Comfort Inn Lansing West offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. The business-friendly Comfort Inn Lansing West also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.
Tub clogged, showered in 4 inches of water. Dated. Small (double) beds and small toilet. Old smoke smells and very new and overpowering weed smells. Worst thing was every time I returned to my room my keys would not work and had to go to trouble of going back down to the desk for them to fix it. First time they said it demagnetizes and not to put them next to phones.... But none of my keys or our friends keys including two keys that had not moved from the dresser were working all at once. They were being turned off. Had to do this several times; extremely annoying. Cold response from desk when challenged why this kept happening. Wish I had not cheaped out on this one.
Cleanliness not the whole problem, needs up dated! Tub very slippery Iâm 70 and I almost fell a few times, I would not let my wife use it she has leg problems and she would have fallen. The free breakfast was by far the worst Iâm ever had tastes terrible very dirty area, never again!
Friendly staff. Rooms were pretty clean. Elevator was a bit old and made lits of funny noises. But iver all was a great place to stay. Close to restaurants and shopping. Wiuld stay again.
The hotel was old with old furnishings Had to change rooms for different reasons some keys wouldn't work
breakfast was poor But the management had changed and they was working on improvements
Poor in present state Good when improve Was comfortable
This property is well placed, and well priced for the area. The breakfast in the morning is very well thought out. The swimming pool and sauna are very family friendly. I will be staying here again.
The property is dated - most of the room was clean but they forgot to vacuum the floor. The pool was a little cloudy but it actually had a hot tub! The breakfast was mostly out of stock and very limited.
There were areas of the property that showed a bit of wear but overall the property was clean and the check in was easy. Location was easy to get to and even had some semi parking close to the property. Overall I would recommend this hotel above other more expensive ones in the area. I will be staying there again in two weeks
The breakfast was poor because the pastries were quite stale and they ran out of normal syrup for the waffles for the two days that we were there. Coffee was not good. The pool and hot tub were nice. The rooms were decent, but the shower looked dirty because it was old and rundown. The towel rack was loose and the fan in the bathroom didnât work. The chair at the desk was broken and very uncomfortable. The bed was comfortable and so were the pillows. overall, it was OK.
Stayed at the hotel for a convention. Nice breakfast, rooms were clean, request for any kind of service were done quickly. Breakfast was good. Pool and hot tub area were very nice. We did have to request things like water and coffee for the conference rooms but again those were delivered quickly.
What I absolutely did not like was the strong stench of cigarettes in the hall, my room was 134 and it was terrible smelling that coning in and out. Yet you sign a form to not smoke in the room. I will not be a returning guest.