2/10 Terrible
Ivy Lee
Jul 6, 2025
DO NOT STAY AT THIS HOTEL!!! Avoid at all costs. We had a horrible check-in process, and almost were unable to enter our room. We arrived at 10:50pm (check-in ends at 11:30pm), and the hotel is fully remote so there is no person working the front desk at all. They gave us a check-in code for a virtual app to use as a key for the room, but it did not work. When we messaged the hotel on Expedia, we received no response and waited over an hour in the lobby of the hotel alone. We called the emergency hotline, and they were unable to help at all. We finally received a new code for our room and entered past midnight. When we left the hotel, we saw several there guests just sleeping in the lobby with their luggage (assuming that they weren't able to access their room either). THERE IS A HIGH LIKELIHOOD THAT YOU ARE UNABLE TO CHECK-IN IF YOU BOOK THIS HOTEL.
Ivy Lee
Stayed 1 night in Jul 2025