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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Enjoy free breakfast at this Watertown hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Standard Room, 1 King Bed, Jetted Tub
Free daily continental breakfast
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1290 Arsenal St, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪18 min walk‬
  • Place, Jefferson Community College
    ‪1 min drive‬
  • Place, Regal Salmon Run
    ‪1 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(78 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Watertown

In Watertown .You'll find Salmon Run Mall and Regal Salmon Run within 2 miles (3 km) of this hotel. Kostyk Field and Jefferson Community College are also within 2 miles (3 km).

What's nearby

  • Salmon Run Mall - 18 min walk - 1.5 km
  • Jefferson Community College - 1 min drive - 2.6 km
  • Regal Salmon Run - 1 min drive - 0.8 km
  • Kostyk Field - 2 min drive - 3.3 km
  • Fort Drum - 11 min drive - 21.2 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Salmon Run Mall Food Court - ‬4 min drive
  • ‪Red Robin - ‬15 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Enjoy free breakfast at this Watertown hotel
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. Free self parking is available.

This Watertown hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers 115 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG to the airport?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is 5.5 mi (10-min drive) away from the Watertown, NY (ART-Watertown Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG on Apr 11, 2026 start from CA $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-in start time: 4:00 PM; Check-in end time: noon.

Is there free parking at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a pool?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG features an indoor pool.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG to downtown Watertown?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is 1.8 mi away from Watertown.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Kara

Stayed 1 night in Dec 2025

8/10 Good

Kaushik Reddy

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very kind
Stayed 1 night in Jan 2026

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities
Room was clean although seemed dated and was very dark even with all lights on. We had a king suite and it was very small. Had a bit of a wait at check in even though I was the only one there, the worker was just busy doing something else. The hotel is at a great location.
Stayed 1 night in Jan 2026

6/10 Okay

Stefanie

Travelled with family
Liked: Cleanliness
Our first night the guest next to ours were very loud and were banging on the wall and the window causing us to be awake until almost 2am. We have a child so we were nervous to report. Aswell their pool was out of order for our entire stay, we were able to us the Hilton pool but walking over in the winter was not enjoyable. Staff were very welcoming and nice and breakfast was very good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness
Everything is great, most of all the lovely staff. the room is comfortable, clean, & has everything we need.
Stayed 1 night in Dec 2025

6/10 Okay

Sherry, Trenton

Stayed 2 nights in Dec 2025

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice and super helpful! The room was clean super spotless. I had a great experience overall and would definitely recommend it to anyone looking for a place to stay in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Shalamaar

Stayed 1 night in Dec 2025

8/10 Good

Cyril

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 4 nights in Dec 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everyone was nice, room was good
Stayed 3 nights in Dec 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2025

10/10 Excellent

Mallory

Stayed 1 night in Dec 2025

10/10 Excellent

kristy

The hotel was staffed by a very friendly gentleman who appreciated my humor about Upstate New York weather having been two previous places noted for extreme heat, little snow and lots of rain. The room featured an interesting optical illusion which made the jacuzzi thing a sweet surprise from my future husband. We have a thing about jacuzzi tubs. It was sweet remainder of his memory about things that matter.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was spotless and staff was exceptional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dolores

The room was great. The employees were great
Stayed 1 night in Dec 2025

8/10 Good

Janneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was largely good, except for a very loud drone sound coming from....somewhere? Really appreciated the EV charging right in the parking lot--excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Breakfast was excellent with many choices
Stayed 2 nights in Dec 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2025