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4.9 out of 5

"Bed was very comfortable, and everything in the room was controlled by iPad. Additionally, it was close to most things in the city. " More

By a verified traveller on Mon 02 Oct 2023

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Hotel Description

4-star hotel near Bahnhofstrasse

Central Zürich getaway

Within a 10-minute walk of this Old Town Zürich hotel, you'll find Bahnhofstrasse and Paradeplatz. Fraumuenster and Helmhaus are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A coffee shop, a communal living room, and a library are also on offer.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $281* Per night/room 2 May - 3 May

citizenM Zürich ratings based on 9 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for citizenM Zürich

Everyone (4) Couples (4)
5 out of 5

Posted by on 29 Mar. 2024

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Comment from Hotel Management

19 Apr. 2024 by citizenOmphile

Dear citizen Anthony, Thank you for this positive review.-- citizen Omphile

5 out of 5
Bed was very comfortable, and everything in the room was controlled by iPad. Additionally, it was close to most things in the city.

Posted by , from Malverne on 2 Oct. 2023

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5 out of 5

Posted by , from WINTER HAVEN on 15 Jan. 2023

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5 out of 5

Posted by on 21 Dec. 2022

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5 out of 5
Excellent property. Great location, modern, spotless. They let us check in early, which was a God send after an overnight transalantic flight. We’ll definitely stay again.

Posted by , from Castle Pines on 14 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Daniella Paizs - Assistant Hotel Manager

Hi Bradley, Thank you dearly for the nice response. We always try our best to accommodate our guest's need and make their arrival/stay and departure the best possible experience. Best regards from the sunny Zurich

5 out of 5
Great hotel! Perfectly functional!

Posted by , from New York on 24 Feb. 2022

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Comment from Hotel Management

19 Mar. 2022 by Daniella Paizs - Assistant Hotel Manager

Hi William Thank you for your sweet review! I am happy to read you were happy with our in.house offerings and hope to see you return to us again in the future. Warm regards

5 out of 5
Easy to check in. We came early and they were able to accommodate a room for us. Very friendly and clean hotel.

Posted by on 15 Jan. 2020

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5 out of 5

Posted by on 19 Dec. 2019

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4 out of 5
It was a great location and a good room layout. Would stay there again.

Posted by on 26 Oct. 2019

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About the citizenM Zürich

Location Talacker 42, Zürich, 8001

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich. This 4-star Zürich hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Zürich Limmatquai Station (1 km / 0.6 mi)
  • Metro station: Sihlstrasse Tram Stop (0.1 km / 0.1 mi)

Room Amenities

CitizenM Zürich offers 160 accommodations with tablet computers and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Pillowtop beds
  • Tablet
  • IPod dock
  • Smart television
  • Digital channels
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in.

Guests traveling with a service animal must contact the property prior to arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

No visitors or unregistered guests are allowed at the property after 11:30 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Children stay free 10
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Property mobile app recommended for guests
  • Property mobile app name citizenM

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 27.00 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM Zürich Hotel Zürich
  • Hotel citizenM Zürich Zürich
  • Zürich citizenM Zürich Hotel
  • Hotel citizenM Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel Zürich

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.