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Mercure Bergamo Centro Palazzo Dolci

4.0 star property
4-star golf hotel, connected to a shopping center in Stazione

Choose dates to view prices

Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Miscellaneous
Premium bedding, minibar, in-room safe, desk
Fitness facility
Exterior
City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121
  • Place, Centro Congressi Giovanni XXIII
    ‪1 min walk‬
  • Place, Largo Porta Nuova
    ‪5 min walk‬
  • Place, Via XX Settembre
    ‪8 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪6 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(30 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the area

Bergamo

City center retreat .A stay at this Stazione hotel places you steps from Centro Congressi Giovanni XXIII and within a 5-minute walk of Largo Porta Nuova. Piazza Matteotti and La Chiesa di S. S. Alessandro e Vincenzo are also within half a mile (1 km).

What's nearby

  • Centro Congressi Giovanni XXIII - 1 min walk - 0.0 km
  • Largo Porta Nuova - 5 min walk - 0.4 km
  • Piazza Matteotti - 5 min walk - 0.4 km
  • Via XX Settembre - 8 min walk - 0.7 km
  • Piazza Vecchia - 10 min drive - 3.2 km

Getting around

  • Bergamo Station - 3 min walk
  • Bergamo Orio al Serio Airport (BGY) - 19 min drive

Restaurants

  • ‪L'antica Pizzeria Da Michele - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bar Escondido - ‬1 min walk
  • ‪Osteria Del Valenti - ‬3 min walk
  • ‪Miyabi - ‬3 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

4-star golf hotel, connected to a shopping center in Stazione
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A fitness center, spa services, and multilingual staff are also featured at the business-friendly Mercure Bergamo Centro Palazzo Dolci. A complete renovation of Mercure Bergamo Centro Palazzo Dolci was completed in November 2022.

This 4-star Bergamo hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1800
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Mercure Bergamo Centro Palazzo Dolci offers 88 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 26-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 26-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 9.90 per person
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergamo Palazzo

Bergamo Palazzo Dolci Mercure

Mercure Bergamo Palazzo

Mercure Bergamo Palazzo Dolci

Mercure Palazzo Bergamo

Mercure Palazzo Dolci

Mercure Palazzo Dolci Hotel

Mercure Palazzo Dolci Hotel Bergamo

Palazzo Dolci

Palazzo Dolci Mercure Bergamo

Accor Bergamo Palazzo Dolci

Mercure Bergamo Palazzo Dolci Hotel Bergamo

Mercure Bergamo Centro Palazzo Dolci Hotel

Mercure Centro Palazzo Dolci Hotel

Mercure Bergamo Centro Palazzo Dolci

Mercure Centro Palazzo Dolci

Mercure Bergamo Centro Palazzo Dolci Hotel

Mercure Bergamo Centro Palazzo Dolci Bergamo

Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

How close is Mercure Bergamo Centro Palazzo Dolci to the airport?

Mercure Bergamo Centro Palazzo Dolci is 4.9 mi (19-min drive) away from the Bergamo Orio al Serio Airport (BGY) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Bergamo Centro Palazzo Dolci?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Mercure Bergamo Centro Palazzo Dolci on Jun 1, 2026 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Bergamo Centro Palazzo Dolci have an airport shuttle?

Airport shuttle services are not available at Mercure Bergamo Centro Palazzo Dolci.

Does Mercure Bergamo Centro Palazzo Dolci offer free breakfast?

Free breakfast isn’t provided at Mercure Bergamo Centro Palazzo Dolci, but full breakfast is offered for a fee of EUR 9.90 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Mercure Bergamo Centro Palazzo Dolci?

No, there is no casino at this hotel.

What time is check-in at Mercure Bergamo Centro Palazzo Dolci?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Bergamo Centro Palazzo Dolci?

Free parking is not available at this hotel.

Does Mercure Bergamo Centro Palazzo Dolci have a pool?

Mercure Bergamo Centro Palazzo Dolci does not have a pool.

Does Mercure Bergamo Centro Palazzo Dolci have a restaurant?

Mercure Bergamo Centro Palazzo Dolci is home to L'Accademia, which features happy hour and light fare.

Does Mercure Bergamo Centro Palazzo Dolci have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Mercure Bergamo Centro Palazzo Dolci to downtown Bergamo?

Mercure Bergamo Centro Palazzo Dolci is 0.3 mi away from Bergamo.

