Schell Motel

2.0 star property
Vernon motel in Downtown Vernon area

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Photo gallery for Schell Motel

Seasonal outdoor pool
Coffee/tea maker, electric kettle
Exterior
Property grounds
Interior

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
2810 35 St, Vernon, BC, V1T 6B5
  • Place, Polson Park
    ‪8 min walk‬
  • Place, Planet Bee Honey Farm
    ‪3 min drive‬
  • Place, Davison Orchards Country Village
    ‪4 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪39 min drive‬

Room options

Standard Room

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Room

  • 2 bedrooms
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Gallery Room

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

Deluxe Room

  • 2 bedrooms
  • City view
  • Sleeps 7
  • 1 Queen Bed, 2 Double Beds and 1 Twin Sofa Bed

About the area

Vernon

Downtown Vernon stay.Within a 10-minute walk of this Downtown Vernon motel, you'll find Vernon Public Art Gallery and Polson Park. Greater Vernon Museum & Archives and Okanagan Science Centre are also within half a mile (1 km).

What's nearby

  • Polson Park - 8 min walk - 0.7 km
  • Planet Bee Honey Farm - 3 min drive - 2.3 km
  • Vernon Golf and Country Club - 4 min drive - 3.0 km
  • Davison Orchards Country Village - 4 min drive - 2.7 km
  • Village Green Shopping Centre - 4 min drive - 3.0 km

Getting around

  • Kelowna Intl. Airport (YLW) - 34 min drive

Restaurants

  • ‪A&W Restaurant - ‬9 min walk
  • ‪The Roxy Cafe - ‬7 min walk
  • ‪Marble Slab Creamery - ‬7 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪Masiero Pizzeria Napoletana - ‬4 min walk

About this property

Schell Motel

Vernon motel in Downtown Vernon area
As a guest of Schell Motel, you'll find a seasonal outdoor pool, a garden, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Vernon motel.

  • 32 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Garden
  • Smoking in designated areas
Schell Motel offers 32 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Smart televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Seasonal outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day, plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 00058457

We should mention

  • The seasonal pool will open June 01 and close October 31.

Schell Motel Reviews

Reviews

4.6
Rating 10 - Excellent. 28 out of 222 reviews
Rating 8 - Good. 27 out of 222 reviews
Rating 6 - Okay. 32 out of 222 reviews
Rating 4 - Poor. 30 out of 222 reviews
Rating 2 - Terrible. 105 out of 222 reviews

4.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Liked: Cleanliness, staff & service
The room overlooked the pool and the creek. very nice.
Stayed 5 nights in Jul 2025

2/10 Terrible

Megan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
NOT TRUSTWORTHY. I booked a room over a month in advance and paid upfront. The night of my stay, not long before I was going to check in, the motel text me that they overbooked and couldn’t accommodate me. I had to find another motel last minute and pay double. The motel ignored my texts and calls and still have not refunded my money. Do not book here. They hardly apologized and inconvenienced me greatly.
Stayed 1 night in Jul 2025

2/10 Terrible

Rafeek

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s not a motel, homeless people staying here, really smells bad, not safe, broken windows covered with plastic tape, again not safe, bed bugs, cockroaches, insects everywhere.
Stayed 1 night in Jul 2025

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities
The property manager was rude to me when we checked in. The manager was not there when we wanted to check out. They charged us a $300 damage deposit which I wanted to have refunded on checkout but the office was closed, and there was a lineup at the door for checkouts. The room in general was in very poor condition, microwave was damaged in the coffee pot did not work in the morning. The pool was nice though I'll give them that. Other than that very disappointing. I have to go back and figure out what happened with the damage deposit though.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Schell Motel cancelled my reservation via a text message two hours AFTER check-in time (I hadn't arrived yet), saying they were overbooked and blamed Expedia. I was left having to find alternative accommodation which resulted in me being out of pocket. When I called Schell Motel they offered no further explanation or alternatives or any support in finding a different place to stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Chrostine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy room with old food on sheets, counters and wall. Promised a refund as we had to find different hotel for the night. Refund did not happen. Went through Expedia and Motel refused the promised refund. Disgusting.
Stayed 1 night in Jul 2025

2/10 Terrible

Joe

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was very dirty. We had to clean it before we could use it.
Very dirty, hair everywhere, broken and torn blind
Stayed 2 nights in Jul 2025

