Book Cheap Hotels in Zaouiet Ben Sassi

"Check in was great, staff were lovely. Room was spacious, bed was very comfortable and shower was great. Breakfast was good with a lot of variety. Pool area was lovely. We would stay again"

"Special thanks to: Salma Fatima Khalid Faisal in the bar area All staff went above and beyond"

"Ok for comfortable stay"

"Breakfast was excellent. Great variety on offer. The omelet station was only let down by the fact they didn't wipe out the bowls/pans between clients which is a problem if you have an allergy to dairy! The rooms don't have hairdryers but was told were available from reception. We asked on 3 separate occasions without success. Surely a hotel of this size had more than one! No sink plug in the bathroom washbasin which made shaving a problem. Apart from these little niggles we enjoyed our stay there. Hotel situated right in the centre of all places of interest. Pool and snack bar was very good. All the staff were very friendly and helpful."

"Lovely few days stay here, great hotel with amazing Animation (activity) and catering teams who worked tirelessly. Cleaners did great job of the rooms with extra decorations and photography team were brilliant - special call out to Mohamed!!! What a great hotel."

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."