Pool was "temporarily " closed as was the spa/sauna. Not sufficient plug in or lighting, at bed stand. Clearly under construction/renovations. Tickets were issued for "complimentary" breakfast, the handicap room was the furthest from the dining room/pool, ice machine and lobby/ snackbar. 2 day stay room was not remade and the floor was dirty, as well as slippery when wet ie. Shower.
I've stayed here a few months ago. It's good. Most rooms have recently been renovated: clean, new fresh bed linen and towels. The bed is comfortable. The property is still pretty rough, but underway. Nice variety on the free breakfast offerings.
I was charged more than the reservation price and eventually was able to get a credit, but still have not been reimbursed the security deposit.
They could not provide me with a receipt, said to contact Hotels.com
Hotel is now named Ramada so caused confusion trying to locate.
Hotel is very run down. I see they are renovating, but tons of work required on this place.
The staff was very friendly. The beds were comfortable. The room could use a little repair. The second floor ice machine was not working so when went down to get ice from the front desk she gave s tiny bag of ice. It was enough for two cup. The problem there were 4 of use.
The first room I booked, had a leftover food and containers in the refrigerator and the bed was dirty and then went to retrieve another room and the keys did not work and then I went to retrieve the right keys to find out that my microwave refrigerator lamps TV and everything did not work on that side of the rooms
Driving up, at first I questioned my choice. The exterior was very unkept-the grounds overgrown. Upon entering, I could see interior renovation was underway. At check in, there were several ahead of me-the clerk apologized for the delay and upgraded me to a first floor king room. It was nice. The bed was very comfortable...the climate control efficient...the bathroom clean=plenty of new towels! The morning breakfast area was clean with a pleasing hot/cold food presentation. I say Bravo for an exceptional over all experience!
The property was recently purchased by another chain and is in dire need of renovation. In addition to this, pets are also allowed and a dog could be heard barking most of the night.
Hotel is in despair. No housekeeping. We stayed for 2 nights, i had to bring my dirty towels to the front desk to exchange for clean towels. Hotel is old and in desperate need of a proper renovation. They said my room was renovated, I'd hate to see the non renovated rooms. Place smelled of smoke, dirty. My bathroom door had dry blood (or whatappeared to be) in various spots. I dont recommend staying here, when theres other options close by.
No signage either. This hotel will become 3, Ramada, Best Western Plus and Delta Lansing.
This hotel was a Ramada ! I stayed here two weeks ago and its name was and is Clarion !
Lansing Delta west does not exist!
I would not have booked this hotel if I had known it was the Clarion !