Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Correct sans plus.
Publié le 15 août 2019 sur HotelsÀ côté de l'autoroute, pas de frigo, pas de micro-ondes. Correct sans plus.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Amazing
Commentaires de Gestion de l’hôtel
25 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Lisala,Thank you for the excellent rating!! Maz K.#Team6
par un voyageur
Publié le 3 mars 2024 sur Expedia
We wanted a non smoking room. When he entered it reaked of smoke. I am an asthmatic and couldn’t breath in the room. I asked for a new room. The man at the front was nice and understanding and placed me in a new room. We got to that one and turned on the tv. The tv had been smashed with something. We asked for a refund. It was given. The place was very dirty. Everything had a smell to it and the people wondering around looked horrible.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Ajay, Gestion de l’hôtel
Hello Ashley,Hi Vienna, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Ajay, Gestion de l’hôtel
Hi Vienna, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Some equipments in the house is not working well, the phone is not working, the toilet is not flushing smoothly, The faucet is not flowing smoothly and noiseing…
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Xiaohui,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur de Union City
Publié le 15 févr. 2024 sur Expedia
There was people outside that were making very suspicious transactions. Not a safe place. My room was suppose to be non smoking it smelled so much like smoke.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ramon,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 12 févr. 2024 sur Expedia
par un voyageur
Publié le 3 févr. 2024 sur Expedia
par un voyageur de San bernardino
Publié le 1 févr. 2024 sur Expedia
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Brand Experience Team , Gestion de l’hôtel
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
