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Hotel Rex

3.0 star property
3-star hotel near Piazza di Santa Maria Novella

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Interior
Lobby
Room
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Room service

Explore the area

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Via Faenza, 6, Florence, Tuscany, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

Standard Single Room

  • 11 sq m
  • Sleeps 1

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Sleeps 4

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4

Standard Double Room

  • 16 sq m
  • Sleeps 3

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
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About the area

Florence

Historic Centre of Florence stay.At this Historic Centre of Florence hotel, you'll be well placed to visit Piazza di Santa Maria Novella and Basilica of Santa Maria Novella, both within a 5-minute walk. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.2 km
  • Central Market - 3 min walk - 0.3 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km
  • Piazza del Duomo - 6 min walk - 0.6 km

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Antica Pasticceria Sieni - ‬2 min walk
  • ‪Alibi Craft Beer & Kitchen - ‬1 min drive
  • ‪Ciro & Sons - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk
  • ‪Impressione Chongqing - ‬1 min walk

About this property

Hotel Rex

3-star hotel near Piazza di Santa Maria Novella
As a guest of Hotel Rex, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Hotel Rex also features a front-desk safe, a porter, and a television in a common area. The front desk is open around the clock.
  • 25 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Bellhop
  • Elevator
Hotel Rex offers 25 accommodations.

Similar properties

Property entrance
Hotel Martelli
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
3.8 out of 5, Good, 702 reviews
The price is CA $151
CA $186 total
includes taxes & fees
Feb 27 - Feb 28
Hotel Martelli

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Internet access

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Food and drink

  • Room service

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, and JCB International.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Rex Florence
Rex Florence
Hotel Rex Hotel
Hotel Rex Florence
Hotel Rex Hotel Florence

Hotel Rex Reviews

Reviews

6.6
Rating 10 - Excellent. 26 out of 200 reviews
Rating 8 - Good. 66 out of 200 reviews
Rating 6 - Okay. 50 out of 200 reviews
Rating 4 - Poor. 43 out of 200 reviews
Rating 2 - Terrible. 15 out of 200 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Grzesiek, New York L.I.

Liked: Cleanliness, staff & service

Within vicinity of many great attractions

It was a Nice hotel. It was pleasent. Staff was very helpful.

8/10 Good

CJ, W

Liked: Cleanliness, staff & service

Hotel in the city...

A perfectly acceptable three star hotel. If you examine it a little closely you will notice the wear and tear but five minutes from the duomo... Can you really complain. The staff were friendly and helpful and the room was cleaned and tidied daily. We weren't expecting the Ritz... Bring ear plugs if you're on the road side as it can be a little loud other than that its very acceptable.

8/10 Good

thomas, Hermosa Beach, California

Liked: Cleanliness, room comfort

Stay here and be happy!

Hotel location would be hard to beat; walking distance to most things you want to see and only a few blocks from the train station. Room was comfortable, quiet and clean. Breakfast good enough to keep you going until next gelato! Priced well. I definitely would stay at Hotel Rex again.

2/10 Terrible

Elizabeth, Charlotte NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

Worst place we stayed in Italy and it cost the same. Receptionist helpful but curt to rude. Room was dark, beat up furniture, afraid the walk on carpet without shoes, bidet and sink both stopped up, warm water just a trickle and very disappointing. Clean towels and sheets, in room fridge wasn't working and paint chipping on walls and door frames. Didn't smell bad is the best I can say. Night receptionist was most helpful, African gentleman, called our cab and helped us to get off at 4 am to catch a flight.

8/10 Good

Lawrence, Rudloff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Hotel

This hotel is a small gem right off of the Piazza San Lorenzo and the Cappelle Medici. It is situated on a quiet street with stores for business and restaurants for eating. There is a lift in the hotel for those of us that can no longer climb the stairs. The rooms are comfortable. There is nothing fancy or elaborate just a nice cozy room with TV,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location

Room OK but carpet in poor condition Bathroom condition and appl are good No wifi in rooms-in the lobby only Lobby cozy Breakfast and service good

2/10 Terrible

Maria, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Rex...Hotel Wreck!

