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Hotel Britannia Excelsior

Beachfront hotel near Menaggio Beach

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Photo gallery for Hotel Britannia Excelsior

Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Interior detail
Sundeck
2 restaurants, breakfast served

Popular amenities

  • Bar
  • All-inclusive
  • Parking available
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
Via Regina 41 - Cadenabbia, Griante, CO, 22011
  • Bellagio Port
    ‪13 min walk‬
  • Villa Melzi
    ‪16 min walk‬
  • Villa Serbelloni
    ‪18 min walk‬
  • Lugano (LUG-Agno)
    ‪46 min drive‬

Room options

View all photos for Double Room, Balcony, Lake View

View from room

Double Room, Balcony, Lake View

  • 17 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Triple Room, Lake View

View from room

Triple Room, Lake View

  • 17 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Lake View

View from room

Double Room, Lake View

  • 17 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

About the area

Cadenabbia

On the beach.At this hotel, you'll be steps from Cadenabbia Ferry Terminal and within a 15-minute walk of Villa Carlotta. Bellagio Port and Villa Melzi are also within 2 miles (3 km).

What's nearby

  • Villa Carlotta - 11 min walk - 1.0 km
  • Bellagio Port - 13 min walk - 2.1 km
  • Villa Melzi - 16 min walk - 2.3 km
  • Villa Serbelloni - 18 min walk - 2.5 km
  • Villa Melzi Gardens - 14 min drive - 3.7 km

Getting around

  • Varenna-Esino Station - 32 min drive
  • Lugano (LUG-Agno) - 72 min drive

Restaurants

  • ‪Bar Pasticceria Rossi - ‬17 min drive
  • ‪La Lanterna - ‬14 min drive
  • ‪Ristoro Forma & Gusto - ‬14 min drive
  • ‪Antichi Sapori - ‬17 min drive
  • ‪La Goletta - ‬17 min drive

About this property

Hotel Britannia Excelsior

Beachfront hotel near Menaggio Beach
Some rates at Hotel Britannia Excelsior are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a rooftop terrace, and a library are also featured at Hotel Britannia Excelsior. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Griante hotel is smoke free.

  • 192 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1830
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Britannia Excelsior offers 192 accommodations with safes and ceiling fans. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (surcharge)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 180 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Use of pool umbrellas and sunbeds is available for a surcharge.

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Britannia Excelsior
Britannia Excelsior Griante
Britannia Excelsior Hotel
Hotel Britannia Excelsior
Hotel Britannia Excelsior Griante
Hotel Britannia Excelsior Cadenabbia
Britannia Excelsior Griante
Hotel Britannia Excelsior Hotel
Hotel Britannia Excelsior Griante
Hotel Britannia Excelsior Hotel Griante

Hotel Britannia Excelsior Reviews

Reviews

6.4
Rating 10 - Excellent. 114 out of 997 reviews
Rating 8 - Good. 295 out of 997 reviews
Rating 6 - Okay. 316 out of 997 reviews
Rating 4 - Poor. 162 out of 997 reviews
Rating 2 - Terrible. 110 out of 997 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good , easy reach everywhere! Unlike ppl review online to said property run down ! Staff friendly ! Worth for the price
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Lovely location, disappointing customer service

Lovely location. Reception staff were quite unhelpful with information at check in and needed prompting eg what time is breakfast?, where is breakfast? Where is the lift? etc We stayed on a B&B basis only to find a couple of days later that they offered All Inclusive. This information would have been welcomed at check in, as we would have upgraded our stay but couldn’t when we requested as we had less than 3 days remaining. We had an incident during our stay and all I will say, as a result, is ensure you use the safe in your room for anything valuable. Overall a nice hotel but the management/staff could do with a refresher in customer service.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Staff & service
The historic buildind amazing view from the balkony
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the beautiful Lake Como! Very close and convenient to everything! The staff were great,parking was near by, the breakfast buffet was very good, lots of things to choose from. Great experience!
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

4/10 Poor

Love

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

maureen

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally try to be positive in my stay. But, the only positive thing from this hotel is the location. The rest was disappointment. The room was outdated and dirty impression as well as had unpleasant smell. Some staff were not very friendly. the breakfast was busy and food was not good. Uncooked bacon, eggs and sausages.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
The staff were lovely and the view of the lake and pool area was great. The hotel was very dated with old bathrooms and the lift felt like it would break down when you were using it. The breakfast was not good, would definitely not recommend paying for the breakfast.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Holiday
Stayed 4 nights in Aug 2019

4/10 Poor

Luca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rubber Seal from window was hanging off, Door handle for room door was loose. Pealed off paint fallen in shower. Your only given one key card. Staff knew little about the area. General room disrepair to the room. Would be good if staff gave the room a once over before guest arrives. Location was good and the room was clean.
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The building was beautiful, it is unkept, is in need of a major refurb. The staff were lovely but not enough of them, The carpets smelled of dampness5
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Great location, poor food

Como was an amazing location, the hotel was pretty much as described with an amazing pool on the lake. The downside to the hotel was the quality of the morning breakfasts. Had we known that this was an all inclusive resort (please note this wasn’t advertised as an all inclusive and we didn’t book it as that) we would not have stayed as the quality of food at an all inclusive is usually terrible. It very much catered to its audience and for that you can’t blame the hotel, it’s just not what we were expecting. However the pool facilities and the location to the ferry was brilliant.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Amazing pool with a great view. A bit disappointed with the hotel itself. Bed terribly uncomfortable, rooms outdated and in need of repairs. Do not be tempted with the all inclusive package, food is mediocre at best.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The rooms were outdated and tired looking. I had a fridge in the room which stank discussing. The upside however was the view from our balcony across the lake to Bellagio. Lots of local restaurants and small shops. Parking was difficult and not available on site.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is in dire need of renovation. It is practically falling apart. Breakfast area is like a canteen, very noisy and hectic. Rooms are very old with lots of wear and tear to the paintwork and stains on the chair. The one lift serving the 200+ rooms takes about 10 minutes to go from top to bottom. Free parking is claimed by the hotel, which is over 100m away, very unsafe and do not even attempt if you have a nice car. It is unpaved, very steep and full of potholes. Damaged my car. When I asked about the free parking I was then offered to pay €10 to park behind the hotel. Why would I do that when it is €7 per day to park in front of the lake in a much safer place. Probably the worst hotel I have stayed in and made what should have been a lovely trip to lake como a stressful ordeal. Do visit lake como however, as it is very beautiful, just don’t stay in this hotel. Avoid at all costs!
Stayed 2 nights in Aug 2019

6/10 Okay

Danielle

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor rooms and facilities. Good pool and bar

Basic rooms. Towels weren’t changed the entire week even though they were meant to be every 3 days. Which in my opinion isn’t regularly enough in the first place. Poor bathroom and toiletries. Tired room, dirty curtains and broken door/window. Pool and bar were great though! And with a platinum band (all inclusive) we had access to many restaurants and bars with great selection of food and drink!
Stayed 6 nights in Aug 2019

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Old hotel but charming. I wish they had early check in we arrived an hour before time and were not able to check in. Food was ok no complaints there but the lift did break down one evening and was fixed by morning.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I really wanted to seim in the pool. I picked hotel in part because of pool. Hours were so limited 10-6 pm. They wouldnt make an exception Disappointed in that.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room NOT suitable as Bedroom - for Brooms - couldnt swimg a Cat !
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jul 2019