Fairfield Inn & Suites by Marriott Gatlinburg Downtown

2.5 star property
Hotel near Great Smoky Mountains National Park in Gatlinburg

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Photo gallery for Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Exterior
Lobby
Terrace/patio
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
611 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Place, Ober Gatlinburg Aerial Tramway
    ‪9 min walk‬
  • Place, Gatlinburg Space Needle
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(85 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(68 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(54 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Gatlinburg

In Gatlinburg .You'll find Gatlinburg Convention Center and Gatlinburg Space Needle within a 15-minute walk of this Gatlinburg hotel. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 8 min walk - 0.7 km
  • Ober Gatlinburg Aerial Tramway - 9 min walk - 0.8 km
  • Gatlinburg Space Needle - 11 min walk - 1.0 km
  • Gatlinburg SkyPark - 12 min walk - 1.1 km
  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬12 min walk
  • ‪Smith & Son Corner Kitchen - ‬11 min walk
  • ‪Crockett's Breakfast Camp - ‬16 min walk
  • ‪Mellow Mushroom - ‬11 min walk

About this property

Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Hotel near Great Smoky Mountains National Park in Gatlinburg
Fairfield Inn & Suites by Marriott Gatlinburg Downtown offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Fairfield Inn & Suites by Marriott Gatlinburg Downtown. For a fee, parking is available.

This Gatlinburg hotel is smoke free.

  • 98 guestrooms or units
  • 5 levels
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
Fairfield Inn & Suites by Marriott Gatlinburg Downtown offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16.46 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch LED TV with satellite channels

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 8:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Gatlinburg Downtown Hotel
Fairfield Inn Marriott Gatlinburg Downtown
Fairfield Inn Marriott Gatlinburg Downtown Hotel
Fairfield Inn Suites by Marriott Gatlinburg Downtown
Hotel Fairfield Inn & Suites by Marriott Gatlinburg Downtown
Fairfield Inn & Suites by Marriott Gatlinburg Downtown Hotel
Fairfield Inn Suites by Marriott Gatlinburg Downtown
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Marriott Gatlinburg

Fairfield Inn & Suites by Marriott Gatlinburg Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1009 reviews
Rating 8 - Good. 193 out of 1009 reviews
Rating 6 - Okay. 54 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SUREKHA, dayton

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very friendly staff. Room was clean and bathroom was very nice and updated. Breakfast was a good selection.
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were excellent. But there was a long walk to any restaurant, which was hard at our age and because there was lots of traffic we opted to stay in and have something delivered. The desk clerk was very helpful. Also, breakfast was very tasty the next morning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent quality. Clean, comfortable room. Decent breakfast.
Stayed 1 night in Sep 2025

6/10 Okay

Caroly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed that i had to pay 15 a day for parking. Wasn’t aware when i booked. The property was not walking distance for us. My husband is disabled and cannot walk the distance to shopping on the strip. We hade to pay additional fee for parking in a lot to shop.
Stayed 2 nights in Sep 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints, happy with everything
Stayed 1 night in Sep 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 3 nights in Sep 2025

10/10 Excellent

Moricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was on point
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was clean and good location.
Stayed 2 nights in Sep 2025

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with nice front desk staff. Very nice breakfast area. Beware of room 104. Right by the lobby and music playing all night just loud enough to be an annoyance Made it very hard to get any sleep
Stayed 1 night in Sep 2025

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean, convenient and excellent breakfast!
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and cleanliness of this property are amazing. From the greeting to the cleanliness to the well-stocked and fresh breakfast, this is a great place to stay if you’re in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful from the staff to the room, beginning to end.
Stayed 4 nights in Sep 2025

10/10 Excellent

kristin

Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel stay in my life!

My husband and I arrived for a few days and we were surprised by the upscale clean hotel at Fairfield gatlinburg Tennessee. Jamar greeted us and checked us in and proceeded thru the week to help with anything we needed. He went above and beyond to be helpful and caring. Our room was beautiful and clean with a king. Kerriann was always attending to us with room cleaning and items we needed with a pleasant smile. Thank you both! I would recommend this hotel to everyone. We will be back! Breakfast was amazing! Loved the Belgium waffles! This whole hotel was spotless! You literally feel so at home! Thanks again!
Outdoor pool. Heated and very clean
Beautiful large hot tub seats up to 8 people
So comfortable and inviting
Outdoor sitting area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SISTER TRIP!!!!

We were visiting for the first town from out of state. This hotel was wonderful from the staff, breakfast and room. We felt safe and enjoyed our stay in Gatlinburg. We were doing a sister trip and it was perfect.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
erefwe
Stayed 1 night in Sep 2025

10/10 Excellent

Pat

Travelled with partner
Liked: Amenities
Clean room friendly and professional staff
Stayed 1 night in Sep 2025

10/10 Excellent

John

Very convenient to Gatlinburgh strip

Stayed 4 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Saad Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this hotel. Staff were friendly and helpful. I love the location as it’s close to the restaurants and the sky bridge. The only thing I would say can be improved is their breakfast which is pretty basic. If you don’t care about the breakfast, I would say hotel is very good option to stay.
Stayed 2 nights in Sep 2025

8/10 Good

Theda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not sure why I was charged for parking when I was a patron of the facility. The shower didn't keep hot water it kept going cold
Stayed 3 nights in Sep 2025

6/10 Okay

JOANN, New Albany

Travelled with family
Liked: Cleanliness, staff & service
This hotel is very clean with friendly front desk staff members. The room was wonderful and roomy. What I didn't appreciate was being charged twice for the security deposit. Two days later, I'm waiting to see if one of these charges drops off (as it should). My husband enjoyed the hot tub, but my son said the water in the outdoor heated pool was cold, so he could not swim. The worst thing was that I never could get warm water for my shower at 5:30 in the morning. The hotel is very nice, but these things combined made for an overall unfavorable impression (the categories to rate really don't cover my concerns).
Stayed 1 night in Sep 2025

6/10 Okay

JOANN, New Albany

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025