Hotel is in poor condition and in front of a loud Irish pub. Windows are not insulated thus you will be hearing all the noise until about 2am. Carpet super dirty and dusty. Buckets of concrete mix and construction tools left in the hallways. Dirty bed sheets, towels and dining room mantels also left in big bags around the hallways. Room at the second floor with a leaky A/C; woke up in a flooded room. When requested a change in room, staff initially said they knew about this but the technician would not be in until 3 days after my arrival. Nevertheless, they were still putting guests in this awful room. The bathrooms' conditions were bad in both of the rooms I stayed. Pipes were broken and leaking water; shower had no pressure and it wouldn't stay on. One night, I had to bathe with a cup...very pathetic. I kept hearing the pipes "roaming" each time the guest next door flushed the toilet. Breakfast was less than desirable. It consisted of instant coffee with steamed milk while the staffs “assure" you is Italian cappuccino or espresso with a smile on their faces. There was only one choice of cold cuts and one choice of cheese. Croissants were not fresh either. Hotel décor is outdated. I am all for old charming but this was plain neglect. There is a big difference. There were no queen or king size beds. If you request such, you will be put in two twin beds tied together. I will not recommend anyone to stay here. This place should be delisted from Hotel.com.

4/10 Poor

eileen, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

i would not stay here, i deserve a refund

i left a few hrs after checking in. the water in the bathroom sink ran brown when i turned it on. made me take a second look at the room. and the shower was only a non movable shower head in the CEILING over the toilet. brown water? indicates rusted pipes or a room that is NEVER used. i did not want to drink, bath or brush my teeth in that hotel....and it makes you think twice about the food preparation

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel is in a great location near the train station, but that's all it has going for it.

4/10 Poor

carlos

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

angela, hawaii

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

staff was friendly, but room awful

The only good thing i can say is the staff was friendly and i was able to get back the shawl i had accidentally left there. Room was tiny and smelled horrible, immediately took off old gross bedspread because i didnt want to sleep under, why i accidentally left my shawl, used it as a blanket. Had bookedit by calling hotels.com because the site kept freezing up on me, they knew i wanted to stay close to the train station & was willing to pay a little more than i had on previous bookings because i hadn't been very impressed with those visits either. Payed over a $100, think it was $112 and thank god i had only booked one night! It was fairly close to train station, but bed was uncomfortable, hard & lumpy? Was afraid to walk on the carpet without shoes and it smeeled awful. There was an ashtray on the desk?? Did not know i needed to specify a nonsmoking room and tge hotels.com agent i spoke with that booked the room for me, did not ask me if i wanted a smoking or nonsmoking room. Would not stay there again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Bad

The location is amazing. However, the room was sooo old and not very clean

8/10 Good

Ann, Atlanta GA USA

Liked: Cleanliness, staff & service, room comfort

Simple accommodations and great location

Location is amazing. Everything else is so-so. I feel we got what we paid for. If you are arriving by car - their garage is not where the hotel is, so call and ask how to get to the garage. This is the very center of the very old city, we had a very hard time navigating through it.

4/10 Poor

Ana, Geneva, Switzerland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

This should be called the Wreck Hotel and not Rex

I knew I was booking a 3 star hotel and that it would be small and simple but at least I thought it would be clean. I was wrong! The carpets are awful, there were hair balls all over my room floor, my quilt had soles of shoes marked and there was dust everywhere! The only clean things were the sheets and towels. I folded my quilt and put it in the closet because I was so disgusted. If you can find another hotel for the same price do so!

6/10 Okay

Verified traveller

Liked: Staff & service

change of stay

The minute we arrived they told us we were not able to stay at the hotel due to a renovation they were doing. They immediately said they had an alternative they were paying for and helped us to find the location by walking us over to the new place.

8/10 Good

Zoe

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Subodh, Norway

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel to stay. Only internet was not available in the rooms and yes the refrigerator was not working.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sue, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location and great staff

2/10 Terrible

philw, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

rip off

The decor is dated to say the least, don't be fooled by the parking it says it has, you have to park in a local garage which costs you for each night you stay at the hotel, breakfast was ok,location is good, but a very poor hotel

10/10 Excellent

Kate, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Fantastic location, friendly staff, good breakfast. The only possible issue is that our room faced onto the busy street, with a bar across the street. It wasn't an issue for us, but if you're a light sleeper I'd recommend ear plugs. Other than that, the location can't be beat. It was an easy walk from the train station, and to all of the sights.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average place

AC was there but not working, towels were not good, very old place, windows were not secure

2/10 Terrible

Ron P, New Brunswick, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid or make sure you get the room you booked

We were charged for our stay while booking it on Hotels. On reaching the hotel, they transferred us to another hotel saying that its a better room/hotel. Technically it was better on the ranking, so we were like 'ok its fine'. Thats what many of us do as we were tired of our journey. The hotel we were transferred looked too old and did not offer free wi-fi(we didn't know before checking in!) Also we found mosquitoes in room (A common problem in Italy). Would never book again on Hotels or with HOTEL REX!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

basic hotel, very good location, excellent price.