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Staybridge Suites Hamilton Downtown by IHG

3.0 star property
3-star hotel near Art Gallery of Hamilton

Choose dates to view prices

Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Fridge, microwave, stovetop, coffee/tea maker
Exterior
Restaurant
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Place, Hamilton Convention Centre
    ‪3 min walk‬
  • Place, TD Coliseum
    ‪5 min walk‬
  • Place, McMaster University
    ‪10 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

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The price is CA $99
CA $120 total
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About the area

Hamilton

City center stay.Within a 10-minute walk of this Central Hamilton hotel, you'll find Art Gallery of Hamilton and Hamilton City Hall. Hamilton Convention Centre and TD Coliseum are also within half a mile (1 km).

What's nearby

  • Hamilton Convention Centre - 3 min walk - 0.3 km
  • Art Gallery of Hamilton - 3 min walk - 0.3 km
  • TD Coliseum - 5 min walk - 0.5 km
  • Mohawk College - 8 min drive - 2.5 km
  • McMaster University - 10 min drive - 5.1 km

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Coop Wicked Chicken - ‬3 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪La Luna - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

3-star hotel near Art Gallery of Hamilton
Staybridge Suites Hamilton Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 129 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2012
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Similar properties

Front of property - evening/night
Sheraton Hamilton Hotel
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $170
CA $200 total
includes taxes & fees
Nov 17 - Nov 18
Sheraton Hamilton Hotel

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Reviews

Staybridge Suites Hamilton Downtown by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 569 out of 1003 reviews
Rating 8 - Good. 266 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

Reviews

8/10 Good

Bonnie

Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk
Stayed 1 night in Jul 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely welcoming hotel.

The hotel staff were so welcoming and couldn’t do enough for us. We were staying from the UK to attend a best friends funeral. I had a handwritten note from Diana the guest manager and that meant the world to me. The hospitality staff in the breakfast room were so friendly and the choices of fresh food were excellent. A lovely friendly atmosphere in the whole of the hotel was appreciated during our stay. Special mention goes to Tina, hotel manager and Janice on reception xx We made a decision to cut our stay short due to the surrounding area. NO FAULT OF HOTEL AT ALL. I wish Tina the best as she battles this situation. Bless you Tina for all you do.
Stayed 4 nights in Aug 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very professional, friendly and gave great advice for eating options near the hotel
Stayed 1 night in Aug 2025

4/10 Poor

Ashleigh

Liked: Cleanliness
Disliked: Staff & service

Noise and drugs.

Downtown hamilton is FULL of drug users and im from oshawa. A den was right outside my window. I was on the 3rd floor. There are no lines to park on the blavard in front of the hotel so i didnt know it was parking. The entrance door stays locked bc of the sketchy nabourhood. The lobby is on the second floor. Additional 20 bucks to park in the parking garage under the building but there are no spot. But there is parking across the street in a different parking garage from the 4th floor and up. Yet i got a warning on my windshield for parking there? The staff was amazing. The room smelt steongly like vinigar and mildew but went away when i turned the ac off. Had to unplug it bc it was too cold and the controle pad didnt work. After all that and i was very pleased with how clean it was. Also how i had a full kitchen(staying one night so didnt need it). The noise of the city was absolutly insane. I had earplugs in as well as a noice machine on my phone on full blast and i could still hear the motercycles, emergency sirens, and crappy cars echoing off the buildings. Breafast was amazing but i was so tired. Great hotel honestly but super duper sucky location.
Stayed 1 night in Aug 2025

6/10 Okay

Chau-Hien

Travelled with family
Stayed 2 nights in Aug 2025

4/10 Poor

Mayank

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor location and rooms not well maintained.
Stayed 3 nights in Aug 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Noreen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being a thin mattress, the sofa bed was still comfortable. My only minor complaint would be the lack of privacy in the washroom. I was with a close friend, so it was no problem. But if I were with a romantic partner, the ability to hear everything happening in the washroom would have been a little awkward.
Stayed 2 nights in Aug 2025

8/10 Good

Natasha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot across the way was extremely hot (muchhotter than outside in the sun). I understand this is a separate property to solve limited parking available onsite, but it was very uncomfortable.
Stayed 1 night in Aug 2025

2/10 Terrible

FRED, Etobicoke

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The king bed mattress is very very bad, parking is trouble limited and you have to park in the building cross the street and 4th floor and up, very bad area homeless, very noisy and windows is not soundproof cars racing,the rooms smell bad, the water in the shower very very very bad no water no pressure, lights in the rooms is very very poor, the keys they keep not working for the rooms?????? You have to keep going to reception to fix, no fans in the bathroom??????? Bathroom sink is plugged??????
Stayed 2 nights in Aug 2025

6/10 Okay

Patricio

Travelled with partner
Liked: Staff & service, property conditions & facilities
It's close to Hess.
Stayed 1 night in Jul 2025

10/10 Excellent

Daria

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean, friendly staff. Secure underground parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff. Very close to St Joseph Hospital. Lovely buffet breakfast, dining room and large outdoor patio.
Stayed 1 night in Jul 2025

8/10 Good

Alicia

Stayed 1 night in Jul 2025

10/10 Excellent

Sounds

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet. Enjoyed the space in our 2 bedroom suite. Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Suite had ample space and was very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great-nothing too much trouble! Room very clean. Beds could be more comfy but staff make up for it!! Thanks guys.
Stayed 1 night in Jul 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous, especially the staff. It was extremely clean and modern. Our spacious guest room had an interesting layout. The outside patio was pretty with plants, flowers and nice outdoor furniture. Several times we walked to nearby Hess Village, a neighbourhood close by that offered a variety of restaurants. We enjoyed several great meals on the patios in this quaint community. Staybridge Suites should feature Hess Village in their local information.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yacine

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer, Mississauga

Stayed 1 night in Jun 2025