City center stay
With a stay at this Whitehorse hotel, you'll be steps from MacBride Museum of Yukon History and North End Gallery. Yukon Artists@Work and Midnight Sun Gallery & Gifts are also within half a mile (1 km).
Free shuttle, parking
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Free self parking, a coffee shop, and a hair salon are also offered.
31 May 2023 by Nicole Horlbeck, General Manager
Hello Lillie, Thank you for sharing your thoughts. I am very sorry that you had such a negative experience with our Front Desk staff during your stay here at the Sternwheeler Hotel. I hope you accept our sincere apologies. We typically aim to provide outstanding customer service and make our guests feel at home away from home. We are sorry we did not meet your expectations on your most recent visit. You can book a hotel room for someone else using your credit card as long as you list that person as the guest on the reservation. The person whose hotel room you book with your credit card will need to provide a photo ID when checking in, along with a credit card that has their name on it. Thank you for taking the time to review your stay as it certainly helps us to improve. If you have any further questions, please reach out to me directly.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Sternwheeler Hotel and Conference Centre. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. This Whitehorse hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Sternwheeler Hotel and Conference Centre offers 181 air-conditioned accommodations with safes and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Steele Street - This restaurant serves breakfast, lunch, dinner, and light fare.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sternwheeler Hotel and Conference Centre offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.