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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property
3.5-star hotel near Crown Center

Choose dates to view prices

Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Interior
Suite, 1 King Bed with Sofa bed, Accessible (Comm)
Exterior
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Gym

Explore the area

View in a map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Place, Crown Center
    ‪3 min walk‬
  • Place, T-Mobile Center
    ‪13 min walk‬
  • Place, Kansas City Convention Center
    ‪16 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, down comforters, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(45 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

1 bedroom, down comforters, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, down comforters, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kansas City

Heart of Kansas City.Within a 10-minute walk of this Crossroads Arts District hotel, you'll find Crown Center and LEGOLAND® Discovery Center. T-Mobile Center and Kansas City Convention Center are also within 3 miles (5 km).

What's nearby

  • Crown Center - 3 min walk - 0.3 km
  • Science City at Union Station - 8 min walk - 0.7 km
  • LEGOLAND® Discovery Center - 10 min walk - 0.9 km
  • T-Mobile Center - 13 min walk - 1.1 km
  • Kansas City Convention Center - 16 min walk - 1.4 km

Getting around

  • Crossroads Tram Stop - 5 min walk
  • Kansas City Union Station - 8 min walk
  • Kansas City International Airport (MCI) - 28 min drive

Restaurants

  • ‪Jack Stack Barbecue - Freight House - ‬6 min walk
  • ‪Up-Down - ‬6 min walk
  • ‪Green Lady Lounge - ‬4 min walk
  • ‪Brewery Emperial - ‬6 min walk
  • ‪The Wise Guy - ‬4 min walk

About this property

Hotel Indigo Kansas City - The Crossroads by IHG

3.5-star hotel near Crown Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Indigo Kansas City - The Crossroads by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 81 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Exterior

Hotel Indigo Kansas City Downtown by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,001 reviews
The price is CA $170
CA $205 total
includes taxes & fees
Nov 2 - Nov 3
Hotel Indigo Kansas City Downtown by IHG

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads an IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent hotel located near memorial and train station. Nice rooms.
Stayed 1 night in Jun 2025

4/10 Poor

Lizla

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was okay. Something seemed off with this place. The location was good. Rooms were spacious and clean. The biggest disappointment was the lack of restaurant service. We didn’t even attempt eating breakfast after seeing how unclean the area was. The bar was dirty and seemed to be used like storage. At check in the man at the bar looked sketchy. Something seemed off with staff who were working. We would not stay here again especially with what we paid. Find another location.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Carrie

Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel and staff. Valet was on point , worth paying for parking. Breakfast was decent, could be a little better since it's the only meal served. PS: paid for breakfast everyday. Snacks in the hotel lobby were horrible in our opinion. Bar awesome also. Overall really nice hotel that was clean and quiet for where it is. Biggest issue was the bed quality. It felt like someone had blown the center out of the bed. No support.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it’s so close to everything we wanted to do and places we wanted to go. Staff was awesome and our room was super quiet and clean. Very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was super friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Shaunmesha, Frisco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Tei

Stayed 1 night in Jun 2025

4/10 Poor

Sara

Business traveller
Disliked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
A portion of my room's ceiling was 15 feet high, the most spacious-feeling hotel room I've ever had.
Stayed 2 nights in May 2025

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. The neighborhood had good restaurants within walking distance, though not many people around.
Stayed 2 nights in May 2025

10/10 Excellent

Genevieve

Stayed 3 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking was great. Street parking was limited. I recommend using valet parking so that your vehicle will be safely parked in their parking garage. Hotel staff were very friendly and helpful.
Stayed 1 night in May 2025

8/10 Good

David

Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jaemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place in downtown. If you are a light sleeper the traffic noise at night will keep you awake. Nice to have a bar inside, but wish they served food more than breakfast. Every employee interaction was polite and friendly . Super clean
Stayed 1 night in May 2025

10/10 Excellent

Christina, Masovian Voivodeship

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rocco

Stayed 2 nights in May 2025

10/10 Excellent

Katt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location. Clean. The staff on arrival (Ozzy and Alberto) were outstanding. My room (on the backside so I’m told) was subject to the noise of passing trains all night long. The staff on the day before my departure were not so gracious nor the barman who wanted to charge me $25:00 for a small bottle of wine from the concession kiosk. But, other than this I would stay here again but in a room on the front or middle.
Stayed 4 nights in May 2025

8/10 Good

Therese

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025