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The Westin Guadalajara

4.5 star property
4.5-star luxury hotel near Expo Guadalajara, connected to the convention center

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Photo gallery for The Westin Guadalajara

Lobby lounge
Presidential Suite, 2 Bedrooms, City View
Lobby lounge
Presidential Suite, 2 Bedrooms, City View | Living room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Avenida de Las Rosas 2911, Guadalajara, JAL, 44530
  • Expo Guadalajara
    ‪2 min walk‬
  • Plaza del Sol
    ‪17 min walk‬
  • Minerva Roundabout
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | City view

Junior Suite, 1 Bedroom

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | City view

Presidential Suite, 2 Bedrooms, City View

  • 180 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

City view

Premium Room, 2 Double Beds

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View

City view

Premium Room, 1 King Bed, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

City view

Deluxe Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

City view

Deluxe Room, 2 Double Beds

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Guadalajara

Central Guadalajara getaway .Your stay at this Zona Expo hotel places you within 3 miles (5 km) of Plaza del Sol and Expo Guadalajara. Minerva Roundabout and US Consulate General Guadalajara are also within 3 miles (5 km).

What's nearby

  • Expo Guadalajara - 2 min walk - 0.2 km
  • Plaza del Sol - 17 min walk - 1.5 km
  • Minerva Roundabout - 3 min drive - 2.7 km
  • Avienda Chapultepec - 3 min drive - 3.1 km
  • US Consulate General Guadalajara - 5 min drive - 4.2 km

Getting around

  • 18 De Marzo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪Grill & Vine - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Tacos Chino Jr - ‬3 min walk
  • ‪El Memin Abastos - ‬7 min walk
  • ‪Bice - ‬4 min walk

About this property

The Westin Guadalajara

4.5-star luxury hotel near Expo Guadalajara, connected to the convention center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 4467 square feet (415 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Guadalajara. Parking is available for a fee.

This 4.5-star Guadalajara hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 21 levels
  • Meeting rooms
  • 4467 sq ft of conference space
  • 415 sq m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Guadalajara offers 221 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (MXN 210 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (MXN 210 per day); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 to 600 for adults and MXN 180 to 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Portable shower seat
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 35 per pet, per night
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 180 to 600 for adults, and MXN 180 to 600 for children
  • Fee for in-room wireless internet: MXN 210 per day (rates may vary)
  • Fee for in-room wired internet: MXN 210 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 210 per day (rates may vary)
  • Fee for wired internet in public areas: MXN 210 per day (rates may vary)
  • Valet parking fee: MXN 70.00 per day (in/out privileges)
  • Pet fee: MXN 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Guadalajara Westin
Westin Guadalajara
Westin Hotel Guadalajara
Westin Guadalajara Hotel
The Westin Guadalajara Hotel
The Westin Guadalajara Guadalajara
The Westin Guadalajara Hotel Guadalajara

The Westin Guadalajara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nirosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and very kind
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Love and enjoyed my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Hugo

Stayed 1 night in Jan 2025

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice property.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica, North Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
My room was not clean when I check in
Stayed 1 night in Dec 2024

2/10 Terrible

Jong Yoal

Stayed 3 nights in Aug 2024

10/10 Excellent

jorge

Stayed 1 night in Nov 2024

10/10 Excellent

Azalia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy bed, accommodating staff, and room service available. Enjoyed this stay.
Stayed 1 night in Oct 2024

6/10 Okay

PALOMA ROMANA

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Manuel, Huixquilucan

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, in front of convention center. Nice suite, clean and spacious. Many TV channels do not work. Rude lady greeter at restaurant. Nice and friendly registration staff. Restaurant food, average.
Stayed 2 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
One of the best Wales and GDL Good service, clean and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Rolando, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 4 nights in Nov 2024

8/10 Good

Jennifer B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

MISAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great food.
Stayed 3 nights in Oct 2024

6/10 Okay

Max

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bathroom had the door handle broken, the toilet paper holder falling apart and the room door had the security latch falling apart. I gave pictures to the front desk attendant and he didn’t even apologize. The staff at the breakfast restaurant was rude not friendly. The coffee at the coffee shop was awful. There’s nothing around the building. The bar doesn’t have food. Not a good place to stay.
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good sll
Stayed 3 nights in Sep 2024

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Aug 2024

6/10 Okay

duncan

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Westin Hotel. Home away from home

My stay was amazing. What a beautiful hotel! The room was spacious, clean and comfortable. Of course the bed, pillows made my sleep pleasurable. I will surely stay there again. And the restaurant was amazing.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness

Hotel Lost Electricity, No AC, No Lights.

The hotel lost power our first night there. They never restored the electrical power.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erwin

Stayed 2 nights in May 2024