2/10 Terrible

Jeremy

Stayed 4 nights in Jul 2025

4/10 Poor

Chantelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Tze

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

I was concerned about this property from previous reviews. But it was great service, pool was wonderful, the bleeding was top notch and my deposit was immediately returned to me when I checked out.
Stayed 1 night in Jul 2025

2/10 Terrible

Quade

Stayed 1 night in Jul 2025

2/10 Terrible

Sonia, Burnaby

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad customer service, employee was rude and not helpful at all. Overall is was a bad experience.
Stayed 2 nights in Jul 2025

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Great spot but not good for customer service, there was rarely anyone at the desk and I didn’t get an answer when I called the number on the note they had on the locked door that said “call if needed” but, great location and great room!!
Stayed 2 nights in Jul 2025

10/10 Excellent

GURBHEJ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing.
Stayed 2 nights in Jul 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fridge had ‘knuckle’ marks from someone punching it. Kitchen area was horrible. Booked for 2 queens and got 1 queen and a double. No bathroom fan but it did have a little window to open with no screen that bugs came in. Window air conditioner that someone could have slid open and came in our room. People living in the motel and smoking weed right outside our window. Deadbolt on bedroom door(strange) Woke up to a court baliff and 2 police officers escorting a tenant out with all her belongs while she was screaming profanities. All for 159$ a night?! Should have been 1/2 that price or less
Stayed 3 nights in Jul 2025

4/10 Poor

Manh Quynh

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Sarah

Travelled with family and small children
BEWARE We stayed for 3 nights. When we first arrived we had to wait quite awhile to get our key despite being the only ones checking in. Staff is never around and when they are (the one guy that works during the day) they avoid you. They charge a different amount for a damage deposit for each guest. The place was absolutely filthy. My son walked around the unit for 5 minutes and his feet were black. The blankets were stained or dirty. The pool is filthy. They never once brought us fresh towels and we ran out of toilet paper on the second day and couldn’t find anyone to bring us more. When we were checking out the manager was hiding. When you call the number they don’t answer and their mailbox is conveniently full so you can’t leave a message. They have permanent residents living there who sit outside and smoke pot all night among other things. It’s just an absolute joke and I would never in my life recommend this place to anyone. Stay away. Do yourself a favour and pick any one of the nicer places in Vernon to stay. It’s not worth the cheap price.
Stayed 3 nights in Jul 2025

6/10 Okay

Greg

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Will not stay there ever again
Stayed 3 nights in Jul 2025

4/10 Poor

Ernalyn

Stayed 2 nights in Jun 2025

2/10 Terrible

Rafeek

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor, dirty
Stayed 1 night in Jul 2025

6/10 Okay

Habtamu

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The deluxe room is very spacious but so run down with a broken closet door, 2 knobs missing, precarious ceiling fan with a bare bulb. The light flicked in and off in the double bed room and some broken blinds. It was so run down but actually completely clean. The pool was dirty and some guests decided to get to the equipment and cleaned it but also put chemicals in and openly said that the test called corn10 and she put 15. The area is very loud. We did enjoy the walk downtown. And it was actually really clean.
Stayed 3 nights in Jun 2025

2/10 Terrible

Shella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Noe Jesus

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, the exterior of the property gives a fairly decent impression. However, the issues begin as soon as you step inside the rooms. The air conditioning was not functioning—something absolutely essential given Vernon’s high summer temperatures. The bathroom was dirty, as were the towels, and there were hairs scattered throughout the room. To make matters worse, the window blind was broken, which was particularly inconvenient since the window was the only way for cool air to circulate. On Saturday at 7:00 AM, loud music started blaring from one of the rooms, and the staff did nothing to address the situation. The same thing happened again later that night. However, the most disappointing part of the experience was the attitude of the front desk attendant. He was dismissive and unprofessional when concerns were raised, and seemed visibly annoyed when receiving feedback. Furthermore, he does not allow check-out before 9:00 AM, as he claims it interferes with his sleep schedule. This is particularly problematic for travelers who have an early itinerary or long drive ahead. In short, if you're looking for rest, comfort, and a welcoming environment, I would strongly advise against staying at this property.
Stayed 2 nights in Jun 2025