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The Westin Kansas City at Crown Center

4.0 star property
4-star hotel near Hallmark Visitors Center

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Photo gallery for The Westin Kansas City at Crown Center

Property amenity
Property amenity
Reception
View from property
Club Suite, 1 Double Bed, City View (View) | Living room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 E Pershing Rd, Kansas City, MO, 64108
  • Place, Crown Center
    ‪1 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪2 min walk‬
  • Place, Hallmark Visitors Center
    ‪5 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(47 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(60 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

Westin, Room, 1 King Bed

Westin, Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

Westin, Room, 1 King Bed

Westin, Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

Club Suite, 1 Bedroom (SW-M) | Lounge

Club Suite, 1 Bedroom (SW-M)

  • 140 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

Club Suite, 1 Bedroom (SW-M) | Living room

Club Suite, 1 Bedroom (SW-M)

  • 183 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom (SW-M)

Royal Suite, 1 Bedroom (SW-M) | Living room

Royal Suite, 1 Bedroom (SW-M)

  • 183 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed, City View (View)

Club Suite, 1 Double Bed, City View (View) | Living room

Club Suite, 1 Double Bed, City View (View)

  • 246 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed, City View (View)

Presidential Suite, 1 Double Bed, City View (View) | Living room

Presidential Suite, 1 Double Bed, City View (View)

  • 246 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Interior

Hotel Indigo Kansas City - The Crossroads by IHG

Crown Center District
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,007 reviews
The price is CA $176
CA $227 total
includes taxes & fees
Mar 22 - Mar 23
Hotel Indigo Kansas City - The Crossroads by IHG

About the area

Kansas City

Crown Center District stay.With a stay at this Crown Center District hotel, you'll be within half a mile (1 km) of Hallmark Visitors Center and 2 miles (3 km) of T-Mobile Center. Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art are also within 3 miles (5 km).

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 2 min walk - 0.2 km
  • SEA LIFE Kansas City Aquarium - 2 min walk - 0.2 km
  • Hallmark Visitors Center - 5 min walk - 0.5 km
  • Science City at Union Station - 6 min walk - 0.6 km

Getting around

  • Union Station Tram Stop - 3 min walk
  • Kansas City Union Station - 4 min walk
  • Kansas City International Airport (MCI) - 30 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬10 min walk
  • ‪Burnt End BBQ - ‬3 min walk
  • ‪One East Urban Bar + Kitchen - ‬1 min walk
  • ‪Town Topic Hamburgers - ‬14 min walk
  • ‪Panera Bread - ‬3 min walk

About this property

The Westin Kansas City at Crown Center

4-star hotel near Hallmark Visitors Center
As a guest of The Westin Kansas City at Crown Center, you'll find an outdoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 32 meeting rooms, and limo/town car service. Event space at this hotel measures 54149 square feet (5031 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Kansas City at Crown Center. For a fee, parking is available.

This 4-star Kansas City hotel is smoke free.

  • 1 building
  • 724 guestrooms or units
  • 18 levels
  • 54149 sq ft of conference space
  • 5031 sq m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Hilton Kansas City Country Club Plaza
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,164 reviews
The price is CA $149
CA $180 total
includes taxes & fees
Mar 22 - Mar 23
Hilton Kansas City Country Club Plaza

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services
  • Video game console

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 33.29 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 33.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
My stay would have been better if there wasn’t marijuana smell on my floor , I was sick at my stomach and a migraine for two days. I called twice to the front desk, FINALLY the night manager said I’ll move you, which I had to do by MYSELF. I was hoping for a little more than what I received for the inconvenience, perhaps a free night stay off my bill. For the amount I spent on my room at least they could have done was a night or two compensation. I mean come on, I was missable for two days. This is my second year coming and would like to come back next year, but I’m hoping I get treated better and with a better view than I had the first 3 days I had, Sat and Sun nights were better and the view was beautiful looking over the square with the lights. I’m just hoping that I’m treated better next year.
My room I was moved to AFTER I was sick for 2-3 days
My view from my room on the 6th floor with the horrible marijuana smell. Sick @ stomach and migraine for 3 days
Stayed 4 nights in Nov 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service
Westin crown Center has lovely service and is close to everything.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2025

2/10 Terrible

Alysha

Stayed 3 nights in Nov 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities
Everything was Excellent. This was my 1st time staying there and I had a Wonderful time. Even joking around with the Hallmark Stars security guards. Thank you for helping me have a Wonderful Birthday/Christmas present to myself ever ❤️
Stayed 3 nights in Nov 2025

10/10 Excellent

Carrie, Springfield

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everyone was so helpful and polite during our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lavetta

Liked: Cleanliness, staff & service, amenities
Staff was very helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, kind staff. Staying literally in the mall was quite amazing
Tunnel to convention center
Stayed 3 nights in Nov 2025

4/10 Poor

roger

Too expensive, bad check-in experience and no amenities.
Stayed 3 nights in Nov 2025

8/10 Good

Terri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful throughout the four days I was there. The room was comfortable and clean. The only concern I had was there was no one to help me navigate my large bags upon checkin or checkout. Thankfully my kind taxi driver assisted each time.
A view of the link
The view from my room
The view from my room
Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room
Stayed 1 night in Nov 2025

6/10 Okay

Daisy

Liked: Cleanliness
The bathroom shower could have been better. You can smell the sewage whenever you flush the toilet.
Stayed 3 nights in Nov 2025

6/10 Okay

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is incorrect to call what they have "room service." It is restaurant delivery, in takeout boxes, priced as if it's room service. The pizza was the kind you microwave in a gas station. The beds were nice. Parking is inconvenient.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristi

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and organized
Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Oct 2025

4/10 Poor

Becky

Disliked: Property conditions & facilities, room comfort
How horrible to have a workout room when we didn’t know or request. Little furniture and cumbersome treadmill. Room was old school typical Marriott. Old toilet, lighting. Clean but stayed in better courtyards.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Breanna

Stayed 2 nights in Oct 2025

4/10 Poor

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, with professional staff and clean facilities. Easy walk to Union Station and situated nicely in downtown Kansas City
Stayed 2 nights in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many options for dining and shopping. A very convenient location for the mueseum and other activities! The parking was somewhat confusing but our trip was abit last minute so we were unable to research before our stay. The front were so accommodating and kind!
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely WONDERFUL staff!! Extremely friendly and accommodating. We will definitely return.
Stayed 1 night in Oct 2025