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Holiday Inn Kalamazoo West by IHG

3.0 star property
3-star hotel near Western Michigan University

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Photo gallery for Holiday Inn Kalamazoo West by IHG

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
1 bedroom, premium bedding, pillowtop beds, in-room safe
Daily cooked-to-order breakfast for a fee
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Western Michigan University
    ‪5 min drive‬
  • Kalamazoo College
    ‪7 min drive‬
  • James W. Miller Auditorium
    ‪7 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Daybed, Walk-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Living Area)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Kalamazoo

In Kalamazoo .At this Kalamazoo hotel, you'll be within 3 miles (5 km) of Western Michigan University and 6 miles (10 km) of Kalamazoo College. James W. Miller Auditorium and Kalamazoo Valley Museum are also within 6 miles (10 km).

What's nearby

  • Oasis Hot Tub Gardens - 3 min drive - 4.6 km
  • Western Michigan University - 5 min drive - 4.7 km
  • Kalamazoo College - 7 min drive - 6.1 km
  • James W. Miller Auditorium - 7 min drive - 7.2 km
  • Kalamazoo State Theatre - 9 min drive - 8.2 km

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Steak 'n Shake - ‬12 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Holiday Inn Kalamazoo West by IHG

3-star hotel near Western Michigan University
Holiday Inn Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. The business-friendly Holiday Inn Kalamazoo West by IHG also features a vending machine, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Kalamazoo hotel is smoke free.

  • 130 guestrooms or units
  • 2400 sq ft of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Kalamazoo West by IHG offers 130 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Holiday Inn Express and Suites Kalamazoo West by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 717 reviews
The price is CA $167
CA $192 total
includes taxes & fees
Jul 13 - Jul 14
Holiday Inn Express and Suites Kalamazoo West by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West By Ihg
Holiday Inn Kalamazoo West by IHG Hotel
Holiday Inn Kalamazoo West an IHG Hotel
Holiday Inn Kalamazoo West by IHG Kalamazoo
Holiday Inn Kalamazoo West by IHG Hotel Kalamazoo

Holiday Inn Kalamazoo West by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 206 out of 412 reviews
Rating 8 - Good. 97 out of 412 reviews
Rating 6 - Okay. 41 out of 412 reviews
Rating 4 - Poor. 30 out of 412 reviews
Rating 2 - Terrible. 38 out of 412 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
It was a nice hotel but we were out of electric and they didn't tell us until we were check and moved in they didn't either so they're restaurant was closed. We needed a hotel with restaurant. Breakfast was fruit, bread and cereal
Stayed 2 nights in May 2025

8/10 Good

Frank

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Every member of the staff I came across was very kind and helpful. No complaints about the hotel itself. I was very impressed with the friendliness of the staff.
Stayed 1 night in Apr 2025

8/10 Good

Johnny

Stayed 1 night in Apr 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No continental breakfast. Stayed here w a school sport team and had to go into town to feed everyone instead of $13 breakfast at the restaurant in the hotel. Cable was out. Not the fault of the hotel, but nothing to notify us (I had to ask how to get the tv to work), and even after that not a mention of a credit/ discount anything for the inconvenience.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Marco

Stayed 1 night in Mar 2025

10/10 Excellent

katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Always enjoy staying here.
Stayed 1 night in Feb 2025

4/10 Poor

juan

Stayed 3 nights in Mar 2025

8/10 Good

Janell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Britteny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
Rooms were updated and modern
Stayed 1 night in Feb 2025

10/10 Excellent

Jacquese

Stayed 1 night in Feb 2025

10/10 Excellent

Don

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the friendly staff at check in and out as well as the food service staff. Very nice and friendly. Our room was nice and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - very helpful check ins
Stayed 1 night in Jan 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was very nice people where friendly just didn’t like the fact there was no free breakfast for that nice of a place should offer free breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Stayed 1 night in Dec 2024

2/10 Terrible

Frank

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Front desk attendant from HELL

Our stay was interrupted at 2 am by the front desk attendant banging and shouting at the room across the hall from ours. trying to evict the guest. This continued off and on for about an hour and when I questioned him in the morning as we were checking out " I was told it's not of our concern"! This was totally unacceptable!
Stayed 1 night in Dec 2024

8/10 Good

wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was awesome the stay was grate just waiting for my deposit back been over 5 hours haven't received it back to my card yet
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cecily

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was great resolving issues
Stayed 1 night in Dec 2024

4/10 Poor

Jose

Business traveller, Travelled with partner
Easy access, close to restaurants, quiet, clean and of the 3 times we have stayed here from texas the staff we have delt with is super friendly and attentive.. this is our go to hotel when in Kalamazoo!
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet place for a restful stay
Stayed 1 night in Dec 2024