence

Stayed 4 nights in Apr 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Flodjor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2025

10/10 Excellent

elsie

Stayed 3 nights in Feb 2025

10/10 Excellent

yasmin, Rochelle Park

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Llasheema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Definitely coming back
Stayed 6 nights in Feb 2025

10/10 Excellent

kiona, roxbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El area es muy coveniente para llegar a cualquier de los lugares del centro , lo unico es que como esta en el mismo centro si hay un poco de buya en la noche pero ya a la 1 se termina y el hotel te ofrece tapones para los oidos , lo bueno es que el hotel te informa a acerca de eso antes y te ofrecen cancelar si no te gusta este tipo de Ambiente , nosotros la pasamos genial , mi habitacion estuvo super chevere y muy limpia , y las antenciones del personal excelente , y bien atento ellos todos , gracias chicos
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Center of everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Moises

Stayed 1 night in Jan 2025

4/10 Poor

NANCY

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marielis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sohail

Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanksgiving Getaway

Fantastic! Will definitely be back.
Stayed 4 nights in Nov 2024

6/10 Okay

Arif

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Pooja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

❤️❤️❤️

Location location location! What a beautiful property which is centrally located. Everything is within walking distance. Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation! Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details. Come and get pampered. True vacation.
Stayed 1 night in Oct 2024

10/10 Excellent

PATRICIA DELA TORRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 4 nights in Sep 2024

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place , food and drinks were good . It is my 3 time visit I love it
Stayed 4 nights in Oct 2024

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
it was ok
Stayed 5 nights in Sep 2024

8/10 Good

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good and they treated us really nice
Stayed 5 nights in Sep 2024

10/10 Excellent

Marcin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Delek is still absolutely the best place to stay. Now they have upgraded an area with live music and the restaurant menu is wider with really great food. Our stay was awesome agian with great hospitality and many thanks to great people that were making our time super pleasant: Emanuel, Eduardo, Edrey. Muchas gracias por TODO!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Andy

Stayed 1 night in Aug 2024