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InterContinental Kansas City at The Plaza by IHG

4.0 star property
4-star hotel near Fountain of Neptune

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Photo gallery for InterContinental Kansas City at The Plaza by IHG

Exterior
Exterior
Breakfast, lunch and dinner served
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪10 min walk‬
  • Place, Kemper Museum of Contemporary Art
    ‪14 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior King Suite with Balcony

Premium bedding, down comforters, in-room safe, desk

Junior King Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Balcony and Plaza View

Combined shower/tub, free toiletries, hair dryer, bathrobes

King Suite with Balcony and Plaza View

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic King Room with Balcony

Premium bedding, down comforters, in-room safe, desk

Classic King Room with Balcony

8.2 out of 10
Very good
(56 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room with Plaza View and Balcony

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium King Room with Sofa Bed and Balcony - Plaza View

8.6 out of 10
Excellent
(18 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Balcony

Premium bedding, down comforters, in-room safe, desk

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down comforters, in-room safe, desk

Classic Room

8.2 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony (Plaza View)

  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Balcony (Plaza View)

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Balcony and Plaza View

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium King Room with Balcony and Plaza View

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, Multiple Beds, Balcony (Plaza View)

7.0 out of 10
Good
(14 reviews)
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Plaza View

View from room

Classic Concierge King Room with Plaza View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

Premium bedding, down comforters, in-room safe, desk

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(34 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

Premium bedding, down comforters, in-room safe, desk

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(33 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom Suite with Balcony

Premium bedding, down comforters, in-room safe, desk

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

AC Hotel Kansas City Plaza

Midtown - Westport
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 1,002 reviews
The price is CA $130
CA $158 total
includes taxes & fees
Jan 19 - Jan 20
AC Hotel Kansas City Plaza

About the area

Kansas City

Sunset Hill stay.Within a 10-minute walk of this Sunset Hill hotel, you'll find Fountain of Neptune and JC Nichols Memorial Fountain. Kemper Museum of Contemporary Art and Kansas City Art Institute are also within 2 miles (3 km).

What's nearby

  • University of Missouri-Kansas City - 10 min walk - 0.9 km
  • Kansas City Art Institute - 13 min walk - 1.1 km
  • Kemper Museum of Contemporary Art - 14 min walk - 1.2 km
  • Nelson-Atkins Museum of Art - 16 min walk - 1.4 km
  • University of Kansas Medical Center - 4 min drive - 2.9 km

Getting around

  • Kauffman Center Tram Stop - 8 min drive
  • Kansas City Union Station - 15 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • ‪Cooper's Hawk Winery & Restaurant - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Shake Shack - ‬7 min walk
  • ‪Kona Grill - ‬5 min walk
  • ‪The Granfalloon - ‬7 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

4-star hotel near Fountain of Neptune
InterContinental Kansas City at The Plaza by IHG offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza by IHG. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 371 guestrooms or units
  • 11 levels
  • 2 buildings
  • 29000 sq ft of conference space
  • 2694 sq m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior
Hilton Kansas City Country Club Plaza
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,141 reviews
The price is CA $172
CA $207 total
includes taxes & fees
Jan 19 - Jan 20
Hilton Kansas City Country Club Plaza

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 546 out of 1056 reviews
Rating 8 - Good. 221 out of 1056 reviews
Rating 6 - Okay. 140 out of 1056 reviews
Rating 4 - Poor. 88 out of 1056 reviews
Rating 2 - Terrible. 61 out of 1056 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Only one person at the desk to check in guests. Waited 15-20 minutes in line. Person was nice, however more staff is needed for a hotel with rooms at this price point. I will look to stay at another hotel comparably priced on future trips.
Stayed 1 night in Dec 2025

6/10 Okay

Leanne

Liked: Staff & service
Bedding was dirty. Only one employee at the reception after 5:00, which isn’t adequate for a large hotel like this. No answer when you call reception - mailbox full. What would happen in an emergency? Hotel management…hire more people!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, clean and spacious room with a great view of the Plaza.
Stayed 1 night in Oct 2025

10/10 Excellent

A. David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

julie

Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had just a quick 1 night stay but I was very impressed by the friendly staff, cleanliness of the rooms and facility. The restaurant had an amazing breakfast buffet and get servings for lunch also. A absolute must stay the next time we are in KC
Stayed 1 night in Oct 2025

8/10 Good

Grant

Liked: Staff & service, property conditions & facilities
Hair in toilet and trash under table in room.
Stayed 4 nights in Sep 2025

2/10 Terrible

Schuyler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall rating for this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Valeria

Stayed 2 nights in Jul 2025

6/10 Okay

ASHLEY

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Room was good. Some staff were kind, some staff were pretentious.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated hotel in need of much need overhaul. Front desk/check in person not friendly. Recently in Colorado last weekend and they were more friendly than here and that is disappointing because Colorado is typically worthless. Probably due to the fact that this location had more AA working and they tend to be less friendly to white people overall
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 3 nights in Sep 2025

8/10 Good

Madeline

Travelled with group
Liked: Staff & service
R
Stayed 1 night in Sep 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Aug 2025

2/10 Terrible

Erin

Travelled with family
Liked: Cleanliness
Paid for a suite and got down graded. No refund from the property or Expedia
Stayed 1 night in Sep 2025

8/10 Good

Jon

Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming check-in. Beautiful room with Plaza view. It's always a treat to stay at the Intercontinental.
Stayed 1 night in Sep 2025

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Penni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

alisa

Travelled with family
Liked: Staff & service, room comfort

Nice property!

Walking distance to the plaza shops, great in house restaurant and coffee shop, room service was awesome.
Stayed 1 night in Aug 2025