Tru By Hilton Flagstaff

2.5 star property
Hotel near Northern Arizona University in Flagstaff

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Photo gallery for Tru By Hilton Flagstaff

Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
3451 S Lake Mary Road Building B, Flagstaff, AZ, 86005
  • Place, Northern Arizona University
    ‪15 min walk‬
  • Place, Flagstaff Extreme
    ‪17 min walk‬
  • Place, Walkup Skydome
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪5 min drive‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Flagstaff

Near the airport.You'll find Flagstaff Extreme and Northern Arizona University within 2 miles (3 km) of this hotel. Coconino Community College and Riordon Mansion are also within 2 miles (3 km).

What's nearby

  • Northern Arizona University - 15 min walk - 1.3 km
  • Flagstaff Extreme - 17 min walk - 1.5 km
  • Coconino Community College - 2 min drive - 3.0 km
  • Riordon Mansion - 3 min drive - 3.0 km
  • Walkup Skydome - 3 min drive - 3.0 km

Getting around

  • Flagstaff Station - 10 min drive
  • Flagstaff Pulliam Field (FLG) - 7 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Circle K - ‬2 min drive
  • ‪DuBois Center - ‬3 min drive
  • ‪Olive Garden - ‬15 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬13 min walk

About this property

Tru By Hilton Flagstaff

Hotel near Northern Arizona University in Flagstaff
Tru By Hilton Flagstaff offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Barbecue grills, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Tru By Hilton Flagstaff. Parking is available for a fee.

Smoking is allowed in designated areas at this Flagstaff hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Built in 2025
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Tru By Hilton Flagstaff offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include hydromassage showerheads and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Flagstaff Hotel
Tru By Hilton Flagstaff Flagstaff
Tru By Hilton Flagstaff Hotel Flagstaff

Tru By Hilton Flagstaff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 109 reviews
Rating 8 - Good. 14 out of 109 reviews
Rating 6 - Okay. 5 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Level of quality at Tru by Hilton is outstanding. This was a very brief one-night stay, near to the airport, since our flight left early the next morning. Our experience was very good. Staff was attentive and assisted very graciously. Thank you for a very pleasant stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the hotel is almost brand new, everything was clean and cheerful. It would have been nice if the room had a second chair and a better place to open the luggage. Otherwise the room was very bright and pleasant. We enjoyed breakfast and the various choices that were available. I also like the fact that coffee and tea were available all day. We had dinner one evening in the bar area. The food had a good taste. We enjoyed talking with the young woman that was attending the bar.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard, Baytown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor internet with no connection to email or internet sites - free for Reward Members, otherwise $5/day. Small rooms. No coffee maker in room and no microwave except in Lobby. Very disappointed with a HILTON facility.
Stayed 1 night in Nov 2025

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, location, and superb customer service. As an sustainability nerd, I was impressed with the mugs at the coffee counter, but disappointed that the "to go" cups were wrapped in individual plastic - no need for that! And please consider expanding your recycling efforts beyond plastic bottles. A very enjoyable stay - thank you!
Stayed 3 nights in Nov 2025

10/10 Excellent

JoDee

Liked: Cleanliness, amenities, property conditions & facilities
Five stars in all categories. Hilton nailed it with this one!
Stayed 1 night in Nov 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over night traveling from CA to TX, everything was great, the room was clean and the beds were really comfortable. Breakfast was okay just like any other complementary breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Linette

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean and staff excellent. Bummed that had to pay for parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Ashlee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience with Tru by Hilton Flagstaff. The staff was very friendly and helpful, provided excellent recommendations for gorgeous places to hike and explore. I will be staying there again in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

8/10 Good

Steven D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fine, breakfast could have involved different choices, like just scrambled eggs...
Stayed 1 night in Nov 2025

8/10 Good

kristin

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Alridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back for sure. Girls at the front desk are amazing. Great feel and vibe there.
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean, Staff were very nice and the breakfast was good. I would stay again.
Stayed 2 nights in Oct 2025

4/10 Poor

Bruce H

Stayed 1 night in Oct 2025

8/10 Good

Jeremy, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing I have to say is your towels are hard as hell. Whatever happened to hotel towels being soft and fluffy? It’s like I dried off with 30 grit sand paper on my face.
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable.
Stayed 2 nights in Oct 2025

6/10 Okay

Maricel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property!
Stayed 2 nights in Oct 2025

2/10 Terrible

Frederick

Stayed 1 night in Oct 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

joe

Liked: Cleanliness
Stayed 1 night in Oct 2025