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The Timber at Holly Branch

4.0 star property
4-star hotel near Great Smoky Mountains National Park

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Photo gallery for The Timber at Holly Branch

Exterior
Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom
Restaurant
Restaurant
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
439 Winfield Heights Rd, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪6 min walk‬
  • Place, Great Smoky Mountains National Park
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom

Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom

9.6 out of 10
Exceptional
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom

Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom

Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom

9.2 out of 10
Wonderful
(9 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About the area

Gatlinburg

City center retreat .You'll find Great Smoky Mountains National Park and Gatlinburg Convention Center within a 15-minute walk of this Gatlinburg hotel. Ober Gatlinburg Aerial Tramway and Traffic Light #10 are also within half a mile (1 km).

What's nearby

  • Ober Gatlinburg Aerial Tramway - 6 min walk - 0.5 km
  • Great Smoky Mountains National Park - 6 min walk - 0.6 km
  • Ole Smoky Moonshine Distillery - 10 min walk - 0.9 km
  • Gatlinburg SkyPark - 12 min walk - 1.0 km
  • Gatlinburg Convention Center - 12 min walk - 1.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬13 min walk
  • ‪Sugarlands Distilling Co. - ‬13 min walk
  • ‪Puckers Sports Bar - ‬14 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬15 min walk
  • ‪Crockett's Breakfast Camp - ‬10 min walk

About this property

The Timber at Holly Branch

4-star hotel near Great Smoky Mountains National Park
There's a coffee shop/cafe on site. WiFi is free in public spaces. The Timber at Holly Branch also features concierge services, a fireplace in the lobby, and express check-out. Free self parking is available.

This 4-star Gatlinburg hotel is smoke free.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Built in 2023
  • Express check-out
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Coffee shop
The Timber at Holly Branch offers 14 accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Tempur-Pedic beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 55-inch LED televisions come with premium digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle tours
  • Concerts/live shows
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • No elevator (single-level property)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during February and March:
  • Dining venue(s)

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 24 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

The Timber at Holly Branch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 169 out of 195 reviews
Rating 8 - Good. 20 out of 195 reviews
Rating 6 - Okay. 3 out of 195 reviews
Rating 4 - Poor. 2 out of 195 reviews
Rating 2 - Terrible. 1 out of 195 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Tonya

Stayed 1 night in Dec 2025

8/10 Good

HALLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, very spacious and clean. It was hard to find the hotel, but a lady helped us 😊. The only downside was the breakfast I asked for French toast and it was something that they just threw in the microwave. If I knew I would choose another place for breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristen, Clarksville

Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! I highly recommend checking this local gem out. Within walking distance to downtown but just far enough away to have the quiet. Beautiful rooms, comfy beds, great continental breakfast. We will be staying again. Perfect for couples or small families.
Stayed 5 nights in Dec 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Adorable place to stay. Hosptiality was outstanding! Loved the room, location and the restaurant/bar. Will definitely stay there again.
Stayed 3 nights in Dec 2025

8/10 Good

Julianne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay at The Timber at Holly Brand was overall wonderful! The outdoor spaces, living areas, and bedroom were all well-maintained and inviting. The complimentary breakfast was a highlight, offering a great selection and served by friendly staff. The reason for my four-star rating is due to two issues: the bathrooms were not as clean as expected compared to the rest of the property, and the mini-split units (AC/heat) in the bedroom displayed an error code during the night, accompanied by a bright flashing LED light. Additionally, the mini-split system was somewhat confusing to operate, even with the provided instructions. We would 100% stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quaint boutique hotel close to downtown Gatlinburg. Our suite was nicely decorated and even had a Christmas tree in the living room. One thing to note, housekeeping is only provided upon request, which I had missed in my confirmation. However, we were fine. There were plenty of towels stocked and the trash bins were conveniently located. The queen size bedroom was a little "tight" around the bed but we made do. I would definitely recommend this hotel!
Stayed 4 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it so cute
Stayed 1 night in Dec 2025

10/10 Excellent

Kayla

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeannie

Stayed 1 night in Dec 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good drinks, and warm fires.
Stayed 1 night in Dec 2025

4/10 Poor

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, super clean, very comfortable. We love that is pretty close to the town but it makes you feel in a cabin in the middle of the woods but with cute amenities.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, cozy , modern and clean. The staff made the stay perfect!
Stayed 1 night in Nov 2025

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy rooms and territory overall. The stuff was very friendly. Location is perfect as well. Highly recommend this place!
Stayed 3 nights in Nov 2025

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was amazing especially Kesha.. She makes the best Lemon Drops! The room was spotless and the ambience was just right. Location is convenient and close to everything. I will definitely recommendTimber @ Holly Branch. The Adams’s Family!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was fabulous and we will definitely be back!!
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location. It's close enough to walk to the main attractions in Gatlinburg but far enough that you don't get the noise. The staff is very nice and helpful. We liked the fire tables in the courtyard for a cozy place to relax.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tammy

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Everything was beautiful. The rooms were in excellent condition. The staff was amazing and so accommodating. They had fireplaces in the entry way that ran consistently. Beautiful and quiet! We would definitely recommend this place to anyone.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Excellent stay everything was perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Excellent stay at the Timber at holly branch. Super cute property, quiet, rooms are amazing and cozy! Can’t wait to go back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nivia

Liked: Cleanliness, staff & service, property conditions & facilities
Beutiful and modern room!! We loved it
Stayed 1 night in Oct 2025

10/10 Excellent

Marci

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, and the staff was very friendly and helpful
Stayed 3 nights in Oct 2025