Book a hotel near Universal Studios Japan, Konohana

"At check-in we had a very bad experience. We were extremely tired and just wanted to rest, but we were told that the room we had booked was not available because the previous guest had extended their stay. We were told we might get a room on a lower floor the next day if it becomes available. The staff had very limited English, and the whole process took almost 2 hours, which was very frustrating especially late at night. We did not receive the room we originally booked and had to change rooms the next day to finally get the one we had reserved (higher floor with a view). On the positive side, once settled, the hotel itself was clean, the superior room size was good and comfortable, and the location was great—around 10 minutes walking to Dotonbori. The city view from the higher floor was beautiful and enjoyable. The room had a nice bathtub with hot water, and overall the stay became pleasant after the initial issue. However, the rooftop pool and jacuzzi were not working and could not be used during our stay. Overall, mixed experience: very disappointing and stressful check-in process, but good room, clean hotel, and great location afterward. "

"Amazing hotel and great price super kid friendly would definitely stay here again"

"Breakfast was delicious. The sauna was fun!"

"This hotel had 13 separate washer and dryers which was very convenient during our last leg of our trip. Doing laundry was super easy. The breakfast buffet here was so delicious. We enjoyed the many variety of Japanese and western style dishes. The train station is right across the street and was convenient for going to Universal Studios and the aquarium.This was the only reason we stayed here for 3 nights. There’s a 7-11 down the street and dining options were mostly at Universal. We loved this hotel."

"Great hotel close to Universal Studio Japan. Hotel was very well maintained, clean and spacious. There’s a Lawson right on the 1st floor, near the elevators. Had a wonderful stay, would definitely be back if we were to visit USJ in the future."

"We had a very pleasant stay overall. The staff was incredibly friendly and welcoming during our entire visit, always willing to help with anything we needed. The hotel itself and the rooms were very clean, which made our stay even more comfortable. The breakfast was absolutely worth every extra dollar — everything was delicious, fresh, and there were plenty of options to enjoy each morning. The only disappointing part was the temperature inside the rooms. It was extremely hot, and although you can request a fan, it unfortunately didn’t make much of a difference. Aside from that issue, we still enjoyed our stay and appreciated the hospitality from the staff."