Berkshires Untold

3.5 star property
3.5-star lodge near Bousquet Ski Area

Choose dates to view prices

Photo gallery for Berkshires Untold

Interior
Exterior
Lobby
Lobby
Breakfast, dinner served; American cuisine, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • The Mount
    ‪7 min drive‬
  • Tanglewood Music Center
    ‪7 min drive‬
  • Bousquet Ski Area
    ‪10 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪58 min drive‬

Room options

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard King

8.8 out of 10
Excellent
(54 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Lenox

In Lenox .Within 6 miles (10 km) of this Lenox lodge, you'll find Shakespeare and Company and Bousquet Ski Area. Tanglewood Music Center and The Mount are also within 6 miles (10 km).

What's nearby

  • Ventfort Hall Mansion and Gilded Age Museum - 5 min drive - 4.6 km
  • Shakespeare and Company - 5 min drive - 5.0 km
  • The Mount - 7 min drive - 7.4 km
  • Tanglewood Music Center - 7 min drive - 6.1 km
  • Bousquet Ski Area - 10 min drive - 4.6 km

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Albany Intl. Airport (ALB) - 60 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬3 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬16 min walk
  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Arizona Pizza Co. - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

Berkshires Untold

3.5-star lodge near Bousquet Ski Area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in a common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Concierge
  • Terrace
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. These individually decorated accommodations include desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Books

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 730 reviews
Rating 8 - Good. 139 out of 730 reviews
Rating 6 - Okay. 58 out of 730 reviews
Rating 4 - Poor. 18 out of 730 reviews
Rating 2 - Terrible. 18 out of 730 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed recently at Untold, which is really a modernized take on the old roadside motel. Doors open to the exterior, but the property has been thoughtfully updated. The lobby and patio sitting areas are very well done—pleasant spots to spend some time outside the room. The rooms themselves have been nicely redone, with quality finishes and good attention to detail for what began as a motel structure. That said, at the going rate of around $400/night, the value can feel mismatched. Compared to other hotels at that price point, it’s hard to justify the premium, though I recognize some of that may be regional market pressure. A couple of things to note: • If you’re on the roadside rooms, expect noticeable traffic noise. Light sleepers should request a room away from the street. • Booking directly through the hotel was surprisingly difficult. I first tried through staff on-site but was told I had to go online. When I checked the Untold website, the direct booking price was higher than third-party sites like Travelocity or Hotels.com. I even tried to book direct to help the property avoid fees, but they wouldn’t match the price and redirected me back to the third-party platform. That was disappointing. Bottom line: A stylishly updated motel with nice shared spaces and comfortable rooms, but expect potential road noise and a high rate for the region/class. Booking directly is not traveler-friendly, which takes away from the overall experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Stayed 1 night in Jul 2025

2/10 Terrible

Scott

Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary design. What was a 1960s-era motor lodge has been transformed on the inside into a European-style small hotel, amenities included. Classic American on the outside, European on the inside. Comfortable, tasteful, fun: a perfect offering for a very creative region.
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and beautiful

Lovely modernized and on-trend facility . Seems like it was once an MCM motel and still has the same overall buildout where the rooms are located with a large reception/bar/lounge area.
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice upscale motel near Lenox. Rooms are well designed and furnished. But silly large “cages” around AC units block access to one of the beds from one side. The restaurant is not open on Monday. Nice full bar. Open fire-pit near the Lobby lounge. 5-8 minutes drive to many local dining options. Wi-fi signal was really weak and spotty.
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Travelled with partner
Good Attentive Staff with Good Comfortable Room.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sayantan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sam, New York

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I would recommend this property. It is certainly a nice place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Mihaela Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I was revisiting the Berkshires after having been away for a couple of years. I found this hotel nestled in the heart of Lenox to be very well appointed, economical, and managed by a very efficient staff. The property was lovely. Breakfast was delicious, and I also enjoyed the beautiful shower area and the variety of snacks in the room.
The lobby and breakfast area.
Lobby of hotel
Room shower
Hotel Room
Stayed 1 night in Jun 2025

8/10 Good

Latiffa

Travelled with group
Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay—couldn’t get the Apple TV to work in our room, but otherwise it was a wonderful time.
Stayed 1 night in Jun 2025

10/10 Excellent

catharyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous decor, unique ambiance, excellent food and drinks.... I can't wait to return
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Karmen

Stayed 2 nights in May 2025

6/10 Okay

Sangeeta

Liked: Cleanliness, property conditions & facilities
We stayed for 1 night. It was okay. The complimentary coffee in the lobby in the morning was meh.
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived they gave us a key to our room. Upon opening the door it was clear this room hadn’t been cleaned from the previous stay. We returned to the lobby and they gave us a new room. This room also hadn’t been cleaned. This happened TWO MORE TIMES. When we finally got a clean room it looked nice but the motel is LOUD. The AC sounds like a freight train and there is no sound proofing. The old crappy motel was clearly decorated well and that’s about it. Not worth the money
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for hitting hiking spots
Stayed 2 nights in May 2025

10/10 Excellent

Alnisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, character, charm & convenience

Just needed a place to sleep. Was very comfortable, cozy, more character & charm than a chain hotel. Loved that I could switch the HVAC unit from cool to heat or off and it worked well. Loved the hinoki scented hair products and lotion. All great! Very close to downtown Lenox, Tanglewood, Kripalu.
Stayed 3 nights in May 2025