So im a travel nurse. I had called 3 weeks prior to my stay if they allow early check ins at morning. After my shift. Moat hotels accomadate me. Some dont. The ones that dont, its no big deal. As ill politely go sonewhere else that does. Well, i get told that i can check in early if there is room available. Totally understand if they are sold out. So the day of check in, i get told by said lady who is owner that i cant check in early . I asked her in a nice way why did she tell me i could a few weeks ago. Then she tokd me she does have a room , but i have to pay an extra night. Mind you its 8 am at this time. An extra night? Not when she told me i can check in early .. she insisted no hotels do that. I travel to city to city. Most hotels let me do it. Some dont. Thats why i call ahead of time. I told her econo lodge let me do this. She gave me an attitude and said i can stay at econo lodge then. I told i will ... do i call hotels.com. saying i dont want to get charged for cancelling reservation late. Hotels.com called owner. Kind of smoothed things over and she said she wont charge me an extra night if i come back... so i come back and she had the nerve to tell me i had an attitude when i walked in. I absolutely did not. Only have she told me i can go somewhere else, did i give an attitude . Issue 2- i didnt expect a 10 percent fee sign if booking reservations.
I have never paid extra 10 percent fee after booking through hotels.com. ridiculous
The description on Expedia didn't do it justice. There was a very nice midsize refrigerator and a microwave. The room was clean and comfortable. The only thing I was disappointed in was that they tried to charge me an extra 10% fee over the price I paid Expedia when I checked in. The clerk said she would ask about taking it off and they did not pursue it so far. The desk clerk was pleasant and courteous. They made up the room without me asking! Motel was just a few minutes from the airport but was peaceful and seemed safe.
It's exactly what you expect for the price. A little sketchy and I could see the outdoors when I shut the door (add the weather stripping already). BUT the sheets were super clean. Also, the air freshener they used could be removed. It is too strong and impacts air quality. It's fine for $80/night.
This is a vintage midcentury motel tucked away on a side street. The lady who checked us in was friendly and welcoming. Our room was small as expected in a vintage place. Regardless, everything worked, the beds were comfortable, the linen crisp. The bathroom was renovated. Fridge & microwave were clean and useful. Wifi was quite good. The motel was set on a large lot with lawn, gardens, outdoor table. Good for birdwatching. The highway (I-86) is up a slope to the rear of the property; some traffic noise was audible but the A/C fan filtered it out. All in all a nice little place--we'd stay there again.
Snowing outside and the card key did not work (I had to go back to the office to get it programmed), refrigerator had mold in it (photos upon request), top of the door did not fully close (warped), smoke alarm battery dead (continuous beeping) so I had to take it down since no response from front office.
Liked: Location - Just off I-86 & easy to find. MAJOR shopping area within 1 mile so found Dinner, stuff we needed, Breakfast within minutes of Relax Inn. Even with I-86 just behind the Inn we didn't hear it unless outdoors. Staff was pleasant and helpful. Room was clean. Beds were excellent.
Not So Good: Room was somewhat worn. Paint, caulk, bathroom fixtures need touchups. (if you redo the bathroom, consider adding Grab Bars in the shower.)
Overall, we would stay here again if our route/schedules permitted. If you are expecting a resort experience you will be dissapointed. If you are looking for a place to stop for a night or two, the Relax Inn is perfect. (The backyard is perfect for a quiet picnic with a table and chairs.)
The sink and shower both had hair and soap in them, the bed sheets had hair on them. Something on the night stand that should have been wiped up.
It wasn't a deal breaker though. Would stay here again. Staff is friendly and welcoming.