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InTown Suites Extended Stay Austin TX – Research Blvd

2.0 star property
Austin motel in Pond Springs area

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Photo gallery for InTown Suites Extended Stay Austin TX – Research Blvd

Fridge, microwave, stovetop, freezer
Desk, free WiFi, bed sheets
TV
Desk, free WiFi, bed sheets
Fridge, microwave, stovetop, freezer

Reviews

5.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
12989 Research Blvd, Austin, TX, 78750
  • Place, Main Event Entertainment
    ‪15 min walk‬
  • Place, Austin Aquarium
    ‪1 min drive‬
  • Place, University of Texas at Austin
    ‪14 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed with Sofa bed

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Accessible

Desk, free WiFi, bed sheets

Traditional Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Traditional Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Premium Studio, 2 Queen Beds

Desk, free WiFi, bed sheets

Premium Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Accessible Bathtub

Desk, free WiFi, bed sheets

Traditional Room, 2 Queen Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio, 2 Queen Beds, Roll-in Shower

Desk, free WiFi, bed sheets

Premium Studio, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Traditional Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Austin

Pond Springs stay.Your stay at this Pond Springs motel places you within 3 miles (5 km) of Main Event Entertainment and Apple Inc.. Lakeline Mall and Arboretum at Great Hills Mall are also within 6 miles (10 km).
View more Motels in AustinOpens in a new window

What's nearby

  • Main Event Entertainment - 15 min walk - 1.3 km
  • Austin Aquarium - 1 min drive - 1.9 km
  • Lake Travis - 14 min drive - 14.2 km
  • University of Texas at Austin - 14 min drive - 22.8 km
  • Sixth Street - 16 min drive - 25.4 km

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 28 min drive

Restaurants

  • ‪Shenanigans - ‬19 min walk
  • ‪Camino Real Mexican Restaurant - ‬12 min walk
  • ‪The Water Tank - ‬14 min walk
  • ‪Jack in the Box - ‬12 min walk
  • ‪Dairy Queen - ‬17 min walk

About this property

InTown Suites Extended Stay Austin TX – Research Blvd

Austin motel in Pond Springs area
As a guest of InTown Suites Extended Stay Austin TX – Research Blvd, you'll find a vending machine, laundry facilities, and an elevator. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this Austin motel.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Built in 1998
  • Self-service laundry
  • Elevator
  • Smoking in designated areas
InTown Suites Extended Stay Austin TX – Research Blvd offers 151 accommodations with air conditioning. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Austin motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at InTown Suites Extended Stay Austin TX – Research Blvd.

Property is also known as

Crestwood Suites Austin
Crestwood Suites Motel Austin
Crestwood Hotel Austin
Crestwood Suites Austin Hotel Austin
Crestwood Suites Austin Motel
Crestwood Suites Motel
Intown Suites Austin Motel
Intown Suites Austin
Crestwood Suites of Austin
Intown Suites Austin Hotel
Intown Hotel Austin
Intown Suites of Austin
InTown Suites Austin
InTown Suites Extended Stay Austin TX – Research Blvd Motel
InTown Suites Extended Stay Austin TX – Research Blvd Austin

InTown Suites Extended Stay Austin TX – Research Blvd Reviews

Reviews

5.2
Rating 10 - Excellent. 120 out of 1000 reviews
Rating 8 - Good. 151 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 194 out of 1000 reviews
Rating 2 - Terrible. 322 out of 1000 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Resjon

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 7 nights in Oct 2025

2/10 Terrible

Christinan Aldair, Austin

Disliked: Cleanliness, staff & service
very bad area
Stayed 5 nights in Nov 2025

10/10 Excellent

Hollisha

Stayed 1 night in Nov 2025

2/10 Terrible

Zach

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this place like the plague. I know its cheap, but don't do it. My room smelled disgusting, the floors were sticky, the swing bar lock had been broken off twice and a cockroach was crawling across the countertop when I walked in...AVOID
Stayed 3 nights in Nov 2025

2/10 Terrible

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NO GYM, BUT ADVERTISED BY EXPEDIA!!!
Stayed 7 nights in Nov 2025

10/10 Excellent

Eliijah Zayne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, updated amenities
Stayed 4 nights in Nov 2025

6/10 Okay

Mahendra

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

6/10 Okay

Kai

Disliked: Amenities
The facility could use an update
Stayed 1 night in Nov 2025

4/10 Poor

Tiffany

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room was neglected but I guess just the rules of the home rel. a LOT of disturbance from a loud fighting couple across the hall and no one to report it to but manager was AMAZING. She was truly helpful and accommodating, especially for me!! I believe her name was Tiffany.
Stayed 4 nights in Nov 2025

8/10 Good

Anita

Stayed 1 night in Nov 2025

4/10 Poor

Mario

Liked: Staff & service
Disliked: Amenities
The beds were horrible, they sink in.
Stayed 4 nights in Nov 2025

10/10 Excellent

Adela

Business traveller
Liked: Cleanliness, staff & service
Clean room, good price.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Nothing fancy, but room is comfortable.
Stayed 7 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Quiet, Comfortable, Clean Environment.
Stayed 2 nights in Oct 2025

4/10 Poor

Hao

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness issues
Stayed 1 night in Oct 2025

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

2/10 Terrible

Jaqueline, Miami

Business traveller
Disliked: Cleanliness, staff & service, amenities
Please, for all out-of-town travelers, avoid this place. This is not a real hotel there is no front desk after 7 pm no customer service, and no sense of safety. The area feels dangerous at night, and everything inside is completely visible from outside, which is uncomfortable and unsafe. The property is poorly maintained, with no staff available to assist guests and none of the basic services you would expect from a hotel like towel, soap, shampoo… I strongly recommend choosing a different accommodation if you value safety, cleanliness, and peace of mind while visiting Austin.
Stayed 5 nights in Oct 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
I am not a picky person, but without a doubt this was the nastiest, most disgusting hotel I have ever booked. Our room (2nd floor) was a biohazard. There was a giant greenish-black stain under our mattress. Mold stains on the door, walls, and ceiling. The room smelled terrible. All of the upholstery was vaguely moist. The air in the room was so humid that the printer-paper receipt the hotel clerk gave me at the front desk absorbed all the humidity and became moist within an hour of us arriving (I didn't even realize this was possible, to be honest.) After 2 hours, we quietly checked out and left. Didn't even spend the night.
Stayed 1 night in Oct 2025

2/10 Terrible

Carlton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Go elsewhere

Terrible in everything excluding service
Stayed 1 night in Oct 2025

4/10 Poor

Dementary

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Alan, Derby

Disliked: Cleanliness, property conditions & facilities
Dirty. Run down. Bugs. Bugs bugs. Gross.
Stayed 28 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

sharif

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Alaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT PLACE REASONABLE PRICE

GREAT PLACE TO STAY IF YOUR ON A BUDGET
Stayed 7 nights in Aug 2025