Home2 Suites By Hilton Harrisburg East offers its guests an indoor pool and a fitness center. There's an onsite business center. Free breakfast is served daily. Free self parking is available.
Clean, updated and great amenities. The staff was incredibly friendly and definitely went above and beyond. The front desk coordinator helped me carry my groceries upstairs. So very kind and she definitely went above and beyond.
The parking was great. Easy access to the hotel. Staff was great. Although there was a lot of noise coming from the room next to me. Also, there was a immense amount of black hair everywhere in my room. Wasn't clean well from the last guest. Hair on the counters bathroom and bed area.
The hotel is great, brand new so everything is still in great condition. Our only complaint is the room was FREEZING the whole time. We kept adjusting the control on the wall to no avail and attempted to change the wall unit. The last morning we accidentally pushed a button on the wall unit and held it down and then the temp changed đĄ not sure why it had to be so difficult, and why there were no instructions. Also I scanned the QR code for hotel info and everything said "fill in the blank here"
My children, grandchildren and I was there to celebrate my husbandâs life. Tracey went above and beyond to make sure our accommodations were in order. She managed to get our rooms close together.
This was absolutely perfect for our stay and to get to Hershey Park. The room was clean and it was larger than most.
I definitely stay here again if traveling to Hershey park..
They had to switch rooms for us due to maintenance issues. Since there were 6 of us, they gave us an additional room and reimbursed us for our stay. They went above and beyond to accommodate us. We will definitely use Home 2 Suites for future stays. Thank you!!
We've stayed in many Home2 Suites and find this one in Harrisburg subpar. It seems like the contractor forgot the insulation everywhere. From toilets flushing above to "entertaining" sounds in the next room to whistling in the hallway. It was a very noisy stay.
Also, the bedside sconce covers were on the floor, there was no TV remote and the thermostat batteries were dead.
I cannot rave about this hotel enough! From the friendly staff, the clean rooms, the nice pool/gym and the breakfast were all what was expected and more! Iâm not sure if this is a new hotel or renovated however, the staff was excellent. We had a mishap with the only car key that we had and the maintenance man there went above and beyond to help us get a mobile locksmith! The front desk agent was kind enough to extend our checkout time, for a brief time until they were able to get us into our car, so my elderly aunt and mother and infant, did not have to sit outside in the sun and heat. The manager on duty was also very pleasant to speak with in regards to the hotel and staff. We will definitely be back if ever we are in the area.!!!
This hotel was fairly new and in good condition. The room was spacious and comfortable for the lost part, but general concerns included;
-Noise levels-thumping/stumping/banging sounds could be heard all hours of the day
-House keeping was barely non-existent. After about three days we had to request for our room to be cleaned and âcleaningâ only involved making the bed and dumping the trash. Our floor was never swept or cleaned the 7 days we were there. At one point someone placed a âdo not disturbâ tag on our door (we didnât do that), and it appeared as if our bathroom was used when we were gone.
Overall it was not a horrible stay but I would honestly be hesitant to stay there again or recommend this property to someone else.
Friendly staff. Stayed here for my daughters birthday weekend at Hershey Park and Chocolate World. 20 min away. Easy drive there. Would stay here again