Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mai 2024
Nothing like picture. Very dirty.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Guest Relations, Gestion de l’hôtel
Dear Anna,At our accommodations, we uphold high standards when preparing our rooms for our valued guests. However, it appears that we may have dropped the ball for your recent visit, and for that, we apologize. Rest assured, our housekeeping team will be made aware of your comments. We are always looking for ways to improve the guest experience, and we appreciate you reaching out to share your feedback. Safe travels, and we hope to show you a more enjoyable stay in the future.
par un voyageur
Publié le 9 avr. 2024
Property is clean however property is very run down. Light outside our room was flickering. Room very outdated and appeared the last update was back in the 90's. The plug outlets in the bathroom were so loose that my curling iron would not stay plugged in. The bathroom had a hole in the ceiling and the shower curtain would not close due to the rod being angled and broken. The phone didnt work. The carpet was rolled. This place needs a major renovation.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Ben, Gestion de l’hôtel
Thanks for review we are in the middle of getting a renovation under way.
par un voyageur
Publié le 21 mars 2024 sur Expedia
We were given the room keys three different times and had to go up and down three times when they didn’t work. And lady at desk front was sleeping and irritated at us. Finally gave us a new room but very inconvenient.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Guest Relations, Gestion de l’hôtel
Dear Renee,We're sorry to hear that you didn't have a good experience with us overall. Please accept our apologies for any issues with the room key during your visit and we'll work to ensure that an experience like the one you described doesn't happen again in the future. Thank you, and we hope you'll consider giving us another chance in the future.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Well worth the price
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Ben, Gestion de l’hôtel
Thanks for taking the time to write us a note. We will look forward to seeing you again.
par un voyageur
Publié le 11 mars 2024 sur Expedia
A property under new ownership. Good price, clean. Someone smoking marijuana through out hotel this morning including front lobby? I brought up to employee? Might be employees?
par un voyageur
Publié le 1 mars 2024 sur Expedia
We booked this hotel specifically for the 24 hour shuttle service to the airport as listed,however upon checking in the girl was newer and said I had to request the shuttle in the morning. At 4am we headed to lobby to be told the shuttle didn’t start until 8am! Our flight was at 6 so we had to drive and pay to park at the airport. The hotel is old and gross,not somewhere I’d stay at again.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Guest Relations, Gestion de l’hôtel
Dear Elisha,Your feedback is appreciated, and we apologize for any miscommunication about our shuttle service. We will speak with our team about relaying this information to our guests during the check-in process. However, I hope that you rested well before your continued travels. Thank you for reaching out, and we hope to see you in the future for a better experience.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
King size room with a foyer, 2 separate sinks and a fold out couch. It ferls like your living in a efficiency. I have been there four times and I’m looking forward to staying many times in the future. Oh, and the breakfast selections are DELICIOUS!
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Ben, Gestion de l’hôtel
Thanks for your kind words the team will look forward to seeing you again when you are in the area.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Loved the location, great service with airport transportation!!
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Ben, Gestion de l’hôtel
Thanks for your kind remarks. We are working on the marijuana. We will look forward to seeing you on your next trip to the area.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Front desk staff helpful and courteous.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Ben, Gestion de l’hôtel
Thanks, for taking the time to let us know how we did.We are happy your were pleased with your overall stay.
