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4.3 out of 5

"Within walking distance to downtown Alexandria Bay. " More

By a verified traveller on Fri 20 Sep 2019

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Hotel Description

3-star hotel near Boldt Castle

In Alexandria Bay

Your stay at this hotel will put you steps from Cornwall Brothers Museum and a 5-minute walk from River Hospital. Also, Schooner Island is within 3 miles (5 km) and Thousand Islands Winery is within 6 miles (10 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A coffee shop is provided and the front desk is staffed around-the-clock.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 68 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, ironing boards, and free toiletries.

King Bed with a Private Balcony, River View, in the Sunset View

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$129* Per night/room 7 Jun. - 8 Jun.

Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

King Bed with a Private Balcony, Castle View, in the Upper Harbor, Corner View

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Bed with a Private Balcony, Castle View, on the Main Channel, Corner View

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Bed with a Private Balcony, River View, in the Lower Harbor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Efficiency with a Private Balcony, River View, in the Lower Harbor

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Capt. Thomson's Resort ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Capt. Thomson's Resort

Everyone (6) Couples (1) Family (2)
5 out of 5

Posted by on 1 Oct. 2019

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5 out of 5
Within walking distance to downtown Alexandria Bay.

Posted by on 20 Sep. 2019

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4 out of 5
Room was clean and had a great view of the Saint Lawrence river.

Posted by on 7 Sep. 2019

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5 out of 5
Directly across from Boldt Castle. Uncle Sam boat shuttle next door.

Posted by on 4 Aug. 2019

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4 out of 5
We were under the impression there was a restaurant and bar on the premises. There is not. There is however, a very nice one just across the street. It was just mis leading as a restaurant is listed under amenities. Parking can be an issue late at night as well. We did go out and returned to find nothing open. Granted, people were not parking as close as they could, with some taking up 1/2 spaces. There are no painted lines so that could be their problem. Lastly, we were unaccustomed to such late service on our rooms. We would leave in the early morning with the sign on the door to please make up room only to return at 4 or 5 and still nothing done. Other than those few things, we enjoyed our stay. The view was perfect.

Posted by on 29 Jul. 2019

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5 out of 5

Posted by on 24 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Alysha H.- General Manager

Thank you for the perfect rating!

4 out of 5
Four of us in 70s to 80a. Put on 2nd. floor. All stairs. No help with luggage & we had difficulty going up stairs. Maids did help with luggage in morning. They just happened to be there when we were coming down.

Posted by on 24 May 2019

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Comment from Hotel Management

26 May 2019 by Alysha H.- General Manager

Thank you for taking the time to write us a review! I will pass along to the front desk staff to make sure to ask if guests prefer first or second floor. I am happy to read that housekeeping helped you with you luggage.

5 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

22 May 2019 by Alysha H- General Manager

Thank you for the 5 out of 5 rating!

2 out of 5

Beautiful view, nice pool, disgusting room.

Pros: Beautiful view, nice pool
Cons: Rooms need to be cleaned better. Carpet smells old and is dirty. There were spider webs in the corners of the bathroom, and the ceiling was rusty
Location: Uncle Sams Boat tours. Boldt Castle
Beautiful view, nice pool, disgusting room. Room need to be cleaned better. Carpet smells old and is dirty. There were spider webs in the corners of the bathroom, and the ceiling was rusty.

Posted by , from NJ on 18 Aug. 2015

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4 out of 5

Great location on the water and steps from shops

Location: great location to see boats on the St. Lawrence and steps from restaurants, shops and boat tours.
Enjoyed my clean room, conveniently located, reasonably priced, and with a pool too! The staff was helpful and I felt comfortable being a female traveling alone at this great Alex Bay spot! Wonderful time.

Posted by , from Rochester NY on 27 Jul. 2015

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Capt. Thomson's Resort. Free self parking is available. This 3-star Alexandria Bay hotel is smoke free.

  • 68 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Capt. Thomson's Resort offers 68 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Alexandria Bay hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Riley's - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capt. Thomson's Resort Alexandria Bay
  • Capt. Thomson's Resort
  • Capt. Thomson's Alexandria Bay
  • Capt. Thomson's Resort Hotel
  • Capt. Thomson's Resort Alexandria Bay
  • Capt. Thomson's Resort Hotel Alexandria Bay

You should know

  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.