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The Aberdeen Altens Hotel

4.0 star property
4-star hotel near Union Square Shopping Centre

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Photo gallery for The Aberdeen Altens Hotel

Indoor pool
Reception
Lobby sitting area
Daily full breakfast for a fee
Premium Quadruple Room, 2 Double Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
Souterhead Road, Aberdeen, Scotland, AB12 3LF
  • Place, Duthie Park Winter Gardens
    ‪3 min drive‬
  • Place, Robert Gordon University
    ‪6 min drive‬
  • Place, Union Square Shopping Centre
    ‪6 min drive‬
  • Airport, Aberdeen (ABZ)
    ‪21 min drive‬

Room options

Premium King Room

  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(43 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room, 2 Double Beds

Premium Quadruple Room, 2 Double Beds

Premium Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2

King Suite

  • Sleeps 2

Standard Double Room

  • Sleeps 2

View all photos for Standard Family Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Family Room

  • Sleeps 2

View all photos for Standard Two Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Two Double Room

  • Sleeps 2

View all photos for Premium Two Double Room

In-room safe, desk, iron/ironing board, free WiFi

Premium Two Double Room

  • Sleeps 2

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About the area

Aberdeen

City center retreat .Your stay at this Cove hotel places you within 3 miles (5 km) of Duthie Park Winter Gardens and Union Square Shopping Centre. Aberdeen Harbour and Balnagask Golf Course (Nigg Bay Golf Club) are also within 3 miles (5 km).

What's nearby

  • Duthie Park Winter Gardens - 3 min drive - 2.4 km
  • Robert Gordon University - 6 min drive - 5.4 km
  • Union Square Shopping Centre - 6 min drive - 3.9 km
  • Aberdeen Harbour - 7 min drive - 4.1 km
  • His Majesty's Theatre - 8 min drive - 4.9 km

Getting around

  • Aberdeen Station - 10 min drive
  • Aberdeen Airport (ABZ) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Sea Salt and Sole, Cove - ‬9 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Popeyes Chicken - ‬5 min walk

About this property

The Aberdeen Altens Hotel

4-star hotel near Union Square Shopping Centre
The Aberdeen Altens Hotel offers its guests a children's pool, an indoor pool, a health club, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 12 meeting rooms. A sauna, a vending machine, and laundry facilities are also featured at the business-friendly The Aberdeen Altens Hotel. Parking is available for a fee.

This 4-star Aberdeen hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Aberdeen Altens Hotel offers 216 accommodations with safes and hair dryers. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12 to 15.95 for adults and GBP 5 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 to 15.95 for adults, and GBP 5 to 12 for children
  • Uncovered self parking fee: GBP 3.00 per night
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Thistle Aberdeen Altens Hotel Aberdeen
Thistle Aberdeen Altens Scotland
Thistle Hotel Aberdeen
Aberdeen Altens Hotel
Altens Hotel
Aberdeen Altens
Altens
The Aberdeen Altens Hotel Scotland
Thistle Aberdeen Altens Hotel
Thistle Aberdeen Altens
The Aberdeen Altens
The Aberdeen Altens Hotel Hotel
The Aberdeen Altens Hotel Aberdeen
The Aberdeen Altens Hotel Hotel Aberdeen

The Aberdeen Altens Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fire alarm at 5 in the am. Not happy about that. Rest is stay was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room and leisure facilities great. Food was very good, but the restaurant services could have been better
Stayed 1 night in Oct 2025

6/10 Okay

SAMANTHA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, staff were amazing bed so comfortable and room clean. I sadly have to say though that it was maybe one of the worst hotel breakfasts I’ve had, especially for a 4* hotel. Not worth the money sadly, hotel was worth it though! I’d use the hotel again but definitely not have a breakfast!
Stayed 1 night in Sep 2025

6/10 Okay

Bobby

Stayed 1 night in Sep 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel with friendly staff. Stayed in a premium room but for the money I can't see what you get extra? 3 coffee pods and a hot chocolate sachet is about all I can see, you forgot the milk and no sugar. Wth? Not worth the upgrade to be honest. Stick with s standard room and book the restaurant as it gets busy late on.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Zane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights, really nice and really liked the food in the restaurant
Stayed 2 nights in Sep 2025

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very poor breakfast

Very clean. Great furniture, decoration and facilities. Some room for improvement regarding staff kindness and definitely the worst breakfast I've ever had in a 4 star hotel.... no fried eggs, no scones, no hash browns.... low variety and quality in general.... just horrible.
Stayed 1 night in Sep 2025

8/10 Good

M J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

I stay in many hotels in the UK and Europe and frankly, many of them are not up to the standard you’d expect, so reading some of the not so positive reviews for this one I was already expecting very little but due to the proximity to my teams work location for the week I decided to risk it. While the external appearance suggested I was right to be apprehensive, resembling something between a dark and foreboding prison and an unloved office block, from the minute I entered the reception with it’s lovely smell, the happy to help smiling reception staff and the functional but very clean room in the first floor my concerns vanished and after a week in their care I can say I’d happily recommend Alterns and will stay again if I return to the area. I didn’t use the Health club but colleagues did and reported positively on it’s facilities and appearance, we only ate in the restaurant once and the food was exactly what you’d expect from such a hotel. Improvements? Better exit signage and surfacing for the ample sized car park, more accessible power socket by the bed (hidden behind table), some noise from happy residents on a couple of evenings (room was close to stairs) but really, nothing significant. Thank you Alterns, I’ll be back 😁
Stayed 5 nights in Sep 2025

10/10 Excellent

Corinna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business stay

Fantastic and very accommodating
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lorne

Liked: Cleanliness, property conditions & facilities, room comfort

Poor pool facilities

Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Stayed 1 night in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff we're super efficient friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

simon

Stayed 2 nights in Aug 2025

10/10 Excellent

nicholas, Peterhead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great over night stop off clean nice selection of food and drinks all good
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Helene

Stayed 1 night in Aug 2025