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Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

2.5 star property
Hotel near Great Smoky Mountains National Park in Gatlinburg

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Photo gallery for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Interior
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
1 bedroom, minibar, in-room safe, desk
Free breakfast
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Popular LocationGatlinburg Convention Center4 min walk
  • Popular LocationSkyPark8 min walk
  • Popular LocationRipley's Aquarium of the Smokies15 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)69 min drive

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2/10 Wonderful
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.5/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8/10 Very good
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.3/10 Wonderful
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.6/10 Exceptional
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Pool
Hot tub
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (1235)
The price is CA $200
per night
CA $226 total
includes taxes & fees
5 Jun - 6 Jun
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

About the area

Gatlinburg

In shopping district.Within a 10-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 7 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • Anakeesta - 15 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • Crawdaddy's Restaurant & Bar - 7 min walk
  • Ole Smoky Distillery - 7 min walk
  • Loco Burro Fresh Mex Cantina - 9 min walk
  • Mellow Mushroom - 7 min walk
  • Smith & Son Corner Kitchen - 6 min walk

About this property

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Hotel near Great Smoky Mountains National Park in Gatlinburg
There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. An indoor pool, a vending machine, and an arcade/game room are also featured at the business-friendly Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers 113 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 16.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 793 reviews" "
Rating 8 - Good. 165 out of 793 reviews" "
Rating 6 - Okay. 38 out of 793 reviews" "
Rating 4 - Poor. 12 out of 793 reviews" "
Rating 2 - Terrible. 16 out of 793 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Amenities
Location
Stayed 3 nights in Feb 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Sheena, Rural Retreat

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was EXCELLENT!!!!!!! From the front desk to housekeeping—phenomenal! The waterpark and pool area could have been cleaner but there was quite a few folks using that area. Overall great stay! Also breakfast was the best of any hotel we have stayed.at as far as hotel provided options.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrezza

Stayed 3 nights in Feb 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to charge my EV using one of the many 110 outlets in the back of the property.
Stayed 3 nights in Feb 2024

10/10 Excellent

Silvia

Stayed 3 nights in Feb 2024

10/10 Excellent

Arnold

Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Aaron

Liked: Cleanliness
Disliked: Staff & service
Needs better amenities
Considering what we paid for rooms here, I was left feeling as if we should have booked elsewhere for the amount we paid. The wifi did not work for the entire time that we were there; it worked for about an hour when we first arrived and after that, no more. Also, there is NO FREEZER space in the fridge in your rooms. We spent $12 on ice cream (Ben n Jerry's) only to get back to the room and discover there was nowhere to put it. The entire "fridge" is just that, no freezer section (and barely cooled drinks either). There is no jacuzzi or hot tub sadly, and there was no bathtub in our room either. Nice water park for the kids but nothing for the adults. We were given a handicapped accessible room due to a youth conference filling the place up that weekend and was unable to take a regular "bath" as it was shower only. I will not be staying at this location again, due to the lack of proper amenities. Hotel was very clean though.
Stayed 3 nights in Jan 2024