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"Aircondition wasn’t as cold as we would have liked."

"I had a fantastic stay. Only criticism was with the spa. The steam room wasn’t operational when I paid it a visit even though it was within the stated opening hours."

"Comfortable room, good breakfast and in a great location"

"I wouldn’t give this hotel a 4-star rating and as a 3-star it was adequate but too expensive. We booked a junior suite and asked for a room on a higher floor but instead were assigned a cramped room on the 1st floor with a small shower for clients with mobility impairment. After some assertive persuasion we got a room on a 2nd floor which was more spatious and bright but with 2 twin beds instead of a queen bed. We also didn’t get a parking spot even though we arrived before noon and there were empty spots. On a positive note breakfast buffet had plenty of fruits, eggs and cheese and a few versions of egg dishes. Pancakes were also tasty. The bed and pillows were very comfortable and blackout curtains were adequate."

"We had a wonderful stay at Reid's Palace. The staff went above and beyond, the hotel is stunning and we couldn't have asked for a better experience. "