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Residence Inn Albany Washington Avenue

3.0 star property
3-star hotel near Crossgates Mall

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Photo gallery for Residence Inn Albany Washington Avenue

Property amenity
View from property
One-Bedroom Suite, 1 King Bed with Sofa Bed | Private kitchen
Studio Suite, Multiple Beds | Private kitchen
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

View in a map
124 Washington Avenue Extension, Albany, NY, 12203
  • Place, Crossgates Mall
    ‪2 min walk‬
  • Place, Regal Crossgates
    ‪10 min walk‬
  • Place, University at Albany
    ‪4 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (with oven)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (with oven)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two-bedroom suite, 1 king bedroom, 1 queen bedroom,

Two-bedroom suite, 1 king bedroom, 1 queen bedroom,

Two-bedroom suite, 1 king bedroom, 1 queen bedroom,

  • 33 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One-Bedroom Suite, 1 King Bed with Sofa Bed

One-Bedroom Suite, 1 King Bed with Sofa Bed | Living area

One-Bedroom Suite, 1 King Bed with Sofa Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Albany

Dunes stay.A stay at this Dunes hotel places you within half a mile (1 km) of Crossgates Mall and 3 miles (5 km) of Albany NanoTech Complex. Bob Ford Field at Tom & Mary Casey Stadium and University at Albany are also within 3 miles (5 km).

What's nearby

  • Crossgates Mall - 2 min walk - 0.2 km
  • Regal Crossgates - 10 min walk - 0.8 km
  • University at Albany - 4 min drive - 2.2 km
  • Colonie Center Mall - 5 min drive - 4.7 km
  • MVP Arena - 10 min drive - 16.8 km

Getting around

  • Albany International Airport Station - 10 min drive
  • Albany Intl. Airport (ALB) - 11 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Maggie McFly’s - ‬3 min drive

About this property

Residence Inn Albany Washington Avenue

3-star hotel near Crossgates Mall
Residence Inn Albany Washington Avenue offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 463 square feet (43 square meters) and includes conference space. Barbecue grills, gift shops/newsstands, and tour/ticket assistance are also featured at Residence Inn Albany Washington Avenue. Self parking is free.

This 3-star Albany hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 463 sq ft of conference space
  • 43 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Residence Inn Albany Washington Avenue offers 106 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Homewood Suites by Hilton Albany Crossgates Mall, NY
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  • Breakfast included
  • Pet-friendly
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CA $218 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar in shower (27 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Albany Washington Avenue
Residence Inn Washington Avenue
Residence Inn Washington Avenue Hotel
Residence Inn Washington Avenue Hotel Albany
Residence Inn Albany Washington Avenue Hotel
Resince Inn Washington Avenue
Albany Washington Avenue
Residence Inn Albany Washington Avenue Hotel
Residence Inn Albany Washington Avenue Albany
Residence Inn Albany Washington Avenue Hotel Albany

Reviews

Residence Inn Albany Washington Avenue Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 282 out of 443 reviews
Rating 8 - Good. 88 out of 443 reviews
Rating 6 - Okay. 30 out of 443 reviews
Rating 4 - Poor. 24 out of 443 reviews
Rating 2 - Terrible. 19 out of 443 reviews

Reviews

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient walking distance to the mall with many dining options and things to do. 10 minutes from airport. Clean and nice staff
Stayed 3 nights in Sep 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expired yogurt at breakfast. Apples pretty neat up. Otherwise place was great.
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Agyeman, Sparta

Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff. Bathroom needs updating
Stayed 1 night in Aug 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor business practices

After pre paying the management dropped the rooms and put us in a lower quality hotel way out of our way without even discussing it with us prior
Stayed 1 night in Aug 2025

10/10 Excellent

FRANCISCO

Stayed 1 night in Apr 2025

8/10 Good

Susan, White House

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel we stayed was very nice overall. Our only issue was that the cable was not working and the maintenance guy couldn’t get it to work. They did offer us another room but we had already settled in and had a pizza on the way. Would definitely stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Stayed 12 nights in May 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, spacious, course to the mall and Walmart without being directly on the traffic,which were pluses for us. Dishwasher was nice to have. Good breakfast
Stayed 3 nights in May 2025

6/10 Okay

Todd

Stayed 8 nights in May 2025

6/10 Okay

Alain

Travelled with group
Liked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is doing renovation and my room was spacious and remodeled . Very comfortable. Due to renovation pool was closed but they said we can use the pool at a near by hotel. I passed because it would be too inconvenient and it’s cold outside the front desk staff was very nice and welcoming.
Stayed 1 night in Apr 2025

6/10 Okay

Jess

.
Stayed 1 night in Jan 2025

10/10 Excellent

Sannetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Bryant

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property and the room we stayed in. The staff was excellent and very friendly and welcoming! The only thing I had an issue with was that the handicap parking area was not shoveled and there was ice and snow which made it difficult for my disabled husband.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were stained No extra covers for pull out sofa
Stayed 1 night in Feb 2025

4/10 Poor

Vincent

Business traveller
Disliked: Property conditions & facilities
Sheetrock on ceiling started to fall down in the kitchen, I argued for a new room, when I got into the new room the couch looked like it had been chewed by a dog. The kitchen floor was dirty. The complimentary breakfast was by far the worst hotel food I’ve ever eaten.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brittanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a fully functional kitchen that was really great and a full sized fridge. You can defiantly bring food with you to cook and utilize the kitchen a lot. They also have silverware and cooking stuff in the kitchen, when I say fully stocked, it was actually useable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024