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Hotel Ma'xanab

4.0 star property
4-star beachfront hotel near Tulum Beach

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Hotel Ma'xanab

Photo gallery for Hotel Ma'xanab

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Interior detail
Suite First Floor Ocean View
Restaurant
Restaurant

Overview of Hotel Ma'xanab

Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture15 min walk
  • Popular LocationPlaya Paraiso14 min drive
  • AirportTulum, Quintana Roo (TUY)21 min drive

Room options

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite First Floor Garden View

Suite First Floor Garden View

Suite First Floor Garden View

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view

Suite Ground floor Garden view

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

Premium bedding, memory foam beds, free minibar, in-room safe

Suite First floor Jungle view

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front

Suite First Floor Ocean Front

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view

Suite Ground floor Ocean view

  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View

Suite First Floor Ocean View

  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Alaya Tulum
Spa
Pet-friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (313)
The price is CA $438
per night
CA $535 total
includes taxes & fees
9 May - 10 May
Alaya Tulum

About the area

Tulum

Beachfront retreat .With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Ven a la Luz Sculpture. SFER IK and Tulum National Park are also within 2 miles (3 km).

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 15 min walk
  • Las Palmas Public Beach - 12 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • Chambao - 6 min walk
  • Mia Restaurant & Beach Club - 11 min walk
  • Checkpoint Ciao - 14 min walk
  • Taboo Beach Club - 6 min walk
  • Bula Tulum - 12 min walk

About this property

Hotel Ma'xanab

4-star beachfront hotel near Tulum Beach
Hotel Ma'xanab offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Ma'xanab. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Tulum hotel is smoke free.

  • 16 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Hotel Ma'xanab offers 16 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–11:00 AM
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • MP3 dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Coffee/tea maker
  • Dining room
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ma'xanab

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Hotel Ma'xanab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 236 out of 254 reviews" "
Rating 8 - Good. 10 out of 254 reviews" "
Rating 6 - Okay. 3 out of 254 reviews" "
Rating 4 - Poor. 3 out of 254 reviews" "
Rating 2 - Terrible. 2 out of 254 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at maxanab was top notch! The whole staff made you feel like home and very friendly. The amenities are beautiful and very clean. Looking forward to book again for my next trip to Tulum.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing few days at Maxanab. The staff was incredibly gracious and made us feel at home. The grounds and rooms are beautiful, situated on the beach within walking distance to many restaurants and shops. Highly recommend the spa and their variety of massages. We look forward to visiting again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the the beautiful beach, the food, and the very friendly staff. This was a very peaceful and very zen like experience.
Stayed 6 nights in Dec 2023

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This perfect if you are looking for a quiet vacation. This property is good for relaxing without many distractions. The staff was very nice and the food was really good.
Stayed 4 nights in Dec 2023

10/10 Excellent

tomasz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a week. Everything was great. Property is beautiful and clean. Food and service were amazing. Beach is always cleaned up from seaweed. Highly recommend staying here
Stayed 6 nights in Dec 2023

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, personalized attention to details, knew my husband's and my name every time they saw us, delicious food and cocktails.
Stayed 2 nights in Dec 2023

10/10 Excellent

Duong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t usually write reviews but I love our time there at Hotel Ma’xanab. The staff is very nice and friendly. It is also very personalized. One of us got sick and the hotel really stayed attentive and helped out a lot. It was a great experience. I would definitely come back. Also the hotel has 1 restaurants but I would say the food is healthy and good. The menu still has Mexican and Mayan cuisine but very healthy choices. Definitely recommend this to anyone.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 7 nights in Nov 2023

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023