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Hotel 55

4.0 star property
4-star hotel near 360 CHICAGO

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Photo gallery for Hotel 55

Suite (21C)
Creator video
Exterior
Property entrance
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
55 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, State Street
    ‪3 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Chicago

City center stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find 360 CHICAGO and Museum of Contemporary Art Chicago. Millennium Park and Cloud Gate are also within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • State Street - 3 min walk - 0.3 km
  • Northwestern Memorial Hospital - 3 min walk - 0.3 km
  • Museum of Contemporary Art Chicago - 6 min walk - 0.6 km
  • Millennium Park - 14 min walk - 1.1 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Bally's Casino - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

Hotel 55

4-star hotel near 360 CHICAGO
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Hotel 55. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 297 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel 55 offers 297 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 43-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch plasma TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Reviews

Hotel 55 Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 984 out of 1582 reviews
Rating 8 - Good. 314 out of 1582 reviews
Rating 6 - Okay. 159 out of 1582 reviews
Rating 4 - Poor. 76 out of 1582 reviews
Rating 2 - Terrible. 49 out of 1582 reviews

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Couple trip location

Room was
Stayed 1 night in Aug 2025

8/10 Good

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quiet rooms, and good showers. Area around the hotel is very touristy and urban. Hotel is a good jumping off point for museums and attractions south of the river.
Stayed 3 nights in Aug 2025

8/10 Good

CHRISTINA, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

CHRISTINA, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and happy to assist us. The hotel concept is very unique and we loved staying at the 21c in Cincinnati, however the rooms in Chicago seemed a little worn and dated. We did appreciate the cleanliness of the hotel and the sprucing up of our room each morning.
Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Joshua

Liked: Cleanliness, property conditions & facilities
I liked the museum, that was unique. We liked the restaurant downstairs, especially the happy hour specials. The room was nice but the restroom was equipped with a shower curtain, which sucks. Also, the shower and bath tub fills up while showering. Also, the body wash was empty. It’s downtown area so it has good surrounding activities. Oh, also, the screen mirroring on the tv didn’t work. Also, valet charged me $80 even though I had to walk to get my car once I needed it.
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a museum with very nice art pieces. There was also a restaurant on site, however I did not have the time to patronize it.
Stayed 2 nights in Aug 2025

8/10 Good

Dara

Stayed 3 nights in Aug 2025

6/10 Okay

mishelle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Good location. Large room but looks like Ikea furniture. The view from our room looked like a Russian prison camp. Called twice before room was serviced. No room service - only from restaurant next door which closed at 10PM. Overall not a pleasant experience at all. I did like the William Sweetlove Penguins.
Stayed 4 nights in Aug 2025

8/10 Good

Virginia

Stayed 2 nights in Aug 2025

10/10 Excellent

Anashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

4/10 Poor

steven

Disliked: Cleanliness, property conditions & facilities, room comfort
the room and hotel is not what is pictured, it is old and worn out
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2025

8/10 Good

Kenneth, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby restaurant was awesome. Front desk is not adequately staffed. House keeping does minimal.
Stayed 4 nights in Aug 2025

10/10 Excellent

Essence

Staff is very understanding and Welcoming
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was very nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. It was clean and well maintained with helpful staff. The gym looked great but I didn’t pack my workout gear. The connected Lure restaurant was excellent to experience. River North is a wonderful location and a very short walk to great shops and restaurants.
Stayed 3 nights in Aug 2025

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort, business ctr staff was very hospitable and pleasant, internet access was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Amazing close to a lot of food spots and stores
Stayed 7 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious rooms. Everyone on staff was super friendly and helpful. Only uncontrollable downside was the loud street noise / lots of sirens
Stayed 4 nights in Jul 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor view from hotel room. It was the side of another building.
Stayed 3 nights in Jul 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Strong shower head. Nice water bottles.
Stayed 1 night in Aug 2025