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Eastern And Oriental Hotel

5.0 star property
5-star luxury hotel near KOMTAR

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Photo gallery for Eastern And Oriental Hotel

Premier Suite | Balcony
View from room
Hallway
View from room
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10 Lebuh Farquhar, George Town, Penang, 10200
  • Place, Cheong Fatt Tze Mansion
    ‪5 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪9 min walk‬
  • Place, KOMTAR
    ‪17 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Writers Suite

Writers Suite

Writers Suite

  • Sea view
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Straits Suite King

Straits Suite King

Straits Suite King

  • Sea view
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Georgetown Suite King

Minibar, in-room safe, blackout drapes, iron/ironing board

Georgetown Suite King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | View from room

Studio Suite

9.6 out of 10
Exceptional
(34 reviews)
  • Sea view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 123 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite Twin

Studio Suite Twin

Studio Suite Twin

9.2 out of 10
Wonderful
(13 reviews)
  • Sea view
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite King

Superior Suite King

Superior Suite King

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite Twin

Superior Suite Twin

Superior Suite Twin

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite Two Queen Beds

Deluxe Suite Two Queen Beds

Deluxe Suite Two Queen Beds

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Suite Twin

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite Twin

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite Twin

Premier Suite Twin

Premier Suite Twin

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite King GF

Minibar, in-room safe, blackout drapes, iron/ironing board

Premier Suite King GF

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Twin GT

Minibar, in-room safe, blackout drapes, iron/ironing board

Premier Suite Twin GT

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Writers Suite Two Queen Beds

Writers Suite Two Queen Beds

Writers Suite Two Queen Beds

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Pinang Suite

Pinang Suite

Pinang Suite

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

  • Partial sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

George Town

Seaside stay .Your stay at this Downtown George Town hotel places you within 2 miles (3 km) of KOMTAR and Gurney Drive. Gurney Plaza and Penang Adventist Hospital are also within 3 miles (5 km).

What's nearby

  • Cheong Fatt Tze Mansion - 5 min walk - 0.5 km
  • Georgetown UNESCO Historic Site - 9 min walk - 0.8 km
  • Penang City Hall - 10 min walk - 0.9 km
  • KOMTAR - 17 min walk - 1.5 km
  • Gurney Drive - 4 min drive - 3.1 km

Getting around

  • Penang Sentral - 31 min drive
  • Penang Intl. Airport (PEN) - 29 min drive

Restaurants

  • ‪再三杯 zaisanbei - ‬2 min walk
  • ‪Mangga - ‬4 min walk
  • ‪Don Western & Grill - ‬2 min walk
  • ‪Sarkies Corner - ‬2 min walk
  • ‪Sood Bar - ‬2 min walk

About this property

Eastern And Oriental Hotel

5-star luxury hotel near KOMTAR
Eastern And Oriental Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 4 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square meters) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the luxury Eastern And Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town hotel.

  • 232 guestrooms or units
  • 16 levels
  • 2 buildings
  • 4 dining venues
  • 3 coffee shops
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 1885
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Eastern And Oriental Hotel offers 232 air-conditioned accommodations with minibars and espresso makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is open daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 60 for children
  • 3 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastern And Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 413 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 88 for adults and MYR 60 for children
  • Airport shuttle fee: MYR 374.22 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 413 per night
  • A facilities fee includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 2057-T

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Eastern And Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Irfan

Liked: Cleanliness, amenities, property conditions & facilities
An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kengatharan, Johns Creek

Stayed 4 nights in Dec 2025

10/10 Excellent

Yuet Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the room is spacious and well decorated. The staff is friendly and attentive. I also tried the spa facilities and the message was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely fantastic hotel. We stayed in the heritage wing and found the staff wonderful, the food delicious and the room kept clean and tidy. We will be returning to this gem.
Stayed 7 nights in Nov 2025

4/10 Poor

Lindsay

Disappointing stay. Property is definitely trading on its history and is in dire need of updating. Room issues were not addressed and breakfast was so poor that we went out instead. Assistant manager called once and then never followed up. Would not stay again and wouldn't recommend.
Stayed 3 nights in Nov 2025

8/10 Good

John Armstrong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at the E&O Penang and overall had a very good experience. The room itself was exceptionally clean, comfortable, and well kept. I needed a few extra items like towels, and although I had to ask, the staff responded quickly and efficiently, which I really appreciated. One area that could be improved is the food offering. The room service menu is quite limited, especially late at night. Arriving back at the hotel around 11:30pm to find the bars and restaurants closed left very few options, which was a little disappointing for a hotel of this standard. Some of the common areas, particularly around the pool and outdoor spaces, are starting to show their age and could benefit from a refresh. It would also be great to see more variety in the food choices across the hotel, especially more local Asian options. Overall, though, it’s a solid 4 out of 5 stay — classic, comfortable, and with excellent service when needed. With a few updates and broader dining options, it could easily reach a 5.
Stayed 4 nights in Nov 2025

10/10 Excellent

shaun

Stayed 4 nights in Nov 2025

10/10 Excellent

Shahid

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Clean spacious room. Delicious breakfast buffet. Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean room, staff excellent and breakfast buffet was amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Eng Chuan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The whole hotel was just so lovely, from the large room to the amenities and the bar and restaurarestaurant srestaurarestaurant
Stayed 1 night in Nov 2025

10/10 Excellent

Glynnis

Liked: Cleanliness, staff & service, amenities
Lovely room in a lovely setting in a very well run hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Junie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well preserved suites with great hospitality.
Stayed 1 night in Nov 2025

10/10 Excellent

Brett

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast.
Stayed 7 nights in Sep 2025

10/10 Excellent

BETTY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, million dollar view from room and restaurant
Stayed 2 nights in Sep 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing with a lot of options. The pool on the 6th floor was fantastic. Overall a brilliant hotel in a good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Henry Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy this great hotel
Stayed 8 nights in Sep 2025

10/10 Excellent

Jyotishima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing architecture and a feel of royalty
Stayed 4 nights in Sep 2025

10/10 Excellent

SRUTHI SAJI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the E&O, highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! A wonderful stay in one of my favourite places. I have visited before and will do so again!
Stayed 6 nights in Sep 2025

8/10 Good

Susanne Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and nicely appointed. Breakfast excellent. Staff very good. My stay was in Victory but friends stayed in Heritage and got a lot of add ons I didnt have access to. Overall a very pleasant experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hsu-Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage property with gorgeous, spacious rooms, huge and very clean bathrooms, and lovely lounges and cafes. The staff are wonderful. We enjoyed our stay very much.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique to stay in a luxury hotel that takes such good care of it’s guests and maintains the original elegance of the building
Stayed 3 nights in Aug 2025

6/10 Okay

BRIAN, Condell Park

Travelled with partner
Disliked: Cleanliness, staff & service
Staff in general not very friendly except the doormen and porters. Cockroach at noodle area at breakfast. Just not a welcoming vibe in general. I’m a platinum member with an established group of hotels and I forwent that to experience something different and I found the hotel to be nothing special. May have the laurels of being 140 years old but the welcoming is definitely not that.
Stayed 3 nights in Jul 2025