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Holiday Inn Express Flagstaff by IHG

2.5 star property
Hotel near Northern Arizona University in Flagstaff

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Photo gallery for Holiday Inn Express Flagstaff by IHG

Exterior
Outdoor pool, sun loungers
Standard Room, 2 Queen Beds
Free daily continental breakfast
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Hot tub
  • Pool
  • Housekeeping

Explore the area

View in a map
2320 E Lucky Ln, Flagstaff, AZ, 86004
  • Place, Northern Arizona University
    ‪3 min drive‬
  • Place, Flagstaff Medical Center
    ‪4 min drive‬
  • Place, Lowell Observatory
    ‪5 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (QAAN)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (QAAN)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Flagstaff

In Flagstaff .You'll find Northern Arizona University and West of the Moon Gallery within 2 miles (3 km) of this hotel. Flagstaff Symphony Orchestra and Flagstaff Visitor Center are also within 2 miles (3 km).

What's nearby

  • Northern Arizona University - 3 min drive - 2.7 km
  • Flagstaff City Hall - 3 min drive - 3.0 km
  • Walkup Skydome - 4 min drive - 3.8 km
  • Flagstaff Medical Center - 4 min drive - 3.4 km
  • Lowell Observatory - 5 min drive - 4.5 km

Getting around

  • Flagstaff Station - 8 min drive
  • Flagstaff Pulliam Field (FLG) - 10 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Culver's - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Holiday Inn Express Flagstaff by IHG

Hotel near Northern Arizona University in Flagstaff
Holiday Inn Express Flagstaff by IHG offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Flagstaff by IHG. For a fee, parking is available.

This Flagstaff hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 5 levels
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1987
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express Flagstaff by IHG offers 154 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 0.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flagstaff Holiday Inn Express
Holiday Inn Express Flagstaff
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff Hotel

Reviews

Holiday Inn Express Flagstaff by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

8/10 Good

Randy

Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Flagstaff

We decided to stop into Flagstaff as our daughter will be attending NAU in the fall. We wanted to check out the location and chose to stay overnight at this hotel. We were very impressed. The parking was great. The location was nice. The hotel and the room were all very clean! The room was very nice and quiet! We also had a great view of the mountains from our room window. The breakfast was great and the price was definitely within our budget. We will most definitely be back!! Thank you so much!
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia, El Paso

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the staff and the room was nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth, Walnut Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast with lots of options
Stayed 1 night in Jun 2025

10/10 Excellent

M. Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

reyna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst customer service

Horrible experience. Customer service was awful. Our room was dirty and took pictures to show manager. The only person that was helpful during our stay was Serenity.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Casa Grande

Liked: Amenities
Clean and quiet. Staff was good.
Stayed 1 night in Jul 2025

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower was strange. Bed a bit to soft. Curtain hard ti open
Stayed 1 night in Jul 2025

8/10 Good

Aledys

Liked: Amenities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Joyce Ann

Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service during check in
Stayed 1 night in Jul 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Marisa

Stayed 1 night in Jul 2025

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, had friendly employees and the breakfast had many choices. Additionally, the hotel was very near a Chick-Fil-A, Wal-Mart, and also a nice locally owned restaurant that I can recommend highly. Northern Pines on Butler Ave is very near the hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast great and had a lot of choices and the front desk staff were very nice and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

Delphina K

Stayed 5 nights in Jun 2025

10/10 Excellent

Tracy

Stayed 1 night in Jun 2025

2/10 Terrible

Dana

Staff was rudw and acted like we were a burden to check in!
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpets in room were dirty. Shower did not drain. Housekeeping did a poor cleaning job
Stayed 4 nights in Jun 2025

6/10 Okay

jean

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Beware your door could be left open from housekeep

My stay was not so good. After I came back to my room at 3 pm my door was ajar. The dead bolt was moved over so the door would not close. I understand this is how housekeeping works but how long had the door been left open? Anyone could have came in and stolen my valuables. I did call the front desk and explained what happened. I was put on hold so he could do a report. I eventually had to hang up because I had a meeting to attend. I waited 8 minutes before I hung up.
Stayed 1 night in Jun 2025

10/10 Excellent

Israelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2025