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Brookside Lodge

3.0 star property
Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
2 outdoor pools, sun loungers
Lobby sitting area
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym

Explore the area

View in a map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(163 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(108 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(102 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

9.0 out of 10
Wonderful
(50 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(127 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

9.2 out of 10
Wonderful
(15 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Gatlinburg

Heart of Gatlinburg.Within 2 miles (3 km) of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. Gatlinburg SkyPark and Gatlinburg Space Needle are also within 2 miles (3 km).

What's nearby

  • Anakeesta - 12 min walk - 1.0 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 2 min drive - 2.0 km
  • Gatlinburg SkyPark - 3 min drive - 2.0 km
  • Gatlinburg Space Needle - 3 min drive - 2.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬19 min walk
  • ‪Ole Red - ‬12 min walk
  • ‪Subway - ‬15 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Pancake Pantry - ‬17 min walk

About this property

Brookside Lodge

Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 4004 sq ft of conference space
  • 372 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Free RV/bus/truck parking on site
  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1206 out of 2124 reviews
Rating 8 - Good. 509 out of 2124 reviews
Rating 6 - Okay. 233 out of 2124 reviews
Rating 4 - Poor. 105 out of 2124 reviews
Rating 2 - Terrible. 71 out of 2124 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beatiful, good breakfast, good Pool, good hoy tube
Stayed 8 nights in Sep 2025

2/10 Terrible

LINDA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front door had an inch gap underneath it. The back door knob was loose. I didn’t stay because it wasn’t safe. Looks NOTHING like the pictures. I went inside the room, looked at it, and left.
Stayed 3 nights in Aug 2025

10/10 Excellent

James R, Greenfield

Travelled with family
Liked: Cleanliness, amenities
Seen 2 bears rite after we checked into our room!
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebekah

Stayed 2 nights in Jul 2025

2/10 Terrible

Pocahontas

Stayed 1 night in Apr 2025

10/10 Excellent

Dusty

Liked: Cleanliness, amenities
Great location. Convenient.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hildeliza Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is amazing, good hot breakfast, a little creek in the back, close to the strip so you can walk to it, clean and friendly staff. My friends and I had a great time there
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the money. Large rooms nice amenities and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here and I would only recommend that you stay in the main tower 4 floor building which are deluxe rooms. The non deluxe looks shabby and very outdated.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

arletta

Travelled with family
Liked: Cleanliness, staff & service
The hotel itself was very cute with the lodge theme, however the beds there were terrible!!! In this day and age, the beds should have been extra comfy. They sunk in so bad in the middle, we all woke up feeling like our backs were broken, even my kids complained!! Overall, it was ok, not the best. Staff was nice though
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable room was very clean and comfortable..very quiet and peaceful. Staff were all courteous and very pleasant. Will stay again the next time we are in town
Stayed 3 nights in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Love the sound of water so close
Stayed 1 night in Aug 2025

10/10 Excellent

jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Abby

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front desk was super nice, the pool was really nice, it had a waterfall slide, hot tub, red slide, and a little 1ft pool. Definitely recommend if you have children. The room had a balcony (creek side), bear sighting in the parking lot. Also free parking, and trolley stops in front of lobby.
Stayed 1 night in Aug 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 pools . One for kids to go wild in and one to quietly float about. Plus a lovely brook outside the back door balcony. beautiful convention hall that would be a lovely wedding. Located slightly outside all the noise of downtown; which was a plus for us
Stayed 1 night in Aug 2025

10/10 Excellent

TONYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax

Stayed 1 night in Aug 2025

10/10 Excellent

ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. We had no issues and the office staff was always helpful and kind. The only thing I didn’t like was while getting breakfast, the man sitting at the round table just watching people get their food. It was strange.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025