Mercure Bergamo Centro Palazzo Dolci Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 1005 reviews
Rating 8 - Good. 414 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Big room and good location. No noise despite noisy street
Stayed 1 night in Feb 2026

10/10 Excellent

Hidekazu, The Colony

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and it has a gym. The location is perfect, too.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jaina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stat from start to finish. The hotel is in a great location, so easy to get to and central to bus and train connections. The check in and check out process was smooth with friendly receptionists - they even gave us a list of recommended hotels for dinner that night based on what we fancied. The rooms were so lovely though sound from corridors from others' conversations were quite loud but didn't bother us too much as it stopped pretty quickly. The beds were noisy/squeaky but super comfy and the bathroom was spacious and clean, rooms were modern and it was a very pleasant stay. We requested a breakfast box for one day as we couldn't have breakfast due to an excursion/early start - they sorted this for us perfectly and it was really well equipped - lasted us a long time. The breakfast buffet was also really good I was pleasantly surprised - the eating area was peaceful and nice to eat in. Finally on our last day the receptionist gave us great advice to go to the very first bus stop to get the bus to the airport so we don't miss it and it worked out perfectly! Thank you for a lovely stay
Stayed 2 nights in Feb 2026

6/10 Okay

jane

Travelled with partner
Liked: Amenities
We have stayed at this hotel at least six times but feel standards have slipped. A feeling of being understaffed and maintaince neglected. E.g. one of the lifts was out of order for a week. First room allocated the inside door handle dropped off So we had to he moved although receptoon knew about the problem. Other things noted. A pity because the hotel position is excellent for visitors to the beautiful city, but may choose a diffent hotel next time.
Stayed 1 night in Jan 2026

4/10 Poor

jane

Disliked: Staff & service, property conditions & facilities
The room we were allocated. After unpacking we
Stayed 1 night in Jan 2026

6/10 Okay

Noel

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

6/10 Okay

Noel

Travelled with partner
Liked: Cleanliness
Good location near the station although lots of people hanging around the area after dark. There was only one lift working and the wi fi was also interrupted.
Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Stayed 1 night in Nov 2025

6/10 Okay

Chin Sang, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Reception claim my stay was not paid when I check in. Manage to show they my receipt from Expedia which indicate already paid with my credit card. They took some time to recheck and confirmed. Should had checked carefully and avoid should Misunderstanding.
Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Oct 2025

10/10 Excellent

Dilyana Borisova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and lovely room, friendly staff
Stayed 3 nights in Oct 2025

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Randy

Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good convenient choice

The location was superb. The staff were very friendly. Overall it was a great base to explore the city.
Stayed 1 night in Sep 2025

8/10 Good

Janice R

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel at a great price but improvement needed

For the price this is a good hotel and the location is great. Cleaning staff are fine. Front desk -- good but when a couple staying for 4 nights asked for more hangers (as there were only 6 in the room) the response was "I will see if we have some in the hotel" -- we never got any more hangers! What was really unexpected was breakfast -- most hotels can figure out how to do a buffet breakfast. The buffet breakfast room was chaotic with a staff that seems oblivious. More than once there were no plates or no utensils in the buffet area. There were tables that needed to be cleared (as the room is full and people are looking to find a seat). And the arrangement -- yogurts in a corner squeezed in near the coffee machine and the hot food -- so that you couldn't get to it. Only one coffee machine (one morning I was in the line for 8 minutes as 10 people were in line to get coffee). I could go on but the point is that the breakfast room has to operate better. It gets the day off to a bad start to encounter such disorder.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort

Atrocious breakfast service

The hotel is centrally placed for the airport, buses and station, the rooms are spacious, but looking dated. However the hotel really fell down o breakfast, we stayed six nights and for four of those there was only one coffee machine working leading to long queues and on o e day both machines were broken. The jitchen didn’t seem to understand rhat as it.was Grand Prix weekend the hotel was super busy and they had run put of bread, yoghurts abd had virtually no hot food available on one day. The lady running the front of house was amazing and tried to keep on top of everything but she was badly let down by everyone else and in all honestly the breakfast issue means I'd be very unlikely to stay there again as €11.50 per peraon for brwakfast was wasted
Stayed 6 nights in Sep 2025

4/10 Poor

McKenzie

Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop

Fantastic one night stay in a great location. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Liam

Stayed 1 night in Jul 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025