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Quality Inn University

2.5 star property
Family-friendly hotel with 1 indoor pools, connected to the convention center in Lansing

Choose dates to view prices

Photo gallery for Quality Inn University

Interior
Lobby
Bar (on property)
Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Eastwood Towne Center
    ‪2 min drive‬
  • Michigan State University
    ‪3 min drive‬
  • Lansing Center
    ‪5 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 24.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 24.5 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Lansing

Heart of Lansing.You'll find Michigan State University and Plymouth Congregational Church within 2 miles (3 km) of this hotel. Lansing Fire Station No. 8 and Massage & Wellness are also within 2 miles (3 km).

What's nearby

  • Eastwood Towne Center - 2 min drive - 3.6 km
  • Michigan State University - 3 min drive - 2.2 km
  • Potter Park Zoo - 4 min drive - 4.3 km
  • Spartan Stadium - 4 min drive - 2.9 km
  • Lansing Center - 5 min drive - 6.8 km

Getting around

  • East Lansing Station - 4 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Mac's Bar - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Quality Inn University

Family-friendly hotel with 1 indoor pools, connected to the convention center in Lansing
Quality Inn University offers its guests an indoor pool, a waterslide, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3400 square feet (316 square meters) and includes conference space. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Quality Inn University. Free self parking is available.
  • 105 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3400 sq ft of conference space
  • 316 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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  • Parking included
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

6.6
Rating 10 - Excellent. 51 out of 168 reviews
Rating 8 - Good. 34 out of 168 reviews
Rating 6 - Okay. 28 out of 168 reviews
Rating 4 - Poor. 20 out of 168 reviews
Rating 2 - Terrible. 35 out of 168 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was disgusting smelled horrible unsafe and filthy. Were not able to sleep there and drive home 3 hrs instead
Stayed 1 night in May 2025

10/10 Excellent

Gail, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great the even we’re able to let me check in a little early due to my son’s graduation which was oh so helpful!
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible. Do not stay

Disgusting. Stains on the bed. Bugs in the shower. We left after 15 minutes.
Stayed 1 night in May 2025

4/10 Poor

Darcy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The positive first. The staff was great! Very responsive and helpful when asked for assistance. The breakfast was good and the beds were comfortable. Negative is the riff raff around the facility and the room size. Room was incredibly small. The worst was the fact there was a very impaired woman in the lobby. I was unsure of her impairment until she dropped a crack pipe in front of me in the lobby. Also, I know it was graduation weekend but not worth the $400 for one night I would not recommend this hotel until they get the unwelcome traffic under control.
Stayed 2 nights in May 2025

10/10 Excellent

BAKARE

Great
Stayed 1 night in Apr 2025

2/10 Terrible

SHAWNA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very smelly. Cabinets drawers were damaged and falling apart. Floors are very dirty. Had to move rooms the smell was so bad. Would have switched hotels but had a flight in the morning and it was very inconvenient to move to another hotel. Upset I had to pay for such bad accommodations.
Stayed 1 night in Apr 2025

4/10 Poor

Elton

Travelled with family
Stayed 1 night in Apr 2025

6/10 Okay

Andrea

Stayed 1 night in Apr 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet big clean pool. Great breakfast area lots of chairs to sit by the pool and eat. Friendly staff. Plenty of clean towels
Stayed 1 night in Apr 2025

8/10 Good

Gina

Stayed 1 night in Apr 2025

2/10 Terrible

William, HARRISON

Stayed 1 night in Mar 2025

10/10 Excellent

Trystan

Stayed 1 night in Mar 2025

4/10 Poor

Kodie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Amenities
Everything
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never would return even if they paid me to stay

1. Entered room and picture on wall had glass shattered and shoved back into the frame in pieces - ready to fall. 2. Room was like a sauna - awful. Front desk said to turn knob off which we did. Had us get a fan. Box fan was filthy and barely helped. We got a second, also filthy. One stopped working. 3. Awful beds - no support in mattresses. 4. Marijuana smell up and down the halls. 5. Someone laying against building in back side lot - late at night. 6. Closed breakfast early by ten minutes and would not let us have it! Just terrible place.
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Travelled with family
Disliked: Property conditions & facilities
It was creepy looking. Down a weird rundown hallway.
Stayed 2 nights in Dec 2024

2/10 Terrible

David

Business traveller
Disliked: Property conditions & facilities, room comfort

Cheated out of money abd my key one cash

Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Stayed 1 night in Mar 2025

2/10 Terrible

danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend at all

Had to wait over twenty minutes to checkin because nobody was at the counter and couldnt find anyone. Asked for towels for the kids to dry off at the pool, the person said there wasnt any left. The entire place is run down chipped floors, ceiling bowing all over the place, stains on the bed, stains on the lights. Room was about 76 degrees, tried to turn the air on and set it at 70 but only heat came on. Pillows were super low grade and bunchy. Room smelled of pot and was musty all at the same time. The only thing that was decent was the pool. It said it was remodeled late last year but they were half attempts at covering up the lack of upkeep. People were out in the "hangout" area and instead of letting people know they had to go to their rooms, they simply just shut the lights out on everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelsie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Nice room. Big pool. Great value for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

8/10 Good

Tommie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025