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Best Western The Westerly Hotel

3.0 star property
3-star hotel perfect for exploring Courtenay

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Photo gallery for Best Western The Westerly Hotel

Exterior
Standard Room, 1 King Bed, Accessible, Non Smoking
3 bars/lounges, pub
3 bars/lounges, pub
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Place, Sid Williams Theatre
    ‪11 min walk‬
  • Place, Courtenay and District Museum and Paleontology Centre
    ‪12 min walk‬
  • Place, Courtenay and District Memorial Outdoor Pool
    ‪18 min walk‬
  • Airport, Comox, BC (YQQ-Comox Valley)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

7.8 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

About the area

Courtenay

City center stay.Within a 15-minute walk of the hotel, you'll find Sid Williams Theatre and Courtenay and District Museum and Paleontology Centre. Simms Millennium Park and Landmark Cinemas Courtenay are also within 2 miles (3 km).

What's nearby

  • Sid Williams Theatre - 11 min walk - 1.0 km
  • Courtenay and District Museum and Paleontology Centre - 12 min walk - 1.1 km
  • Simms Millennium Park - 13 min walk - 1.1 km
  • Landmark Cinemas Courtenay - 18 min walk - 1.6 km
  • Courtenay and District Memorial Outdoor Pool - 18 min walk - 1.6 km

Getting around

  • Comox, BC (YQQ-Comox Valley) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Browns Socialhouse - ‬2 min walk
  • ‪Flying Canoe West Coast Pub - ‬1 min walk
  • ‪Kinaree Thai Restaurant - ‬11 min walk
  • ‪Dairy Queen - ‬6 min walk

About this property

Best Western The Westerly Hotel

3-star hotel perfect for exploring Courtenay
There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1260 square meters) and includes a conference center. A fitness center, a vending machine, and concierge services are also featured at the business-friendly Best Western The Westerly Hotel. Self parking is free.

This 3-star Courtenay hotel is smoke free.

  • 67 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 413 out of 1002 reviews
Rating 8 - Good. 390 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

lloyd, vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough front end staff, had to wait for checkin. Late guests were rather noisy down the hall.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Stayed 3 nights in Aug 2025

10/10 Excellent

shalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfy.
Stayed 1 night in Aug 2025

10/10 Excellent

Bianca

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. Got woke up a few times in the night from police and ambulance sirens.
Stayed 1 night in Aug 2025

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
We had the pet room but the room had a wet dog smell. The bathroom had a mildew odour. The hotel indicated some option for some requests, such as, hand or body lotion but the receptionist simply said that they didn’t any. The best thing about the hotel was the grand lobby lounge with big comfy chairs and tables. We ordered a delicious pizza and had it there with our small dog. That was lovely.
Stayed 2 nights in Aug 2025

8/10 Good

Terena

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
A pool was advertised and there is NO POOL! If you want a quiet room, request a room with bathtub, the walk-in shower rooms are all on the main street and overlooking
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Front desk staff were exceptionally helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Kaitlin

Stayed 3 nights in Jul 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Stayed 1 night in Jul 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

shaon

Liked: Property conditions & facilities
Friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Went smoothly! Clean, great staff, nice room, quiet, no complaints!
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The air was frsh and cool. The beds were very confortable with lots of pillows. The complimentary breakfast buffet with the room is amazing. Incredible value for momey. We loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick check in and check out. Continental breakfast was very good and convenient. The room had very clean bedding. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of all spaces is very noticeable. The breakfast was also fresh and hot. All staff were very friendly. It was a little hard to find where to park our car upon arrival.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raphael

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Best western

Hotel is looking a little dated. Shower layout really a problem. Door opened and blocked faucet/controls
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean rooms and felt safe staying here. Parking around the actual property is a bit awkward the retail/office places on the lower levels have access to the same parking from 9am-5pm. When you have luggage and need to transport that to your room without close parking, it is a huge pain.
Stayed 2 nights in Jul 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
The one staff member who checked us out was so nice....and he looked exactly like Jack Black! Our room was clean and the part of the hotel we were in (the other building)was relatively quiet. The breakfast was horrible. We generally use hotels with breakfasts included because we have kids and its just easier. The sausages were deep fried, the eggs had no taste and a weird texture, it was like the bacon was cooked and reheated and sopping in grease. One of my kids said the pancakes were ok. There was no mention of limited parking above ground which wouldn't have been a problem if the underground parking didn’t have a height limit. We have a roof rack so something as simple as parking was stressful. Location was convenient. Overall it was ok, but we would not stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Randy and Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better signage needed. Everything is too far apart, room, check out parking
Stayed 1 night in Jul 2025