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Gatlinburg Mountain Inn

2.5 star property
Motel near Ripley's Aquarium of the Smokies in Gatlinburg

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Photo gallery for Gatlinburg Mountain Inn

Standard Double Room
Terrace/patio
Exterior
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪8 min walk‬
  • Place, Anakeesta
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(146 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Gatlinburg

In Gatlinburg .Within a 15-minute walk of the motel, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Traffic Light #3 and Historic Ogle Log Cabin are also within half a mile (1 km).
View more Motels in GatlinburgOpens in a new window

What's nearby

  • Historic Ogle Log Cabin - 8 min walk - 0.7 km
  • Anakeesta - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 10 min walk - 0.9 km
  • Gatlinburg SkyPark - 18 min walk - 1.5 km
  • Gatlinburg Convention Center - 19 min walk - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬4 min drive
  • ‪Tennessee Cider Company - ‬13 min walk
  • ‪Subway - ‬12 min walk
  • ‪Ole Red - ‬9 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬14 min walk

About this property

Gatlinburg Mountain Inn

Motel near Ripley's Aquarium of the Smokies in Gatlinburg
Self parking is free.

This Gatlinburg motel is smoke free.

  • 38 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Breakfast included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Sign language-capable staff

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 854 reviews
Rating 8 - Good. 249 out of 854 reviews
Rating 6 - Okay. 103 out of 854 reviews
Rating 4 - Poor. 46 out of 854 reviews
Rating 2 - Terrible. 27 out of 854 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Mariana Jazmin

Liked: Cleanliness, staff & service
Excellent service
Stayed 3 nights in Nov 2025

4/10 Poor

Glen

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They didn't offer any vending or ice machines, room 209 was full of MOLD in the bathroom. I will never book there again or recommend anyone else to.
Stayed 5 nights in Dec 2025

4/10 Poor

Caleb

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived we were promptly checked in and shown our room; room was not clean: toilet dirty, bedding appeared slightly stained; cobwebs and dust on ceiling and surfaces; room was promised to have free WiFi but the tv was unable to connect and did not have cable; room was cold could see outside from heating/cooling unit; thermostat difficult to reach near the ceiling with no stool or anything to use to adjust; hair dryer wouldn’t work; some lighting was broken or otherwise in need of repair or replacement. Price of the room wasn’t expensive however even bare minimum expectations were not met with our stay and we left disappointed. Will not stay again.
Lighting that is broke or otherwise in need of replacement or repair
Dust on surfaces
Broken light fixture; dust on surfaces
Heating/cooling unit near ceiling
Stayed 1 night in Dec 2025

6/10 Okay

victor

Liked: Property conditions & facilities
the rooms are good the bathroom could use more cleaning overall decent 6/10
Stayed 3 nights in Dec 2025

10/10 Excellent

Ginger, Winter Park

Stayed 3 nights in Dec 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exelent
Stayed 2 nights in Dec 2025

10/10 Excellent

Miguelangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from my bedroom, nice staff, everything close, lot of places to eat
Stayed 5 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and accommodating staff. Room was comfortable and adequate.
Stayed 1 night in Dec 2025

8/10 Good

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Recommend,so cozy place
Stayed 1 night in Dec 2025

2/10 Terrible

Shifeng

Liked: Cleanliness
Room was clean, but the air smelled of mold. It gave my friend an allergic reaction and woke up with itchy eyes.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
room was nice and clean. Wish it had a continental breakfast, but other than that it wasn't a bad place to stay. Staff was friendly, too.
Stayed 3 nights in Dec 2025

6/10 Okay

Brenda, East Point

Travelled with partner
Liked: Staff & service
Close to the center of town. Friendly staff. Can use some remodeling. Clutter outside.
Stayed 2 nights in Oct 2025

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Francis

Stayed 3 nights in Dec 2025

10/10 Excellent

Sharan

good
Stayed 1 night in Oct 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Clean room, great staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gwen

Stayed 1 night in Dec 2025

8/10 Good

Luis Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big beds, very neat room, exactly what we needed for our 2 day stay. Very close walk to Anakeesta (about 10min) and other stores
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Stayed 3 nights in Dec 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Clean, very friendly check in. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was Clean, Excellent Location, Shops nearby, staff was courteous & helpful❣️ Would stay here again❣️
Stayed 3 nights in Oct 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay. Left and stayed at another hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Donnie

Stayed 2 nights in Dec 2025

10/10 Excellent

Shanautica

Stayed 1 night in Nov 2025