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voco Guadalajara Neruda by IHG

4.0 star property
4-star hotel near Basilica de Zapopan

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Photo gallery for voco Guadalajara Neruda by IHG

Lobby
Standard Room, 2 Queen Beds (High Floor) | View from room
Interior
Bar (on property)
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Air conditioning

Explore the area

Map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630
  • Andares Shopping Center
    ‪4 min drive‬
  • Minerva Roundabout
    ‪5 min drive‬
  • Basilica de Zapopan
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Minibar, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed (Mid Floor)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Standard Room, 2 Queen Beds (Mid Floor) | View from room

Standard Room, 2 Queen Beds (Mid Floor)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

View from room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Guadalajara

Providencia stay.Your stay at this Providencia hotel places you within 3 miles (5 km) of Basilica de Zapopan and Minerva Roundabout. Andares Shopping Center and Telmex Auditorium are also within 3 miles (5 km).

What's nearby

  • Andares Shopping Center - 4 min drive - 3.8 km
  • Minerva Roundabout - 5 min drive - 3.5 km
  • Basilica de Zapopan - 5 min drive - 3.1 km
  • Telmex Auditorium - 6 min drive - 4.2 km
  • Expo Guadalajara - 7 min drive - 6.1 km

Getting around

  • Division del Norte Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive

Restaurants

  • ‪Meet Social Grill - ‬1 min walk
  • ‪Ojo de Agua - ‬4 min walk
  • ‪Café Barra Café - ‬2 min walk
  • ‪Bombona2828 - ‬1 min drive
  • ‪Santa Clara Providencia - ‬2 min walk

About this property

voco Guadalajara Neruda by IHG

4-star hotel near Basilica de Zapopan
There's a restaurant on site. Business amenities include 5 meeting rooms and coworking spaces. Event space at this hotel measures 980 square feet (91 square meters) and includes a conference center. The business-friendly voco Guadalajara Neruda by IHG also features a fitness center, room service (during limited hours), and discounted use of a nearby fitness facility. Parking is available for a fee.

This 4-star Guadalajara hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 980 sq ft of conference space
  • 91 sq m of conference space
  • Built in 2022
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Voco Guadalajara Neruda by IHG offers 104 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle storage
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per night, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
  • Covered self parking fee: MXN 80 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150. This property uses eco-friendly cleaning products. For guests' safety, the property includes window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda by IHG Hotel
voco Guadalajara Neruda an IHG Hotel
voco Guadalajara Neruda by IHG Guadalajara
voco Guadalajara Neruda by IHG Hotel Guadalajara

voco Guadalajara Neruda by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 235 out of 286 reviews
Rating 8 - Good. 37 out of 286 reviews
Rating 6 - Okay. 6 out of 286 reviews
Rating 4 - Poor. 2 out of 286 reviews
Rating 2 - Terrible. 6 out of 286 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ismelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service!
Stayed 4 nights in Feb 2025

10/10 Excellent

MAGDELENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing experience
Stayed 3 nights in Feb 2025

8/10 Good

Itzel, Houston

Stayed 4 nights in Feb 2025

10/10 Excellent

Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

What a wonderful experience. I highly recommend this hotel for staying. Great staff team. A tremendous customer service. More than 5 stars!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosa Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent! Top floor with an extraordinary view from the City of Zapopan. We did the upgrade to a bigger room on the top floor and it worth the price. The personnel very friendly and attentive. I thank you for getting our room ready for early checkup. We certainly will be back to this hotel.
Stayed 1 night in Jan 2025

8/10 Good

JULIAN

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in Dec 2024

10/10 Excellent

Nada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent and it exceed my expectations.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean and spacious rooms with an awesome balcony view. Hotel located in Providencia with multiple walkable restaurants. Driving distance to the main malls such as Andares and Landmark is within 15-20 minute. Definitely staying in Voco on my next visit to GDL.
Stayed 4 nights in Jan 2025

10/10 Excellent

Silvia

Liked: Cleanliness
Excelente hotel. Nos volveremos a hospedar aquí cuando volvamos a Guadalajara. Excelente atención, comida, y el hotel es hermoso.
Stayed 1 night in Jan 2025

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great food and friendly staff. My only complaint is the shower drain. It smelled a bit like sewer. Someone came in to look at it and took care of the problem a day later the smell came back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Pomposo

Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, cozy, and safe. The staff were pleasant and willing to assist. The staff at the restaurant where very attentive and polite. I will definitely return to this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Jossue

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel to anyone. Definitely staying here again
Stayed 7 nights in Dec 2024

2/10 Terrible

Cynthia

Disliked: Amenities
My hotel room smelled horrific and a dog barked the entire day. I would never stay there again. I was really disappointed. I notified the front desk and they didn’t do anything about it. I booked 2 nights but only stayed 1 night and left.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

ROBERT, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with many great dining options.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ruben tamayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax close to alot of places
Stayed 4 nights in Nov 2024

10/10 Excellent

Miguel

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024