6/10 Okay
Kurt&Vicki, USA
Travelled with partner
2 Aug 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 9 days/nights at this hotel. Our room was nice and was very clean. The hotel, as a whole, was very nice. We were there during a hot spell and our room was almost unbearable, but that was mother nature! We did have fans that helped to cool the room down. We only had a couple of concerns. Vittorio, the owner, was almost rude to us at times. We tried our hardest to warm him up to us, but he remained cool to us. His wife, however, was always warm and provided us with terrific service. Also, we had a conversation on their patio with a man who was from Denmark-who had moved to Valsolda one year ago, and one of their cafe servers who was from Germany who had also moved there several years ago. My husband and I are from the USA and during our conversation things took on a political edge. These two made some insulting comments about Americans and made sure to tell us that people from other countries were "laughing at us." Not my husband and I personally, but Americans in general. The man from Denmark also stated that we should be careful while we were visiting. We didn't take this as a threat, but as fair warning. In all, we enjoyed our vacation and drove around the lakes and into Switzerland. The hotel is very nice, quaint, clean and the owner's wife is a lovely hostess. I will also say that though the owner, Vittorio, was cool to us...he makes a great lasagna.
Kurt&Vicki
Stayed 9 nights in Jul 2019