2/10 â Terrible
Carrie
Voyage en famille avec de jeunes enfants
1 juill. 2025
The website clearly states that there is a free continental breakfast and Wi-Fi. Upon checking in, I was informed that there is no continental breakfast and that the Wi-Fi is not working and we had to use our own hotspot. Despite me stating how many people were checking in when booking, there were not enough towels or pillows. There was mold all over the bottom of shower curtain. I had requested a cot or rollout bed, and was informed that they did not have this upon check in & one of my children had to sleep on the floor because of this.The outside area was very unkempt. There was a bench outside our room that was broken & could not even be sat in. When we entered the room, it smelled so strongly of air freshener/cleaning products. We had to leave the door and windows open for quite a while to air it out. I am requesting that I get a refund or a partial refund as this hotel did not hold up to what their website states.
Carrie
Séjour de 1 nuit en juin 2025