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Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

2.5 star property
Hotel perfectly located for exploring Gateway

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
10711 N Research Blvd, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪7 min walk‬
  • Place, Domain Northside
    ‪3 min drive‬
  • Place, Q2 Stadium
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Room (Specialty)

Room (Specialty)

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

Austin

Gateway stay.A stay at this Gateway hotel places you within half a mile (1 km) of Arboretum at Great Hills Mall and 3 miles (5 km) of J. J. Pickle Research Campus. Q2 Stadium and Domain Northside are also within 3 miles (5 km).

What's nearby

  • Arboretum at Great Hills Mall - 7 min walk - 0.6 km
  • Domain Northside - 3 min drive - 3.8 km
  • Q2 Stadium - 4 min drive - 3.8 km
  • St. David's North Austin Medical Center - 5 min drive - 6.0 km
  • Apple Inc. - 5 min drive - 5.6 km

Getting around

  • Highland Station - 8 min drive
  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 25 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Dame Café - ‬12 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Hotel perfectly located for exploring Gateway
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG. Self parking is free.

This Austin hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area by IHG
Holiday Inn Express Suites Austin NW Arboretum Area an IHG Hotel

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1007 reviews
Rating 8 - Good. 212 out of 1007 reviews
Rating 6 - Okay. 35 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Front desk staff at check in was wonderful. Enjoyed the breakfast and seating area. Great areas for visiting by the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe place to stay. Clean rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

Pleased
Stayed 1 night in Jun 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great “bed & breakfast”

Extremely comfortable bed! Great breakfast options and space for eating.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The people who check you in at the front desk are so happy, helpful, and nice to the customers. Housekeeping was fantastic,and our room was great! Breakfast buffet was really good. We will stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and rooms for the money. Great free breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Clifton

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyable Comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will book again

Great customer service, quiet stay, safe and comfy beds!
Stayed 1 night in Jun 2025

10/10 Excellent

Lonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard, Houston

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
People are extremely helpful and kind. Highly recommend the full free breakfast. Out room was not ready so the manager moved us to an exec suite, no added cost. Now we are spoiled. We will be back when we are in Austin
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricio, San José del Cabo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great and very close to the domain
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Austin

Stayed 1 night in May 2025

8/10 Good

Romario

Stayed 2 nights in May 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The staff was accommodating and very nice. The hotel was clean and we felt safe.
Stayed 1 night in May 2025

8/10 Good

Katie

Stayed 1 night in May 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and friendly

The front desk person was accommodating. His name was Adam and he allowed me to check in an hour early, which was great because I was really tired from being on the road all day. He was friendly and even remembered who I was from my phone call.
Stayed 1 night in May 2025

4/10 Poor

krystal

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The fountain in the pool did not work or was never running. Every night was so loud. My daughter and I were woken up many times to loud voices qnd doors slamming through 1 am.The area was good with lots of shopping around.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Nice clean stay with a great breakfast
Stayed 1 night in May 2025

8/10 Good

Amber, Phoenix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Worked well for an overnight stay for work. Good Breakfast
Stayed 1 night in May 2025

10/10 Excellent

TIFFANY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in this area!
Stayed 2 nights in Mar 2025

4/10 Poor

Joel

Stayed 1 night in May 2025

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , staff was very friendly and rooms were very clean . I would definitely stay here again .
Stayed 1 night in Apr 2025