4.7 out of 5

"Absolutely the best I couldn’t have had a better stay anywhere else thanks for hospitality " More

By a verified traveller on Mon 26 Mar 2018

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Hotel Description

Enjoy the spa at this 3.5-star Lancaster hotel

In Lancaster

With a stay at this Lancaster hotel, you'll be steps from Heritage Center Museum of Lancaster County and Lancaster Quilt & Textile Museum. Central Market and Fulton Theater are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. There's a fitness center on site, and a 24-hour front desk and a snack bar/deli are also provided.

Comfy beds, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 297 guestrooms also offer pillowtop beds and LCD TVs with cable channels. Other amenities include WiFi, wired Internet, and room service.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$189 per night

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Corner

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lancaster Marriott at Penn Square ratings based on 17 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lancaster Marriott at Penn Square

Everyone (4)
4 out of 5
Just a one night stay...booked, in part, because it said they had a pool and spa, but there was no spa (hot tub), just a spot where there might have been one. Staff very helpful when we had a wifi problem, lovely service at breakfast, helpful, patient doorman. Room could be spiffier--(ink) spots on carpet right near bed, etc... Bed was very comfy--nice coffee service. Good downtown location!

Posted by , from Long Island, NY on 14 Sep. 2018

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5 out of 5
Absolutely the best I couldn’t have had a better stay anywhere else thanks for hospitality

Posted by on 26 Mar. 2018

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3 out of 5

No AARP Discount

We used Travelocity to book our room. Set to pay on arrival. Hotel refused to honor our AARP discount "because we booked through Travelocity.

Posted by , from Ohio on 9 Jul. 2017

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4 out of 5

Rainy weekend in Lamcaster

Lancaster Marriott is In the center of everything. We parked the car and walked everywhere all weekend. Two weddings and a prom going on simultaneously and not noisy, overcrowded or invasive to our privacy. Lots of great restaurants a stone's throw from the restaurant and we saw a great show at the Fulton!

Posted by , from Philadelphia on 8 May 2017

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4 out of 5

Nice STay and Nice hotel

Cons: No free Internet
All of the staff were friendly and helpful. The rooms were clean. The bed was comfortable, but I had a hard time sleeping on it, could just be me though. My only complaint is that there was no free wi-fi. Breakfast buffet was excellent, and a great variety.

Posted by , from Carteret, NJ, USA on 30 Aug. 2012

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5 out of 5

Wonderful experience and top class customer service!

Pros: Quiet, customer service, complimentary snacks
My wife and I stayed here on our wedding night. We were quickly checked in and actually upgraded with complimentary snacks due to the occasion. Room was impeccable, and food delicious (snacks and breakfast). The customer service was on point and personable. Highly recommend and will be staying here again.

Posted by on 28 Aug. 2012

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5 out of 5

Very happy with this beautiful hotel.

Pros: Close restaurants, on the square in lancaster
The hotel was modern and very beautiful. The outside facade of the hotel was original to a very old building I used to frequent with my mother when I was growing up in Lancaster. At that time, it was one of the finest department stores in PA, and the Marriott kept the facade exact to the original - which was quite old 40 years ago! Lovely experience, and would definitely recommend the hotel.

Posted by , from Near Houston, TX on 11 Jul. 2012

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5 out of 5

Perfect hotel in the center of town with a beautiful view!

Loved the view from our room. Staff vey friendly. Great restaurant and room service. Large comfy room.

Posted by , from California, USA on 25 Apr. 2012

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5 out of 5

A very comfortable place to stay

Pros: Close restaurants
Cons: No free Internet
This Marriott is perfectly located at Penn Square, with so much in walking distance. The pool area was the best we've ever seen at a hotel. Definitely worth a visit.

Posted by , from Glenside, PA on 30 Dec. 2011

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5 out of 5

Would stay again--great hotel.

Pros: Close restaurants, Quiet
The desk staff were helpful and checked me in and out quickly. The room itself was good-sized and comfortable, and had a view of the main square. It was clean, comfortable, and well-suited for a business-type trip (my trip was just for pleasure) with a desk ready for computers and peripherals. It was quiet as well. I would stay here again.

Posted by , from Philadelphia, PA, USA on 16 Nov. 2011

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About the Lancaster Marriott at Penn Square

Location 25 South Queen Street, Lancaster, PA 17603

Renovations + Closures

The property is renovating until 31 August 2019 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Lancaster Marriott at Penn Square offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room. Public spaces have WiFi for a fee. Event space at this hotel measures 72,207 square feet (6708 square meters). A fitness center, spa services, and gift shops/newsstands are also featured at the business-friendly Lancaster Marriott at Penn Square. For a fee, parking is available. This 3.5-star Lancaster hotel is smoke free.

  • 1 building
  • 297 guestrooms or units
  • 19 levels
  • 72,207 sq ft of conference space
  • 6708 sq m of conference space
  • Dining venue
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Harrisburg, PA (MDT-Harrisburg Intl.) (52.6 km / 32.7 mi)
  • Train station: Lancaster Station (1.9 km / 1.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Lancaster Marriott at Penn Square offers 297 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. This Lancaster hotel provides wired and wireless Internet access for a surcharge. 37-inch LCD televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy continental breakfast for a fee.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 14.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 3.95 per hour (rates may vary)
  • Self parking fee: USD 19.00 per day
  • Valet parking fee: USD 35.00 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.